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Mobile Service Manager Jobs in Iowa (NOW HIRING)

Save Truck Services, LLC

Be Seen First

Heavy Equipment / Diesel Mechanic (Mobile Service)

Iowa City, IA · On-site

$25 - $35/hr

Save Truck Services LLC (STS) is a rapidly growing mobile fleet maintenance and repair company ... Supportive management team that understands technicians * Career advancement opportunities as we ...

T-Mobile

Mobile Associate - Retail Sales

Des Moines, IA · On-site

$20/hr

Develop proficiency in customer service and sales to deliver personalized technology and service ... Also responsible for other duties/projects as assigned by business management as needed Education ...

T-Mobile

Mobile Associate - Retail Sales

Indianola, IA · On-site

$20/hr

Develop proficiency in customer service and sales to deliver personalized technology and service ... Also responsible for other duties/projects as assigned by business management as needed Education ...

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Mobile Service Manager information

Is a mobile service manager a stressful job?

A mobile service manager often faces stress related to managing customer expectations, overseeing staff, and meeting sales targets. The role requires strong organizational and communication skills and can involve handling technical issues and operational challenges, which may contribute to a high-pressure environment.

What is a mobile service manager?

A Mobile Service Manager oversees mobile service operations, ensuring efficient customer service, scheduling repairs, and managing a team of technicians. They handle client inquiries, monitor service quality, and coordinate resources for on-site or remote mobile service teams. Their role involves optimizing workflows, maintaining compliance with company policies, and improving customer satisfaction. Effective communication, problem-solving skills, and technical knowledge are essential for success in this position.

Do you need a degree to be a mobile service manager?

A degree is not typically required to become a mobile service manager, but relevant experience in retail, customer service, or telecommunications is important. Many employers value leadership skills, technical knowledge, and certifications over formal education for this role.

What does a mobile service manager mean?

A mobile service manager oversees the daily operations of a mobile service center or department, ensuring customer service, technical support, and sales goals are met. They often coordinate staff, manage inventory, and maintain service quality in a retail or service environment.

What are the key skills and qualifications needed to thrive in the mobile service manager position, and why are they important?

To thrive as a Mobile Service Manager, you need strong leadership abilities, experience in field service operations, and a solid understanding of mobile workforce management. Familiarity with service management software, fleet tracking tools, and certifications such as Six Sigma or PMP are often advantageous. Excellent communication, problem-solving skills, and the ability to motivate remote teams make candidates stand out. These abilities are crucial for ensuring efficient service delivery, customer satisfaction, and seamless coordination among mobile technicians.

What are the typical daily responsibilities of a mobile service manager?

A typical day for a Mobile Service Manager involves scheduling and dispatching field service technicians, monitoring service delivery performance, and ensuring all jobs meet quality and safety standards. You’ll regularly communicate with both your team and customers to resolve issues, optimize routes, and address feedback. In addition to supervising field staff, you may also be responsible for training, performance reviews, and maintaining service equipment or vehicles. This role often requires balancing administrative tasks with hands-on support in the field for effective team leadership.

What are popular job titles related to Mobile Service Manager jobs in Iowa? For Mobile Service Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Mobile Service Manager jobs in Iowa look for? The top searched job categories for Mobile Service Manager jobs in Iowa are:
Mobile Service Manager jobs near you
Infographic showing various Mobile Service Manager job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Mobile Diesel Service Technician / Mechanic

Murphy-Hoffman Company

Cedar Rapids, IA • On-site

$24.50 - $32.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Job Details
Job Title
Mobile Diesel Service Technician / Mechanic
Business Function
Service
Branch Name
MHC Kenworth-Cedar Rapids
Date
02-13-2026
Address
360 French Court Southwest
City
Cedar Rapids
State
IA
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Mobile Diesel Service Technician / Mechanic. The role of the Mobile Diesel Service Technician / Mechanic is to perform heavy-duty mechanical truck repair and maintenance offsite at customer locations. Develops relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory. Analyzes customer operations for opportunities to increase service sales in the given territory.
  • Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
  • Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business.
  • Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
  • Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor.
  • Maintains favorable relations with customers.
  • Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed.
  • Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck.
  • Oversees operations of assigned customers in territory. Calls upon key accounts (current and prospective) regularly. Introduces items such as preventive maintenance, new products, and promotions, reemphasizes existing products and services and provide literature as necessary.
  • Responsible for achieving labor sales objectives and quota for assigned accounts.
  • Performs other duties as assigned by supervisor.

SAFETY-SENSITIVE
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications
  • Minimum three years' heavy duty truck repair experience.
  • A/C, Brake and DOT Annual Inspector certifications required. Engine and Component certifications are a plus.
  • Must be self-motivated and capable of working with little supervision.
  • Must have a commitment to customer satisfaction and perform quality repairs.
  • Must have excellent communication skills. Must have a positive can-do attitude.
  • Necessary tools to perform position responsibilities.
  • Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.

Benefits
  • Competitive Salary
  • Medical, Dental and Prescription Insurance
  • Disability and Life Insurance
  • Paid Time Off program
  • 401k and Profit Sharing with Employer Match
  • Flexible Spending Account
  • Internal Promotion Opportunities
  • On the Job Training

About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled

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