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Mobile Service Advisor Jobs in Raleigh, NC (NOW HIRING)

We are looking for a Mobile Service Technician to join our growing team! The right candidate will ... Communicate with Parts Department and Service Advisors regularly to effectively manage production ...

We are looking for a Mobile Service Technician to join our growing team! The right candidate will ... Communicate with Parts Department and Service Advisors regularly to effectively manage production ...

Manager, Field Service

Knightdale, NC · On-site

$102K - $135K/yr

Build a strong customer-centric team of Mobile/Service Technicians, Service Advisors, and Parts Advisors * Lead and take ownership of management responsibility relating to hiring, performance ...

Build a strong customer-centric team of Mobile/Service Technicians, Service Advisors, and Parts Advisors * Lead and take ownership of management responsibility relating to hiring, performance ...

... service members and military spouses to start and grow a successful Financial Advisor career ... Mobile career opportunities throughout the United States which allow your career to move with you.

Shop Technician

Cary, NC · On-site

$32 - $45/hr

Experienced technicians have opportunities to advance into Lead Technician, Shop Foreman, Mobile Technician, Technical Trainer, Service Advisor, and Management positions as our company continues to ...

Shop Technician

Cary, NC · On-site

$32 - $45/hr

Experienced technicians have opportunities to advance into Lead Technician, Shop Foreman, Mobile Technician, Technical Trainer, Service Advisor, and Management positions as our company continues to ...

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Mobile Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do mobile service advisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for mobile service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

How does a mobile service advisor coordinate with technicians and customers during service appointments?

A Mobile Service Advisor acts as the primary liaison between customers and service technicians, often working remotely or on-site at customer locations. They schedule appointments, communicate service updates, and ensure technicians have accurate information about each job. Advisors must effectively manage logistics, address customer concerns in real time, and provide updates on service progress. Collaboration and clear communication are key, as they regularly coordinate with the technical team to resolve issues quickly and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a mobile service advisor, and why are they important?

To thrive as a Mobile Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with diagnostic tools, scheduling software, and mobile communication devices is often required. Strong interpersonal skills, problem-solving abilities, and adaptability help build client trust and ensure smooth service delivery in various locations. These skills are essential for providing efficient, high-quality service and maintaining customer satisfaction in a fast-paced, mobile work environment.

What is the difference between Mobile Service Advisor vs Service Advisor?

AspectMobile Service AdvisorService Advisor
CredentialsTypically requires automotive service certifications, customer service skillsSimilar certifications, often with additional dealership-specific training
Work EnvironmentWorks primarily at customer locations or mobile settingsWorks mainly within dealership service departments
Employer & IndustryAuto repair shops, mobile service providersCar dealerships, auto service centers
Search & Comparison IntentCustomer service, mobile auto repair, service schedulingAuto repair, dealership service, customer consultation

In summary, Mobile Service Advisors focus on providing automotive service support directly at customer locations or mobile settings, while Service Advisors typically work within dealership service departments. Both roles require similar certifications and customer service skills, but their work environments and employer types differ.

How hard is it to become a mobile service advisor?

Becoming a mobile service advisor typically requires good communication skills, customer service experience, and knowledge of automotive or mobile device services. Many positions do not require formal certifications, but familiarity with the products and tools used in the industry can be beneficial. Training is often provided on the job, making it accessible for entry-level candidates.

What is a mobile service advisor?

A mobile service advisor is a professional who assists customers with vehicle maintenance and repair services, often working in automotive service centers or dealerships. They communicate service options, estimate costs, and schedule appointments, requiring good customer service skills and knowledge of automotive systems.

What are the most commonly searched types of Service Advisor jobs in Raleigh, NC?

The most popular types of Service Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Mobile Service Advisor jobs?

Cities near Raleigh, NC with the most Mobile Service Advisor job openings:

Infographic showing various Mobile Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,435 per year, or $25.2 per hour.

Mobile Service Technician

Durham, NC

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago


Job description

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background and be ASE certified. Previous experience is preferred but not required.  The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. 

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

  • Health, Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Flexible Work Schedule

Responsibilities: 

  • Provide an exceptional customer experience to drive loyalty

  • Engage with many different customers each day and represent the dealership

  • Organize and prepare for the day’s appointments

  • Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

  • Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication

  • Accurately document vehicle repairs/work performed on the repair order

  • Stay informed of Ford technical bulletins and complete required training

  • Able to work occasionally in challenging weather conditions

  • Able to drive and maintain a company vehicle responsibly

Qualifications:

  • Detail-oriented and organized

  • Valid driver license

  • ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory

  • Service Technician experience preferred

  • Strong use of technological devices including tablets

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.