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Mobile Expert Jobs in Santa Rosa, CA (NOW HIRING)

DAWSON

CBRN Support Specialist (TSS Level I)

Novato, CA · On-site

$80K - $90K/yr

Indianapolis, IN * Mobile, AL * Novato, CA * Portland, OR * Denver, CO * Washington, DC This ... CBRN subject matter expert * Able to carry equipment up to 50lbs. * 10 years experience in ...

DAWSON

CBRN Support Specialist (TSS Leve II)

Novato, CA · On-site

$70K - $80K/yr

Indianapolis, IN * Mobile, AL * Novato, CA * Portland, OR * Denver, CO * Washington, DC This ... Be a CBRN subject matter expert with a minimum of 5 years experience participating in and assisting ...

DAWSON

Project Manager

Novato, CA · On-site

$115K - $130K/yr

Indianapolis, IN * Mobile, AL * Novato, CA * Portland, OR * Denver, CO * Washington, DC This ... CBRN subject matter expert - minimum of 20 years of operational experience in planning and ...

Laukoa

Project Manager

Novato, CA · On-site

$115K - $130K/yr

Indianapolis, IN * Mobile, AL * Novato, CA * Portland, OR * Denver, CO * Washington, DC This ... CBRN subject matter expert - minimum of 20 years of operational experience in planning and ...

DSI

Retail Support Specialist

Novato, CA · On-site

$26/hr

Act as the AT&T subject-matter expert for retail employees and third-party labor partners. * Serve ... Execute and maintain approved planograms for mobile devices and signage * Maintain inventory ...

DSI

Retail Support Specialist

Santa Rosa, CA · On-site

$26/hr

Act as the AT&T subject-matter expert for retail employees and third-party labor partners. * Serve ... Execute and maintain approved planograms for mobile devices and signage * Maintain inventory ...

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Mobile Expert information

See Santa Rosa, CA salary details

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How much do mobile expert jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mobile expert in Santa Rosa, CA is $13.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $13.94 per hour, depending on experience, location, and employer.

What is a mobile expert?

Mobile Experts are professionals who specialize in mobile technology, including smartphones, tablets, and related services. They typically assist customers with selecting, setting up, and troubleshooting mobile devices and wireless plans. Mobile Experts often work in retail environments, such as mobile carrier stores, where they provide product recommendations, explain features, and help resolve technical issues. Their goal is to ensure customers have a seamless experience with their mobile products and services.

What are some common challenges mobile experts face when assisting customers with a wide range of devices and operating systems?

Mobile Experts often encounter customers who own a diverse array of smartphones and tablets, each with unique operating systems and features. Staying up to date with the latest models, software updates, and troubleshooting techniques can be challenging but is essential for providing accurate assistance. Additionally, Mobile Experts must be adept at quickly diagnosing issues and communicating solutions in a way that is easy for customers to understand. This role requires strong problem-solving skills, patience, and a genuine interest in technology to ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a mobile expert, and why are they important?

To thrive as a Mobile Expert, you need strong knowledge of wireless products and services, sales experience, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device activation platforms, and customer relationship management (CRM) tools is commonly required. Exceptional interpersonal skills, active listening, and a customer-focused attitude help you build rapport and address customer needs effectively. These skills and qualities are crucial for driving sales, ensuring customer satisfaction, and staying competitive in a fast-paced retail environment.

What is the difference between Mobile Expert vs Mobile Technician?

AspectMobile ExpertMobile Technician
Required CredentialsCertifications in mobile device repair, customer service skillsTechnical certifications in device repair, troubleshooting
Work EnvironmentRetail stores, service centers, on-site customer supportRepair shops, service centers, on-site troubleshooting
Employer & Industry UsageTelecom providers, electronics retailersRepair shops, electronics manufacturers
Common Search & ComparisonCustomer support, sales, product knowledgeTechnical repair, diagnostics, troubleshooting

The main difference between a Mobile Expert and a Mobile Technician lies in their focus. Mobile Experts often emphasize customer service, product knowledge, and sales support, working in retail or customer-facing environments. Mobile Technicians primarily focus on technical repair, diagnostics, and troubleshooting of devices, typically working in repair shops or service centers. Both roles require technical certifications, but their daily tasks and work settings differ significantly.

What are the most commonly searched types of Expert jobs in Santa Rosa, CA?

The most popular types of Expert jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Mobile Expert jobs?

Cities near Santa Rosa, CA with the most Mobile Expert job openings:

Mobile Expert jobs near you
Infographic showing various Mobile Expert job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $28,426 per year, or $13.7 per hour.

CBRN Support Specialist (TSS Level I)

DAWSON

Novato, CA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready.
Salary: $80,000 - $90,000
Summary:
This non-supervisory position coordinates with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. This position supports mission-critical Department of Homeland Security Countering Weapons of Mass Destruction (CWMD) operations. Personnel must be capable of supporting surge deployments, intelligence-driven operations, National Special Security Events (NSSE), and steady-state detection missions. Travel, extended hours, 24/7 shift work, weekends, holidays, and recall during contingency operations may be required.
Work for this position will be located at one of the following sites:
  • Fort Dix, NJ
  • Herndon, VA
  • Indianapolis, IN
  • Mobile, AL
  • Novato, CA
  • Portland, OR
  • Denver, CO
  • Washington, DC

This position supports travel to CONUS and OCONUS sites throughout the 54 US States and Territories.
Job Description
  • Conduct CBRN detection operations
  • Function as Project Manager when the project manager is absent.
  • Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
  • Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
  • Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
  • Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
  • Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
  • Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed
  • Submit Travel Approvals within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed.

Qualifications
  • Preference is given to those individuals who have advanced training and experience on an MDDP team, any of the National Guard CBRN Response Enterprise (CRE) elements including the Civil Support Team (CST), CBRNE Enhanced Response Force Package (CERFP), and Homeland Response Forces (HRF) current/retiring Coast Guard Strike Team, Army Tech Escort or Special Forces CRD, or other DOD/DHS/DOJ special CBRNE team members
  • Minimum 10 years in operational planning and coordination of CBRN detection/preventative activities
  • Knowledgeable in using the following types of representative Radiation/Nuclear (R/N) detection equipment: Personal Radiation Detectors (PRD) (Spectroscopic/Non-Spectroscopic) (examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nanoRaider, and Kromek D3S); Human Portable Radiation Detection Backpacks (examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec); Radiological Isotope Identification Devices (RIIDs) (High-Res/Low-Res) (examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX); Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701; Auxiliary Equipment: Radios, Radioactive Material Sources.
  • Minimum 7 years of direct equipment experience, including:
  • Primary and secondary screening devices
  • Spectroscopic detection devices
  • Chemical identification equipment (FTIR and Raman technologies)
  • At least one basic radiation fundamental training program certification
  • Obtain a Commercial Driver's License (CDL) Class B within the first 3 months of contract award
  • Demonstrated excellence in leadership, public speaking, and technical writing (SITREPs/AARs)
  • Ability to carry equipment up to 50 lbs.
  • Active Secret Security Clearance
  • CBRN subject matter expert
  • Able to carry equipment up to 50lbs.
  • 10 years� experience in operational planning and coordination of detection and preventative activities; 7 years hands on experience of the same
  • Operational experience in planning CBRN detection operations, managing logistics, and executing detection during NSSE, events of significance to include SEAR, events of all levels (I through V), enhanced steady state, steady-state, and surge operations
  • Equipment experience shall include the use of primary and secondary screening devices including spectroscopic devices and chemical identification equipment utilizing FTIR and Raman technologies
  • Demonstrate tactics, techniques, and procedures for CBRN detection operations
  • Excellent leadership qualities, public speaking and presentation skills
  • Possess National Incident Management System (NIMS) and Incident Command Structure (ICS) certifications and courses (i.e. ICS 100, 200, 700)
  • Excellent decision making and critical thinking skills in a high paced environment
  • Possess excellent verbal and written communication skills
  • Proficiency with Microsoft Office Suite for performance of duties
  • Be able to read, write, and speak English fluently
  • Travel over 50% during the year

*Contingent upon contract award
LAUKOA is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
LAUKOA offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.
LAUKOA gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

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