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Mobile Expert Jobs in Michigan (NOW HIRING)

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Mobile Expert information

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$10

$11

How much do mobile expert jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mobile expert in Michigan is $10.89, according to ZipRecruiter salary data. Most workers in this role earn between $10.67 and $11.11 per hour, depending on experience, location, and employer.

What is a mobile expert?

Mobile Experts are professionals who specialize in mobile technology, including smartphones, tablets, and related services. They typically assist customers with selecting, setting up, and troubleshooting mobile devices and wireless plans. Mobile Experts often work in retail environments, such as mobile carrier stores, where they provide product recommendations, explain features, and help resolve technical issues. Their goal is to ensure customers have a seamless experience with their mobile products and services.

What are some common challenges mobile experts face when assisting customers with a wide range of devices and operating systems?

Mobile Experts often encounter customers who own a diverse array of smartphones and tablets, each with unique operating systems and features. Staying up to date with the latest models, software updates, and troubleshooting techniques can be challenging but is essential for providing accurate assistance. Additionally, Mobile Experts must be adept at quickly diagnosing issues and communicating solutions in a way that is easy for customers to understand. This role requires strong problem-solving skills, patience, and a genuine interest in technology to ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a mobile expert, and why are they important?

To thrive as a Mobile Expert, you need strong knowledge of wireless products and services, sales experience, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device activation platforms, and customer relationship management (CRM) tools is commonly required. Exceptional interpersonal skills, active listening, and a customer-focused attitude help you build rapport and address customer needs effectively. These skills and qualities are crucial for driving sales, ensuring customer satisfaction, and staying competitive in a fast-paced retail environment.

What is the difference between Mobile Expert vs Mobile Technician?

AspectMobile ExpertMobile Technician
Required CredentialsCertifications in mobile device repair, customer service skillsTechnical certifications in device repair, troubleshooting
Work EnvironmentRetail stores, service centers, on-site customer supportRepair shops, service centers, on-site troubleshooting
Employer & Industry UsageTelecom providers, electronics retailersRepair shops, electronics manufacturers
Common Search & ComparisonCustomer support, sales, product knowledgeTechnical repair, diagnostics, troubleshooting

The main difference between a Mobile Expert and a Mobile Technician lies in their focus. Mobile Experts often emphasize customer service, product knowledge, and sales support, working in retail or customer-facing environments. Mobile Technicians primarily focus on technical repair, diagnostics, and troubleshooting of devices, typically working in repair shops or service centers. Both roles require technical certifications, but their daily tasks and work settings differ significantly.

What are the most commonly searched types of Expert jobs in Michigan?

The most popular types of Expert jobs in Michigan are:

What cities in Michigan are hiring for Mobile Expert jobs?

Cities in Michigan with the most Mobile Expert job openings:

Mobile Expert jobs near you
Infographic showing various Mobile Expert job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $22,661 per year, or $10.9 per hour.

Store Manager BluFox Mobile- Lansing

Blufox Mobile

Lansing, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Lead. Inspire. Grow.

Are you an experienced Retail Store Manager, Sales Manager, or Wireless Store Manager looking for a career with unlimited growth potential? Do you thrive in a fast-paced retail environment where you can coach a team, drive sales, and make a direct impact on business success?

Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our location. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.

We are looking for a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management.

Why Join Blufox Mobile?

At Blufox Mobile, we invest in our people. Our managers have the support, tools, and autonomy needed to build successful teams and grow their careers.

What We Offer

  • Competitive base salary plus performance incentives
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Training and Ongoing Leadership Development
  • Paid Vacation, Sick Time, and Personal Time Off
  • Career Advancement and Internal Promotion Opportunities
  • Modern, State-of-the-Art Retail Environment
  • Employee Stock Ownership Program (ESOP) available at select locations
  • Annual Blufox Winners Circle Trip to Mexico for top performers

Key Responsibilities

Retail Leadership & Team Management

  • Lead, coach, and develop a high-performing retail sales team
  • Recruit, interview, onboard, and train new employees
  • Foster a positive, customer-focused, and sales-driven culture
  • Conduct performance reviews, coaching sessions, and development planning

Sales & Business Growth

  • Drive store revenue and exceed sales goals
  • Monitor KPIs including sales performance, customer satisfaction, and productivity
  • Identify opportunities to increase customer acquisition and retention
  • Implement sales strategies that support company growth objectives

Customer Experience

  • Deliver exceptional customer service and create a best-in-class customer experience
  • Resolve customer concerns quickly and professionally
  • Build strong relationships with customers and the local community
  • Ensure team members maintain expert knowledge of Comcast Xfinity products and services

Operations & Store Performance

  • Manage daily store operations, scheduling, and staffing
  • Maintain inventory accuracy and merchandising standards
  • Ensure compliance with company policies and operational procedures
  • Analyze sales reports and business metrics to improve performance

Required

  • Fluent in both English and Spanish
  • Previous experience as a:
    • Retail Store Manager
    • Sales Manager
    • Wireless Retail Manager
    • Telecommunications Manager
    • Customer Service Manager
  • Strong leadership, coaching, and employee development skills
  • Proven ability to drive sales growth and achieve performance goals
  • Excellent communication and relationship-building abilities
  • Strong analytical and problem-solving skills
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • Ability to stand for long periods of time
  • Ability to lift up to 25lbs

Preferred

  • Experience in telecommunications, wireless, internet, cable, or technology sales
  • Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
  • Multi-unit retail or high-volume sales experience

Build Your Career with Blufox Mobile

If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow.

Apply today and become part of the Blufox Mobile leadership team.

Keywords

Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching