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Mobile Device Management Jobs in Virginia (NOW HIRING)

Aretum

Tier I Support Technician - Senior

Arlington, VA · On-site +1

This role will independently resolve complex hardware, software, access, connectivity, and mobile device issues; manage incidents through established service management processes; and serve as an ...

CapMetro

Client Technology Manager

Norfolk, VA · On-site

$120 - $150/hr

Mobile Device Management system administration; mobile device provisioning concepts. * Print and multi-function device administration central management tools. * Cyber Security management tools ...

New

Entarian

Enterprise Jamf Engineer

Arlington, VA

Overview/ Job Responsibilities We are seeking a skilled Jamf Engineer to join our Mobile Device Management (MDM) team. The Jamf Engineer will be responsible for the deployment, configuration, and ...

Entarian

Enterprise Jamf Engineer

Arlington, VA · On-site

Overview/ Job Responsibilities We are seeking a skilled Jamf Engineer to join our Mobile Device Management (MDM) team. The Jamf Engineer will be responsible for the deployment, configuration, and ...

BAE Systems

Help Desk III

Bluemont, VA · On-site

$57K - $91K/yr

Minimum 1 year of experience with Microsoft Office applications, Mobile Device Management (MDM) tools, wireless configuration for Apple iOS, and ServiceNow or similar ticketing systems. * At least 3 ...

Entarian

Enterprise Jamf Engineer

Arlington, VA

We are seeking a skilled Jamf Engineer to join our Mobile Device Management (MDM) team. The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a Jamf Pro ...

Entarian

Enterprise Jamf Engineer

Arlington, VA · On-site

Overview/ Job Responsibilities We are seeking a skilled Jamf Engineer to join our Mobile Device Management (MDM) team. The Jamf Engineer will be responsible for the deployment, configuration, and ...

Abacus Technology

Help Desk Technician

Quantico, VA · On-site

$21.25 - $28.50/hr

Experience with mobile device management, issuing devices, administering accounts, and troubleshooting mobile devices. Experience with iPhone mobile devices and Purebred software for mobile device ...

Abacus Technology

Help Desk Technician

Quantico, VA

$21.25 - $28.50/hr

Experience with mobile device management, issuing devices, administering accounts, and troubleshooting mobile devices. Experience with iPhone mobile devices and Purebred software for mobile device ...

Abacus Technology

Help Desk Technician

Quantico, VA · On-site

$21.25 - $28.50/hr

Experience with mobile device management, issuing devices, administering accounts, and troubleshooting mobile devices. Experience with iPhone mobile devices and Purebred software for mobile device ...

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Showing results 21-40

All JobsMobile Device Management JobsMobile Device Management Jobs in Virginia

Mobile Device Management information

See Virginia salary details

$49.6K

$96.5K

$148.7K

How much do mobile device management jobs pay per year?

As of Aug 7, 2026, the average yearly pay for mobile device management in Virginia is $96,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $106,600.00 per year, depending on experience, location, and employer.

What are some common challenges encountered in a mobile device management role?

Professionals in Mobile Device Management often encounter challenges such as supporting a wide variety of devices and operating systems, keeping up with frequent software updates, and maintaining high security standards for corporate data. Balancing end-user convenience with compliance requirements and troubleshooting remote issues can also be complex due to the diversity of environments and user needs. Strong communication and analytical skills help address these challenges, enabling you to deliver seamless IT support while effectively safeguarding sensitive information. You’ll frequently collaborate with IT security, help desk teams, and end users to implement solutions that keep the organization’s mobile ecosystem running smoothly.

What are the key skills and qualifications needed to thrive in mobile device management?

To thrive in Mobile Device Management, you need a solid understanding of enterprise mobility, device configuration, and network security, typically backed by relevant IT certifications or a degree in information technology. Familiarity with leading MDM platforms like Microsoft Intune, VMware Workspace ONE, or MobileIron, as well as knowledge of both iOS and Android operating systems, is crucial. Strong problem-solving, communication, and organizational skills help professionals effectively address user issues and coordinate with cross-functional teams. These abilities are fundamental for securing company data, ensuring device compliance, and supporting a mobile-enabled workforce.

What does a mobile device management job entail?

A Mobile Device Management (MDM) job involves overseeing the deployment, security, and compliance of mobile devices within an organization. MDM professionals configure policies, enforce security measures, and manage software updates to safeguard corporate data. They work with MDM solutions like Microsoft Intune or VMware Workspace ONE to streamline device management. Their role also includes troubleshooting device issues and ensuring regulatory compliance.

What are popular job titles related to Mobile Device Management jobs in Virginia? For Mobile Device Management jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mobile Device Management jobs in Virginia look for? The top searched job categories for Mobile Device Management jobs in Virginia are:
What cities in Virginia are hiring for Mobile Device Management jobs? Cities in Virginia with the most Mobile Device Management job openings:
Mobile Device Management jobs near you
Infographic showing various Mobile Device Management job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $96,548 per year, or $46.4 per hour.

Tier I Support Technician - Senior

Aretum

Arlington, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Client Suitability Eligibility
About Aretum
Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.
Job Summary
Aretum is seeking a Tier I Support Technician - Senior to provide advanced, customer-focused technical support for end users across Windows, macOS, iOS, and Android environments. This role will independently resolve complex hardware, software, access, connectivity, and mobile device issues; manage incidents through established service management processes; and serve as an escalation resource for difficult or high-visibility support requests. The technician must communicate professionally with users at all organizational levels, including executive leadership, while maintaining service quality in a fast-paced environment.
Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.
Responsibilities
  • Provide advanced Tier I technical support for end-user hardware, software, mobile devices, printers, and peripheral equipment, including complex and high-visibility issues.
  • Configure, troubleshoot, and support commercial off-the-shelf applications and devices across Windows, macOS, iOS, and Android environments.
  • Independently diagnose and resolve complex technical issues involving physical devices, network connectivity, applications, authentication, and user access.
  • Use TCP/IP tools and protocol commands to investigate and resolve connectivity and performance issues.
  • Administer Active Directory user accounts, permissions, and access-related requests in accordance with established procedures.
  • Support Microsoft Windows 10, Microsoft 365 applications, Office 365 ProPlus, SharePoint, and Exchange Online.
  • Assist users with remote access tools, virtual private network connectivity, and secure authentication technologies.
  • Support mobile device enrollment, configuration, and troubleshooting using enterprise mobile device management platforms.
  • Own incident, change, and knowledge records through resolution within the organization's IT service management system, ensuring accurate documentation and timely status updates.
  • Perform business and systems analysis to identify root causes, develop sustainable resolutions, recognize recurring trends, and recommend process improvements.
  • Serve as an escalation point for difficult, sensitive, or executive-level support issues and coordinate with higher-tier teams when necessary.
  • Communicate clearly and professionally with end users, technical teams, management, and executive-level personnel.
  • Develop and maintain technical documentation, troubleshooting guides, and knowledge articles for recurring or complex support issues.
  • Work independently, prioritize competing requests, meet established service levels, and provide guidance to less-experienced support personnel as needed.

Requirements
  • At least one year of experience supporting macOS environments.
  • At least one year of experience supporting remote access tools such as Cisco AnyConnect.
  • At least one year of experience supporting VPN and secure remote connectivity solutions.
  • At least three years of experience working in an IT call center or service desk environment.
  • At least three years of experience administering Active Directory users and accounts.
  • At least three years of experience supporting Microsoft Windows 10 and Microsoft 365 applications.
  • At least three years of experience supporting iOS and Android mobile operating systems.
  • At least three years of experience supporting Microsoft Office 365 ProPlus, SharePoint, and Exchange Online.
  • At least three years of experience using incident, change, or knowledge management systems, such as BMC Helix or Remedy.
  • Experience with mobile device management tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
  • Intermediate to advanced knowledge of Windows, macOS, iOS, and Android operating systems.
  • Foundational knowledge of physical, network, and application layers, including familiarity with TCP/IP troubleshooting tools and protocol commands.
  • Demonstrated business and systems analysis skills to identify, understand, and resolve user issues.
  • Strong customer service, verbal communication, written communication, and interpersonal skills.
  • Ability to maintain professionalism when supporting executive-level staff and management.
  • Ability to work effectively in a fast-paced environment, manage competing priorities, and meet tight deadlines.
  • Ability to work both independently and with supervision, depending on operational requirements.

Preferred Qualifications
  • Experience mentoring junior technicians, sharing technical knowledge, or supporting service desk quality improvement efforts.
  • Experience supporting RSA SecurID or a comparable multifactor authentication solution.
  • Related college degree in information technology, computer science, information systems, or a similar discipline.
  • Relevant information technology certifications.
  • ITIL certification or qualification.
  • Microsoft 365 certification.

Travel Requirements
This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible.
EEO Statement
Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
This position requires authorization to work in the United States. Additional citizenship, residency, clearance, or suitability requirements may apply based on federal client requirements.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

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