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Mobile Cruise Terminal information

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$36K

$71.9K

$111K

How much do mobile cruise terminal jobs pay per year?

As of Jul 4, 2026, the average yearly pay for mobile cruise terminal in the United States is $71,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mobile Cruise Terminal Operator, and why are they important?

To thrive as a Mobile Cruise Terminal Operator, you need knowledge of port operations, logistics, safety procedures, and often a high school diploma or relevant experience. Familiarity with terminal management systems, cargo handling equipment, and compliance certifications such as TWIC (Transportation Worker Identification Credential) are typically used. Strong communication, customer service, and problem-solving skills help operators manage passenger flow and coordinate with multiple stakeholders. These skills ensure smooth, safe, and efficient terminal operations, enhancing the travel experience and maintaining regulatory compliance.

What is a Mobile Cruise Terminal?

A Mobile Cruise Terminal is a temporary or movable facility designed to handle cruise ship operations such as passenger check-in, customs, and baggage processing, usually in ports that do not have permanent cruise terminal infrastructure. These terminals can be set up quickly to accommodate cruise ships in various locations, making them ideal for seasonal operations, special events, or ports with space constraints. Mobile cruise terminals often utilize modular buildings, tents, or converted shipping containers to create functional spaces for both passengers and crew. They are equipped with essential amenities and can be customized based on the needs of different cruise lines and port authorities.

What is the difference between Mobile Cruise Terminal vs Cruise Ship Passenger Services Coordinator?

AspectMobile Cruise TerminalCruise Ship Passenger Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in safety or logisticsHigh school diploma; customer service or hospitality certifications beneficial
Work EnvironmentPort facilities, outdoor and dockside settingsOnboard cruise ships or port-side
Industry UsageUsed at various ports to facilitate cruise arrivals and departuresEmployed on cruise ships to assist passengers during embarkation/disembarkation

The Mobile Cruise Terminal primarily involves managing port facilities and coordinating cruise ship arrivals and departures at specific locations. In contrast, a Cruise Ship Passenger Services Coordinator focuses on assisting passengers directly onboard or at port, ensuring smooth embarkation and disembarkation processes. Both roles require customer service skills, but their work environments and responsibilities differ significantly.

What are the typical responsibilities of staff working at a mobile cruise terminal?

Staff at a mobile cruise terminal are responsible for facilitating smooth passenger embarkation and disembarkation processes, managing luggage handling, coordinating with security and customs officials, and ensuring compliance with safety protocols. They often work as part of a dynamic team, addressing passenger inquiries, assisting with boarding passes, and monitoring the flow of people and vehicles. The work environment is fast-paced and requires strong communication and organizational skills, as staff regularly interact with cruise line personnel, port authorities, and transportation providers.
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Mobile Cruise Terminal jobs near you
Sky Bridge Host - Goldbelt Tram Seasonal

Sky Bridge Host - Goldbelt Tram Seasonal

Goldbelt, Inc.

Juneau, AK • On-site

$20/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview

As the only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture. 

Summary

Responsible for providing tour and local visitor information and assistance, ticketing services and sales in the sky bridge, to guests at the Tramway.

We're excited to share that the job is based in beautiful Juneau, Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense. 

Pay and Benefits: 

Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.

Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.’s long-term value.

Starting Rate: $20.00 - DOE


Responsibilities

Job Duties

  • Ensure that each customer receives prompt and courteous service. 
  • People-oriented and able to provide superior customer service. 
  • Display a positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates. 
  • Responsible for a balanced drawer. 
  • Uses accuracy when ringing up a sale and counting back cash money. Use diplomacy when a customer’s credit card is declined. 
  • Functions as the respective supervisor (Ticket Agent or Host), with limited decision-making authority, during operational hours when manager is not on duty; striving to maintain and/or improve guest and/or ticketing services. 
  • Assists the Guest Services Supervisor in establishing and nurturing a good working relationship between the Tramway, pass holders, vendors, and cruise ship sales staff, in order to secure and increase sales from, and offer quality services and products to, potential tramway guests. 
  • Acts as one of the primary contacts to all guests in the sky bridge to ensure those riding down the tramway are properly ticketed.  For those guests not properly ticketed, sell down tickets with a mobile POS system. 
  • Oversees efforts to prevent the public from becoming nonpaying riders. 
  • Will be giving directions to all guests regarding all mountain top attractions. 
  • Responsible for giving all theater hosts their respective breaks and/or lunch breaks as needed. Familiar with theater operations at the upper terminal, Operates projection and sound system for the theater complex. 
  • As an experienced Host Ticket Agent, provides correct tour and local visitor information and assistance to guests at a particular tramway station, ticketing services and sales, and/or assistance/guidance to subordinate Hosts or Ticket Agents, explaining the practices, procedures and techniques of providing excellent customer service to all incoming and outgoing passengers.  Assigns tasks; checks quality of work performance; and makes follow-up suggestions for improvement. 
  • Train and supervise subordinate hosts. 
  • Works in conjunction with Tram Attendant and other tramway staff to ensure the line to ride down the tramway is kept in an orderly fashion and moving along, checking for wrist stamps, answering guest’s questions, and problem solving. 
  • Uses diplomacy to keep the situation from escalating when informing guests of any interruption of tramway operations. 
  • Performs other incidental and related duties as required and assigned. 

Qualifications

Necessary Skills and Knowledge

  • Ability to meet time and attendance requirements.
  • Ability to work all different shifts including holidays and weekends.
  • Ability to attend all scheduled meetings, orientations and trainings.
  • Ability to handle stress under pressure.
  • Excellent communication and customer service skills.
  • Ability to learn, understand, and follow oral and written instructions/directions.
  • Skill in operating personal computer utilizing a variety of computer software.
  • Skill in establishing and maintaining cooperative working relationships with other employees.
  • Ability to work directly with the public, providing information and assistance on a daily basis.
  • Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.

Minimum Qualifications (education, experience, skills)

  • High school diploma or equivalent; AND
  • Two (2) seasons of ticket agent or host, customer service or paraprofessional level experience involved with tourism, travel, and/or hospitality services, including cash handling tasks; AND
  • Ability to successfully pass a background check.

Preferrred Qualifications (education, experience, skills)

  • Current CPR Certification and First Aid training or the ability to obtain within 30-days.
  • Drug testing may be required.
  • Previous experience working in the visitor or hospitality industry or other customer service-related field.
  • Previous supervisory experience.
Qualifications:

Necessary Skills and Knowledge

  • Ability to meet time and attendance requirements.
  • Ability to work all different shifts including holidays and weekends.
  • Ability to attend all scheduled meetings, orientations and trainings.
  • Ability to handle stress under pressure.
  • Excellent communication and customer service skills.
  • Ability to learn, understand, and follow oral and written instructions/directions.
  • Skill in operating personal computer utilizing a variety of computer software.
  • Skill in establishing and maintaining cooperative working relationships with other employees.
  • Ability to work directly with the public, providing information and assistance on a daily basis.
  • Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc.

Minimum Qualifications (education, experience, skills)

  • High school diploma or equivalent; AND
  • Two (2) seasons of ticket agent or host, customer service or paraprofessional level experience involved with tourism, travel, and/or hospitality services, including cash handling tasks; AND
  • Ability to successfully pass a background check.

Preferrred Qualifications (education, experience, skills)

  • Current CPR Certification and First Aid training or the ability to obtain within 30-days.
  • Drug testing may be required.
  • Previous experience working in the visitor or hospitality industry or other customer service-related field.
  • Previous supervisory experience.
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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