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Mobile Crisis Dispatch Jobs (NOW HIRING)

Mobile Crisis Shift Supervisor

Elwyn, PA · On-site

$15 - $19/hr

Dispatch mobile crisis teams into the community from calls received on first shift, to assist the community with mental health support and services. * In conjunction with other Shift Supervisors ...

Dispatch mobile crisis teams into the community from calls received on first shift, to assist the community with mental health support and services. * In conjunction with other Shift Supervisors ...

Mobile Crisis Shift Supervisor

Elwyn, PA · On-site

$15 - $19/hr

Dispatch mobile crisis teams into the community from calls received on first shift, to assist the community with mental health support and services. * In conjunction with other Shift Supervisors ...

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Mobile Crisis Dispatch information

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$12

$24

$37

How much do mobile crisis dispatch jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for mobile crisis dispatch in the United States is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What is a mobile crisis dispatch?

A Mobile Crisis Dispatch is a service that sends trained mental health professionals to individuals experiencing a mental health crisis in the community. Instead of relying solely on law enforcement or emergency medical services, mobile crisis teams provide immediate, on-site support, de-escalation, and assessment. Their goal is to stabilize the situation, provide appropriate interventions, and connect individuals to ongoing care or resources, often diverting them from hospitalization or incarceration. These teams are typically available 24/7 and can be accessed by calling a crisis hotline or emergency number.

What are the key skills and qualifications needed to thrive as a mobile crisis dispatcher?

To thrive as a Mobile Crisis Dispatcher, you need strong crisis intervention skills, knowledge of mental health protocols, and typically a background in social work, psychology, or a related field. Familiarity with emergency dispatch systems, case management software, and certifications such as Crisis Prevention Intervention (CPI) are commonly required. Excellent communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for ensuring rapid, appropriate responses to mental health emergencies and for supporting individuals in crisis with empathy and efficiency.

What are some common challenges faced by professionals in mobile crisis dispatch, and how can applicants prepare for them?

Mobile Crisis Dispatch professionals often encounter high-pressure situations where quick, calm decision-making is crucial. They regularly coordinate with mental health teams, law enforcement, and emergency responders to ensure appropriate interventions. Challenges include managing emotionally charged calls, maintaining composure under stress, and accurately assessing the urgency of crises. Applicants can prepare by developing strong communication skills, familiarizing themselves with crisis intervention protocols, and seeking training in de-escalation techniques to handle a wide range of scenarios effectively.

What is the difference between Mobile Crisis Dispatch vs Crisis Counselor?

AspectMobile Crisis DispatchCrisis Counselor
Required CredentialsCPR/First Aid, Crisis Intervention TrainingRelevant certifications, mental health training
Work EnvironmentOn-call, field emergency responseOffice, community settings, therapy sessions
Employer & Industry UsageEmergency services, mental health agenciesHospitals, mental health clinics, community organizations

Mobile Crisis Dispatch teams coordinate emergency mental health responses in the field, often requiring rapid decision-making and crisis intervention skills. Crisis Counselors typically provide ongoing support in clinical or community settings. While both roles focus on mental health, Mobile Crisis Dispatch is more emergency and field-oriented, whereas Crisis Counselors work in more stable, therapeutic environments.

What cities are hiring for Mobile Crisis Dispatch jobs?

Cities with the most Mobile Crisis Dispatch job openings:

What states have the most Mobile Crisis Dispatch jobs?

States with the most job openings for Mobile Crisis Dispatch jobs include:

What are popular job titles related to Mobile Crisis Dispatch jobs?

For Mobile Crisis Dispatch jobs, the most frequently searched job titles are:

Infographic showing various Mobile Crisis Dispatch job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 9% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,151 per year, or $24.1 per hour.

Crisis Qualified Professional / QP / Mobile Crisis Dispatch

Wilmington, NC • On-site

RHA Health Services
Health Care and Social Assistance • 5 - 10K employees

$20 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago


RHA Health Services rating

5.3

Company rating: 5.3 out of 10

Based on 94 frontline employees who took The Breakroom Quiz


Job description

We are hiring for:

Crisis Qualified Professional / QP / Mobile Crisis Dispatch

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Provides support to individuals with Mental Health (MH) or Substance Abuse Issues. In residential, school, workplace and community settings. These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. Staff ratio takes into consideration evening and weekend hours, needs of special populations and geographical areas to be served. Persons who meet the requirements specified for Qualified Professional (QP) status have the knowledge, skills, and abilities required by the population and age to be served may deliver supports within the requirements of the staff definition specified in the service definitions. Relies on supervision and direction to provide quality services.

***Multiple Shifts Available***

Pay:$20.00 - $23.00 per hour

Schedule:FULL TIME AND PART TIME SHIFTS AVAILABLE

Location: Hybrid/Remote - *Required to be on-site in Wilmington, NC for Orientation and Training and possible occasional office based duties

Position Requirements:: Must meet the requirements of a Qualified Professional.

  • Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served
  • Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served
  • OR
  • Master's Degree or Higher & 1+ years full-time experience with population served.
  • License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
  • Minimum 1 year of crisis experience with the *6qpopulations served.
  • Other duties as assigned.

Definitions:

  • Human Service DegreesInclude:Social Service, Sociology, Psychology, or other Human Service Degrees.
  • Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Responsibilities:

  • Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings in accordance to the service definition.
  • Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
  • Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community
  • Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person's daily living and personal development, providing supportive counseling
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Performing Case Management functions of linking and arranging for services and referrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation
  • All other duties as assigned.

#RHABH

Pre-employment screening:

  • Complete criminal background
  • Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
  • Drug testing
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required)
  • Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

  • Payactiv: early access to the money you've earned from hours you've already worked,before payday!
  • Employee perks and discount program:to help you save money!
  • Paid Time Off(full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k)retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.


What RHA Health Services employees say

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About RHA Health Services

Sourced by ZipRecruiter

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Asheville, NC, US

Year founded

1989

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