Customer Support Team Lead Location: Remote Company: Umbrella BPO & Client Companies As a Customer Support Team Lead at Umbrella BPO, you will be a pivotal part of our client support operations ...
Customer Support Team Lead Location: Remote Company: Umbrella BPO & Client Companies As a Customer Support Team Lead at Umbrella BPO, you will be a pivotal part of our client support operations ...
We do this through our app-based marketplace that connects healthcare professionals with the ... As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
We do this through our app-based marketplace that connects healthcare professionals with the ... As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Mobile App Developer
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Come join our team with your talents as a Mobile App Developer. Check us out at www.reconstructinc ... Build the design interface as per customers' needs and develop new features in Android & iOS * Fix ...
Quick apply
Mobile App Developer
Champaign, IL · On-site
Come join our team with your talents as a Mobile App Developer. Check us out at www.reconstructinc ... Build the design interface as per customers' needs and develop new features in Android & iOS * Fix ...
Mobile App Developer
Menlo Park, CA · On-site
Come join our team with your talents as a Mobile App Developer. Check us out at www.reconstructinc ... Build the design interface as per customers' needs and develop new features in Android & iOS * Fix ...
Mobile App Developer
Menlo Park, CA · On-site
Come join our team with your talents as a Mobile App Developer. Check us out at www.reconstructinc ... Build the design interface as per customers' needs and develop new features in Android & iOS * Fix ...
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In ...
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In ...
Mobile App Developer
Chantilly, VA · On-site
We are currently seeking contract-to-perm Mobile App Developers to assist with enhancing existing ... for team and customer meetings Additional Information All your information will be kept ...
Mobile App Developer
Chantilly, VA · On-site
We are currently seeking contract-to-perm Mobile App Developers to assist with enhancing existing ... for team and customer meetings Additional Information All your information will be kept ...
Product Manager - Mobile App
Atlanta, GA · On-site
... App to lead the evolution of our mobile app as the primary digital customer experience, with ... Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art ...
Product Manager - Mobile App
Atlanta, GA · On-site
... App to lead the evolution of our mobile app as the primary digital customer experience, with ... Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art ...
Sr. Mobile App Developer
San Diego, CA · On-site
... other team members. Responsibilities : • Enhance existing customer facing mobile apps (iOS ... app • Produce clean, secure, testable, maintainable, reusable, well-documented code, and ...
Sr. Mobile App Developer
San Diego, CA · On-site
... other team members. Responsibilities : • Enhance existing customer facing mobile apps (iOS ... app • Produce clean, secure, testable, maintainable, reusable, well-documented code, and ...
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We are seeking a highly skilled Lead Mobile App Architect to join our team. This role involves overseeing the architectural design and deployment of a new mobile application, ensuring it is scalable ...
Mobile Native App Architect
Chicago, IL · On-site
We are seeking a highly skilled Lead Mobile App Architect to join our team. This role involves overseeing the architectural design and deployment of a new mobile application, ensuring it is scalable ...
Mobile App Developer
Albany, NY · On-site
Iterative build demonstrations to team members and customers * Documenting processes and procedures ... Supporting the testing and deployment of mobile and cloud-based applications * Performing written ...
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Mobile App Developer
Albany, NY · On-site
Iterative build demonstrations to team members and customers * Documenting processes and procedures ... Supporting the testing and deployment of mobile and cloud-based applications * Performing written ...
We're looking for a Technical Support Team Lead to serve as the primary technical resource for our Customer Technical Support team, providing guidance, expertise, and support to both our frontline ...
We're looking for a Technical Support Team Lead to serve as the primary technical resource for our Customer Technical Support team, providing guidance, expertise, and support to both our frontline ...
We're looking for a Technical Support Team Lead to serve as the primary technical resource for our Customer Technical Support team, providing guidance, expertise, and support to both our frontline ...
We're looking for a Technical Support Team Lead to serve as the primary technical resource for our Customer Technical Support team, providing guidance, expertise, and support to both our frontline ...
The Commercial Support Team Lead is responsible for managing and leading a team of Commercial Banking Specialist. Primarily responsible for providing support and direction to the Commercial In-Market ...
The Commercial Support Team Lead is responsible for managing and leading a team of Commercial Banking Specialist. Primarily responsible for providing support and direction to the Commercial In-Market ...
Mobile App Developer
Ashburn, VA · On-site
... supporting federal modernization initiatives. The ideal candidate should have strong Flutter expertise and experience integrating mobile applications with scalable backend services. Clearance ...
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Mobile App Developer
Ashburn, VA · On-site
... supporting federal modernization initiatives. The ideal candidate should have strong Flutter expertise and experience integrating mobile applications with scalable backend services. Clearance ...
About the role: We're hiring a Customer Support & Operations Team Lead , reporting to our VP of Customer Success, to own the systems and workflows behind a fast, accurate, and genuinely delightful ...
About the role: We're hiring a Customer Support & Operations Team Lead , reporting to our VP of Customer Success, to own the systems and workflows behind a fast, accurate, and genuinely delightful ...
Android Mobile App Developer
Arvada, CO · On-site
$57 - $75/hr
They are seeking a skilled Mobile App Developer for a contract position focused on building ... Founded in 2016, the company is headquartered in Denver, USA, with a team of 11-50 employees. The ...
Android Mobile App Developer
Arvada, CO · On-site
$57 - $75/hr
They are seeking a skilled Mobile App Developer for a contract position focused on building ... Founded in 2016, the company is headquartered in Denver, USA, with a team of 11-50 employees. The ...
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Richmond, VA · On-site
... team and elevate our projects to new levels of innovation. Your journey with us means hands-on ... Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are ...
Mobile App Engineer
Richmond, VA · On-site
... team and elevate our projects to new levels of innovation. Your journey with us means hands-on ... Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are ...
... team and elevate our projects to new levels of innovation. Your journey with us means hands-on ... Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are ...
... team and elevate our projects to new levels of innovation. Your journey with us means hands-on ... Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are ...
Senior Mobile Engineer
San Francisco, CA · On-site
$157K - $196K/yr
They are seeking a Senior Mobile Engineer to lead mobile app development, establish best practices ... on the team. • Collaborate closely with product, design, and our customers to create ...
Senior Mobile Engineer
San Francisco, CA · On-site
$157K - $196K/yr
They are seeking a Senior Mobile Engineer to lead mobile app development, establish best practices ... on the team. • Collaborate closely with product, design, and our customers to create ...
Mobile App Developer (Seasonal)
Adairsville, GA · On-site
$30 - $55/hr
Build a functional prototype of a mobile warehouse utility app designed to instantly count stacked ... This role requires regular travel between our plant in Adairsville for team co-working and hands-on ...
New
Mobile App Developer (Seasonal)
Adairsville, GA · On-site
$30 - $55/hr
Build a functional prototype of a mobile warehouse utility app designed to instantly count stacked ... This role requires regular travel between our plant in Adairsville for team co-working and hands-on ...
New
Mobile App Customer Support Team Lead information
See salary details
$14.49 is the 25th percentile. Wages below this are outliers.
$10.58 - $16.24
36% of jobs
The median wage is $18.08 / hr.
$16.24 - $21.90
43% of jobs
$21.90 - $27.56
10% of jobs
$27.56 - $33.22
4% of jobs
$33.22 - $38.88
1% of jobs
$38.88 - $44.54
1% of jobs
$44.54 - $50.20
0% of jobs
$50.20 - $55.86
0% of jobs
$55.86 - $61.52
4% of jobs
$61.52 - $67.18
0% of jobs
$67.18 - $72.84
1% of jobs
$10
$25
$72
How much do mobile app customer support team lead jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for mobile app customer support team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.
What are popular job titles related to Mobile App Customer Support Team Lead jobs?
For Mobile App Customer Support Team Lead jobs, the most frequently searched job titles are:
Job description
Customer Support Team Lead
Location: Remote
Company: Umbrella BPO & Client Companies
As a Customer Support Team Lead at Umbrella BPO, you will be a pivotal part of our client support operations, ensuring exceptional service delivery and maintaining a positive customer experience. You'll lead a team of customer support specialists, driving efficiency, quality, and continuous improvement.
Key Responsibilities:Leadership and Support:
- Supervise and guide a team of customer support specialists.
- Provide hands-on assistance to team members during peak times or complex cases.
- Foster a collaborative and supportive team environment.
Customer Interaction:
- Handle escalated customer inquiries, concerns, and issues with professionalism and empathy.
- Collaborate with clients via phone, email, chat, or client CRM systems (e.g., Zendesk).
- Ensure timely resolution and high customer satisfaction.
Technical Expertise:
- Diagnose and resolve technical issues related to BPO processes and systems.
- Escalate complex technical problems to internal teams for resolution.
- Stay updated on industry trends and best practices.
Process Enhancement:
- Identify opportunities for process improvement within the customer support function.
- Collaborate with management and team members to implement enhancements.
- Streamline workflows and optimize efficiency.
Documentation and Knowledge Base:
- Maintain accurate records of customer interactions, technical issues, and resolutions.
- Contribute to knowledge base articles and support documentation.
- Ensure information is up-to-date and accessible to the team.
Quality Assurance:
- Monitor customer interactions to uphold service quality standards.
- Participate in quality assurance initiatives and training programs.
- Provide constructive feedback to team members.
Adaptability and Flexibility:
- Respond to changing business needs promptly.
- Adjust strategies and tactics based on evolving requirements.
- Professional English Fluency
- Minimum 3 Years of Customer Support Experience:
- Preferably in a BPO environment.
- Leadership experience is a plus.
- Strong Organizational and Multitasking Skills
- Excellent Communication and Interpersonal Abilities
- Discretion with Confidential Information
- Bachelor's Degree (Nice to Have)
This role may occasionally require evening or weekend work to accommodate different time zones or meet project deadlines. If you're passionate about delivering exceptional customer support, have a keen interest in business process outsourcing, and thrive in a dynamic environment, we encourage you to apply for the Customer Support Team Lead position. Join our team and contribute to our clients' success through outstanding service and leadership!