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Mitel Telecommunication Jobs (NOW HIRING)

Ho-Chunk Nation

SYSTEMS ENGINEER

Wittenberg, WI · On-site

$37.85/hr

CCNA Certification, CompTia IT Project + Certification, Mitel Telecommunications. 3.Must apply for and be approved to hold a Ho-Chunk Nation Gaming License. 4.Valid driver's license, dependable ...

Ho-Chunk Nation

SYSTEMS ENGINEER (HCG-BEL)

Beloit, WI · On-site

$40.88/hr

CCNA Certification, CompTia IT Project + Certification, Mitel Telecommunications. 3.Must apply for and be approved to hold a Ho-Chunk Nation Gaming License. 4.Valid driver's license, dependable ...

Howard

... Avaya, Mitel, or equivalent). * Demonstrated ability to troubleshoot complex technical issues ... Knowledge of telecommunication cabling standards and network topology. * Understanding of HIPAA and ...

Robert Half

Telecom Engineer

San Ysidro, CA · On-site

$39.59 - $45.84/hr

... migration from Mitel to Cisco Webex, ensuring minimal disruption to business operations. • ... Demonstrated experience in telecommunications support and administration within a complex ...

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Mitel Telecommunication information

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$18

$21

$22

How much do mitel telecommunication jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for mitel telecommunication in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mitel Telecommunication Specialist, and why are they important?

To thrive as a Mitel Telecommunication Specialist, you need a solid understanding of telephony systems, networking, and VoIP technologies, often supported by relevant IT or telecommunications certifications. Familiarity with Mitel platforms, SIP protocols, and unified communications tools, as well as experience with troubleshooting and support ticketing systems, is crucial. Strong problem-solving abilities, excellent communication skills, and customer service orientation help professionals excel in this client-facing technical role. These skills and qualifications ensure efficient deployment, maintenance, and support of Mitel solutions, directly impacting organizational communication and productivity.

What is the difference between Mitel Telecommunication vs Network Technician?

AspectMitel TelecommunicationNetwork Technician
CertificationsTelecom certifications, such as Cisco CCNA, CompTIA Network+Networking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providers, installation sitesIT departments, data centers, networking labs
Industry UsageTelecommunications industry, VoIP systemsIT and networking industry, infrastructure support

Both Mitel Telecommunication specialists and Network Technicians require networking certifications and work in technical environments. While Mitel Telecommunication focuses on installing and maintaining Mitel phone systems and VoIP solutions, Network Technicians handle broader network infrastructure, including routers and switches. Understanding these differences helps employers and job seekers identify the right role based on skills and industry focus.

What are Mitel Telecommunication jobs?

Mitel Telecommunication jobs refer to positions related to the installation, maintenance, support, and management of Mitel's communications solutions, such as phone systems, unified communications, and collaboration platforms. These roles can include technical support specialists, network engineers, system administrators, and sales or project management professionals focused on Mitel products. Employees in these positions help businesses implement and optimize their Mitel telephony and collaboration solutions to improve communication and productivity.

What are some common challenges faced by professionals working in Mitel Telecommunication support roles, and how can they be addressed?

Professionals in Mitel Telecommunication support roles often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and keeping up with frequent software updates or new product releases. Addressing these challenges typically requires strong problem-solving skills, continuous learning, and effective communication with both technical and non-technical stakeholders. Building close collaboration with team members and accessing resources such as official Mitel documentation and training can help streamline issue resolution and maintain a high level of customer satisfaction.
Infographic showing various Mitel Telecommunication job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $44,000 per year, or $21.2 per hour.
Mitel Phone Support Technician

Mitel Phone Support Technician

Switch Technologies Inc.

Mamaroneck, NY • On-site

$64K - $74K/yr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Be an early applicant

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks
  • Competitive Compensation
  • 401(k) with company match
  • PTO & Holidays
  • Ongoing training and certification reimbursement.
  • Health Insurance
  • Career Growth Opportunities
Job Summary
We are seeking a skilled Phone Support Technician with Mitel certification and a strong understanding of networking to join our team and provide high-quality technical support for our clients.
The Phone Support Technician will troubleshoot, configure, and support Mitel phone systems while leveraging expertise to resolve complex issues. This role requires proficiency in Mitel PBX systems, VoIP technologies, and network infrastructure, combined with a customer-centric approach to deliver outstanding support.
The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
  • Provide phone-based technical support for Mitel phone systems, troubleshooting hardware, software, and network-related issues.
  • Configure and maintain Mitel PBX systems, including MiVoice Business, MiVoice Office, and MiCollab platforms.
  • Diagnose and resolve networking issues impacting telephony performance.
  • Support VoIP, SIP trunks, and integrations with network infrastructure.
  • Assist clients with system upgrades, feature setups, and user training.
  • Document support cases, resolutions, and interactions in the customers CRM system.
  • Stay current on Mitel products, networking trends, and industry best practices.
Qualifications
  • Mitel Certification (e.g., Mitel Certified Technician, Mitel MiVoice Business, or equivalent).
  • Minimum of 3 years of experience in phone system support or telecommunications.
  • Hands-on experience with Mitel PBX systems, VoIP protocols, and SIP technologies.
  • Strong understanding of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP
  • Strong troubleshooting and analytical skills for both telephony and network-related issues.
  • Ability to work well as part of a team
  • Strong written and verbal communication skills
  • Additional certifications (e.g., CompTIA Network+, CCNA) are highly desirable.