Millwork Operations Manager Jobs in Duluth, GA (NOW HIRING)

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About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

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Summary:  The Retail Sales Business Analyst brings the best of both worlds: hands-on sales experience and strong analytical capabilities. While this role sits primarily on the analytics and reporting side of the business—focused on creating dashboards, running performance reports, and uncovering actionable insights—your background in sales will be key to understanding the commercial context behind the numbers. This position blends data-driven insights with customer-focused execution, ideal for someone who thrives in a fast-paced, collaborative environment and knows how to turn insights into action. The ideal candidate is a master in Excel, highly organized, an excellent communicator, detail-oriented, and customer-service minded.

Essential Duties and Responsibilities include, but are not limited to the following:

• Analytics and Reports
  • Maintain awareness of performance against Key Performance Indicators (KPIs) and provide regular sales performance updates to leadership
  • Analyze POS data weekly to identify problematic areas or growth opportunities within retailer accounts
  • Utilize vendor portals such as Lowe’s Vendor Gateway and Home Depot Supplier Hub to extract and interpret performance metrics, compliance reports, and operational data
  • Develop and maintain dashboards and reports to monitor sell-through rates, inventory levels, and promotional effectiveness
  • Support demand planning efforts by collaborating with supply chain and sales teams to ensure accurate forecasts and alignment with retail inventory needs.

• Customer Engagement and Merchandising
  • Engage with retail support teams (IPR, Space Planning, Merchandising, etc.) to resolve issues promptly and proactively bring solutions to drive to sales
  • Partner with account managers to prepare and/or participate in customer meetings and presentations

• Sales Team Support:
  • Track and communicate ongoing projects and initiatives involving retailers to account managers, executives, and field teams
  • Provide support for the implementation of new programs and initiatives.
  • Create and deliver compelling presentations using PowerPoint to support sales initiatives and retailer meetings

• Brand Champion:
  • Represent Woodgrain at trade shows, customer events and meetings as needed
  • Act as a brand ambassador, promoting product excellence and company values at all external engagements.

• Organization, prioritization, and communication:
  • Sets an effective and efficient schedule for meetings, travel, and office time.
  • Completes all action items in a timely manner.
  • Response times are quick and show a sense of urgency.
  • Takes time for self and professional development.
  • Communicates well across all business functions to satisfy customer needs.

                Our Culture:

• Our Core Values- Servant Leaders, integrity, customer focus, safety, and respect for people.

• Our Division- Committed, empowered, inquisitive, collaborative, and urgent.

                Qualifications:

• Strong proficiency in Excel, Power BI/Tableau, and data visualization tools.
• Experience working with POS data and vendor portals (e.g., Lowe’s Vendor Gateway, Home Depot Supplier Hub).
• Familiarity with ERP and CRM systems; SQL or Python skills are a plus.
• Excellent analytical, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Knowledge of the home improvement retail landscape is preferred.

Education and/or Experience:                                                        

                Bachelor’s Degree is preferred but not a prerequisite. Relevant experience of at least 3-5 years, unless currently in another role within our organization.

Other Skills and Abilities:

Candidate should have excellent communication skills, both oral and written. Attention to detail a must.  Outside sales reps must have time management skills, be self-motivated, be able to build relationships, and always maintain a positive attitude. Customer facing roles require maintaining a professional appearance and providing a positive company image to the public.

Physical Demands:

                The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                While performing the duties of this job, the employee is regularly required to talk or listen.  The employee must be able to lift, stock, cull, or inspect material on a daily, weekly, or monthly basis. 

Work Environment:

Office / Remote

Travel Requirements:

0-10% travel may be required for customer events. Local travel in the Atlanta metro is also required.

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO) 

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs.  Woodgrain does not charge any fees for job applications or hiring procedures.