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Military Relocation Jobs in Florida (NOW HIRING)

Customer Care Coordinator

Jacksonville, FL · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We specialize in residential moving, employee relocations, military relocations, industrial and office moves, storage solutions, warehousing, and specialized transportation services. Each service is ...

Customer Care Coordinator

Jacksonville, FL · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We specialize in residential moving, employee relocations, military relocations, industrial and office moves, storage solutions, warehousing, and specialized transportation services. Each service is ...

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Military Relocation information

What is military relocation?

Military relocation refers to the process by which military personnel and their families move from one duty station to another, either within the same country or internationally. These moves, also called Permanent Change of Station (PCS), are a regular part of military life and often involve logistical planning, housing arrangements, and support services. Relocation can be challenging due to tight timelines and the need to uproot families, but support is available through military relocation assistance programs and real estate professionals who specialize in serving military members.

What are the key skills and qualifications needed to thrive as a military relocation specialist, and why are they important?

To thrive as a Military Relocation Specialist, you need in-depth knowledge of real estate practices, military relocation processes, and local housing markets, typically supported by a real estate license and experience with military clients. Familiarity with specialized tools such as MLS systems, relocation software, and certifications like Military Relocation Professional (MRP) is highly beneficial. Outstanding communication, empathy, and organizational skills help build trust and efficiently support clients through stressful transitions. These competencies are crucial for ensuring a smooth relocation experience tailored to the unique needs of military families.

What unique challenges do professionals in military relocation face when assisting service members and their families?

Professionals in Military Relocation often navigate the complexities of frequent moves, tight timelines, and varying housing needs specific to military families. They must be well-versed in military benefits, such as Basic Allowance for Housing (BAH), and understand the emotional challenges of relocating. Collaboration with base housing offices, real estate agents, and moving companies is frequent, requiring strong communication and problem-solving skills. Flexibility and empathy are essential, as each family’s situation and needs are unique.

How to become a military relocation professional?

To become a military relocation professional, individuals typically need a high school diploma or equivalent, strong organizational and communication skills, and knowledge of military relocation policies. Certification programs, such as the Certified Military Relocation Professional (CMRP), can enhance credibility and job prospects in this field.

What are popular job titles related to Military Relocation jobs in Florida?

For Military Relocation jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Military Relocation jobs in Florida look for?

The top searched job categories for Military Relocation jobs in Florida are:

What cities in Florida are hiring for Military Relocation jobs?

Cities in Florida with the most Military Relocation job openings:

Infographic showing various Military Relocation job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Care Coordinator

Stewart Moving and Storage

Jacksonville, FL • On-site

$16.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


Job description

Description
Stewart Moving & Storage - Company Overview
Stewart Moving & Storage is an award-winning provider of domestic and international household and commercial relocation services. We operate service centers across five states-Virginia (Headquarters), Maryland, Delaware, North Carolina, and Florida-delivering dependable, high-quality support to customers throughout each region.
We specialize in residential moving, employee relocations, military relocations, industrial and office moves, storage solutions, warehousing, and specialized transportation services. Each service is tailored to meet the unique needs of our customers.
Job Summary: Customer Care Coordinator
As a Customer Care Coordinator, you will work closely with customers and team members to accurately and efficiently define, schedule, and coordinate each customer's move. This role is responsible for ensuring exceptional customer care at our Jacksonville Florida location by maintaining clear communication, providing a high level of support, and delivering the quality service our customers expect.
Your mission is to help ensure every customer experiences the Stewart standard of care-ultimately "Bringing you home."
Daily Responsibilities & Duties
  • Communicate with customers to confirm move details and schedule crew arrival times.
  • Maintain and organize job folders, ensuring all paperwork is complete, accurate, and compliant with required procedures. Verify that all necessary documents have been received from the customer.
  • Act as the primary liaison between Stewart Moving & Storage, the relocating customer, and any assigned carriers (as applicable), ensuring clear, ongoing communication throughout the move to deliver an exceptional customer care experience.
  • Identify and escalate issues promptly by notifying the Customer Service Manager so that concerns can be resolved quickly and effectively.
  • Coordinate required services with appropriate vendors, and maintain open communication with all parties involved-including origin agents, hauling agents, destination agents, third-party providers, dispatchers and drivers-to ensure they are fully prepared and informed.
  • Manage workload independently, demonstrating the ability to prioritize tasks, multitask efficiently, and achieve objectives without direct supervision.
  • Handle and resolve recurring calls and issues, ensuring consistent, high-quality support for customers and team members.

Stewart Moving and Storage offers comprehensive benefits, including 401(k), health, dental, vision, and life insurance coverage.