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Jersey Mike's Subs

Jersey Mike's Shift Leader

Neenah, WI · On-site

$13.50 - $16/hr

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and ...

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What is the difference between Mike vs Customer Service Representative?

AspectMikeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice, retail, or call center settingsCall centers, retail stores, or online support platforms
Industry UsageVarious industries including retail, healthcare, financeCustomer-facing roles across multiple industries
Common Search/ComparisonOften compared for entry-level customer support rolesCommonly searched when exploring customer service careers

Mike and Customer Service Representative roles share similar credentials and work environments, often overlapping in industries like retail and healthcare. While Mike may refer to a specific position within a company, Customer Service Representatives focus on assisting customers directly. Both roles are essential for customer satisfaction and require strong communication skills.

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Jersey Mike's Manager In Training (JMMIT)

Jersey Mike's Manager In Training (JMMIT)

Jersey Mike's Subs

Oshkosh, WI • On-site

$16 - $19/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Jersey Mike's Subs rating

6.0

Company rating: 6.0 out of 10

Based on 840 frontline employees who took The Breakroom Quiz

20th of 103 rated fast food restaurants

Job description

Are you energetic, hard-working, and ethical?
Manager in Training helps oversee in-store operations alongside the General Manager. The position plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Manager in Training must lead by example and execute systems and procedures with 100% integrity. As a leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the employee description.
Requirements:
  • Ability to understand and adhere to all company policies and procedures
  • Commitment to learning
  • Have strong desire to work as a Team Player
  • Flexibility to work day and nights shifts, weekends, and holidays
  • Ability to stand for long hours at a time and work in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction
  • Ability to lift 50 pounds
  • Must be 18 years old or older
  • Work a maximum of 50 hour work week if needed.
  • Work a minimum of 32 hours a week.

Responsibilities:
  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
  • Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
  • Use specific kitchen machinery such as knives, grills, slicers, etc.
  • Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
  • Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
  • Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

About Jersey Mike's Subs
Our authentic taste - served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) - is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike's is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything's created right in front of you. It's what makes Jersey Mike's the most authentic tasting submarine sandwich available, truly a \Sub Above\, and it's a tradition of quality we'll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.
Pay Break Down:
Hourly Rate: $16.00 - $19.00 / hour
Tip Rate: $2.00 - $5.00 / hour
Total: $18.00 - $24.00 / hour
Supplemental pay:
  • Tips
  • Bonus pay (Once Store Earned)
  • Paid Training (Management Course in Jersey)

Benefits:
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discount

Employment with the Company is contingent upon your successful completion of all of the Company's lawful pre-employment checks, which may include a background check.
Job Type: Full-time
Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

What Jersey Mike's Subs employees say

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Get the full story on Breakroom

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About Jersey Mike's

Sourced by ZipRecruiter

It started back in 1956, in this actual storefront location and was originally called Mike's Subs. Mike opened the small shop in the sea-side town of Point Pleasant, New Jersey. You have to remember that in 1956, there were very few franchise restaurants or hamburger chains. No chain pizza, chicken or taco restaurants, either. In 1956, proprietors of mom-and-pop businesses would open their stores in basic storefront locations like you see here. To survive and thrive, they had to offer exceptional quality products, coupled with unparalleled service. In 1956, Mike was unique in that the product he was offering was a relatively new item in American society – the submarine sandwich. ​ Today, the authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oil, vinegar and spices – is available nationwide. Our secret? Everything about Jersey Mike’s is high quality. Our meats and cheeses are all top-quality premium brands. Our bread is fresh-baked each day on the premises. And of course, everything’s prepared right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, and it’s a tradition of quality we’ll never outgrow.

Industry

Food and beverage stores

Company size

1,001 - 5,000 Employees

Headquarters location

Manasquan, NJ, US

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