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JOB SUMMARY:

The Stillwater General Manager is the leader responsible for the overall strategy, performance, and guest experience of the golf course property, including golf operations, course conditions, clubhouse operations, restaurant performance, and event space utilization. This role provides vision and leadership across the full business, ensuring the property operates as a high-quality golf destination and a year-round hospitality and event venue. The Stillwater General Manager is responsible for setting direction, aligning teams, managing financial performance, enhancing the guest experience, and identifying opportunities to grow revenue, strengthen the brand, and maximize the long-term value of the golf course and related amenities. Performs work with a high degree of latitude.

ESSENTIAL/PRIMARY DUTIES:

Leads the overall strategy, performance, and guest experience of the Stillwater property, including golf operations, course conditions, restaurant operations, and event space utilization
Oversees day-to-day operations to ensure high standards for service, facility appearance, playability, hospitality, and event execution
Manages the financial performance of the property, including budgeting, forecasting, revenue growth, and expense control
Leads and develops the property team, including key managers and department leaders, ensuring alignment across golf, food and beverage, and events
Establishes operational goals, performance metrics, and continuous improvement initiatives across all departments
Drives revenue growth through memberships, green fees, tournaments, outings, food and beverage, and private events
Partners with senior leadership to set priorities, drive long-range planning, and position the property for future growth
Ensures compliance with all safety, regulatory, and company policies and procedures
Oversees vendor relationships, contract negotiations, and capital improvement projects
Enhances guest satisfaction through service standards, feedback systems, and continuous experience improvement

SECONDARY DUTIES:

Builds and maintains strong relationships with guests, vendors, community organizations, and internal stakeholders
Supports sales, marketing, tournaments, outings, restaurant promotion, and private event growth
Maintains accurate records, reporting, and communication regarding business performance and operational priorities
Serves as a visible ambassador for the property
Other duties, as needed

EDUCATION and/or EXPERIENCE:

Bachelor's degree in business, hospitality, golf management, or related field and 5-7 years of progressive leadership experience in golf, hospitality, club, restaurant, or event venue operations, or equivalent combination of education and experience.

PGA of America Class A Member in good standing, LPGA Professional membership, or prior experience as a Head Golf Professional or Director of Golf. Experience leading golf instruction, tournaments, golf merchandising, and player development programs is also preferred.

COMPETENCY and/or SKILL: 

Comprehensive knowledge of golf course operations and hospitality management
Comprehensive leadership and team development skills
Strong financial and business acumen, including budgeting and P&L management
Solid working knowledge of food and beverage and event operations
Ability to drive revenue growth and operational efficiency
Strong customer and guest experience focus
Effective communication and stakeholder management skills
Ability to manage multiple functions in a dynamic, fast-paced environment

SUPERVISORY RESPONSIBILITIES: 

• Leads and directs the work of other teammates and has full authority for personnel decisions including hiring, performance management, and termination.

Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences through innovative design within the medical, dental and animal health environments. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. Midmark maintains eleven additional locations in the United States, including four innovation hubs, and has subsidiaries in India and Italy.

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