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Midland Mortgage Jobs (NOW HIRING)

At Midland States Bank, base salary is one component of our Total Rewards program. Exact ... Mortgage Team Leaders If you're passionate about helping customers achieve homeownership, building ...

At Midland States Bank, base salary is one component of our Total Rewards program. Exact ... Mortgage Team Leaders If you're passionate about helping customers achieve homeownership, building ...

At Midland States Bank, base salary is one component of our Total Rewards program. Exact ... Mortgage Team Leaders If you're passionate about helping customers achieve homeownership, building ...

At Midland States Bank, base salary is one component of our Total Rewards program. Exact ... Mortgage Team Leaders If you're passionate about helping customers achieve homeownership, building ...

At Midland States Bank, base salary is one component of our Total Rewards program. Exact ... Mortgage Team Leaders If you're passionate about helping customers achieve homeownership, building ...

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Midland Mortgage information

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$28.5K

$50.9K

$94.5K

How much do midland mortgage jobs pay per year?

As of Aug 28, 2026, the average yearly pay for midland mortgage in the United States is $50,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a Midland Mortgage?

A Midland Mortgage job typically involves working for Midland Mortgage, a financial institution specializing in loan servicing and mortgage management. Employees may handle tasks such as assisting customers with mortgage payments, managing escrow accounts, resolving loan-related inquiries, and ensuring compliance with lending regulations. Roles can vary from customer service representatives to loan processors and financial analysts. The job often requires strong communication, problem-solving skills, and knowledge of mortgage policies.

What are typical career advancement opportunities for someone starting as a loan officer at Midland Mortgage?

Loan officers at Midland Mortgage often begin by managing a portfolio of clients and guiding them through the mortgage application process. With proven performance, they may advance into senior loan officer roles, team lead positions, or even transition into management, underwriting, or specialized compliance roles. Continuous training and certification can further support career growth, and there are often opportunities to work with a broader array of mortgage products or move into related areas of real estate finance. Those who excel tend to demonstrate strong client relationship-building skills and a deep understanding of evolving mortgage guidelines.

What are the key skills and qualifications needed to thrive in the Midland Mortgage position, and why are they important?

To excel as a mortgage loan officer at Midland Mortgage, you need strong knowledge of lending products, mortgage regulations, and financial analysis, typically supported by a relevant degree or prior banking experience. Familiarity with loan origination software (LOS), credit reporting systems, and, in some cases, licensure such as an NMLS certification is often required. Exceptional communication, attention to detail, and customer service skills will set candidates apart in this client-facing role. These skills are crucial for accurately processing applications, building trust with clients, and ensuring smooth transactions in a highly regulated industry.

What cities are hiring for Midland Mortgage jobs?

Cities with the most Midland Mortgage job openings:

What are the most commonly searched types of Midland Mortgage jobs?

The most popular types of Midland Mortgage jobs are:

What states have the most Midland Mortgage jobs?

States with the most job openings for Midland Mortgage jobs include:

Infographic showing various Midland Mortgage job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $50,903 per year, or $24.5 per hour.

Mortgage Contact Center Agent- CS

Oklahoma City, OK • On-site


MidFirst Bank
1 - 5K employees

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

72nd of 172 rated banks

People enjoy working here

Good employer

Recommended by parents


$13.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago


Job description

Position Summary (What Will You Do?)
Midland Mortgage, a division of MidFirst Bank, is one of the most successful home mortgage servicers in the country. We are looking for energetic individuals with excellent communication skills who enjoy helping others in a team-oriented contact center environment. The Contact Center Agent will provide telephone support to Midland Mortgage customers related to the servicing of their mortgage loan accounts via both inbound and outbound telephone interactions. Customer inquiries addressed involve, but are not limited to, accepting payments, providing documents, answering questions related to mortgage verification, escrow, payoff, property damage claims, and helping borrowers with past due accounts find solutions to remain in their homes and avoid foreclosure. All interactions must meet regulatory compliance standards, while actively managing the customer experience by demonstrating empathy, patience and professionalism.
Reasons to Join Our Team
  • Comprehensive compensation package including medical, dental, vision, paid holidays, tuition reimbursement, 401(k) and more.
  • In addition to base pay, this position is eligible for monthly performance-based incentive bonuses.
  • Various available full and part-time work schedules within our business hours of 8AM-7PM Monday-Friday and 9AM-1PM Saturday. Must be available to work one Saturday 9AM-1PM per month.
  • Bilingual candidates fluent in both Spanish and English will earn an additional $2 per hour.
  • Extensive classroom-style on the job training program in home mortgage servicing operations and communications.
  • Friendly business casual atmosphere.

Essential Functions (My day-to-day may look like...)
  • Operate within a fast-paced, dynamic call center environment, utilizing advanced telephony systems to address a wide range of customer inquiries and issues as outlined in the position summary.
  • Take full ownership of the customer experience, consistently meeting individual and team performance benchmarks aligned with industry-best practices.
  • Ensure positive customer experiences by recognizing and responding to emotional cues from customers with compassion and understanding, creating a supportive and reassuring environment, building trust and maintaining composure during challenging interactions.
  • Document all communication in compliance with regulatory guidelines, with appropriate escalation of complex cases.

Requirements (What will make me competitive?)
  • High School diploma or equivalent required (college degree or some college preferred).
  • Minimum of 1 year of customer service experience, preferably in a high-volume or fast-paced environment.
  • Strong communication, problem-solving abilities, and attention to detail.
  • Candidates with previous call center and/or mortgage servicing experience are strongly encouraged to apply.

#MM
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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