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Microsoft Office 365 Technical Support Engineer Jobs

Nokia

Technical Support Engineer

Coppell, TX · On-site

$89K - $147K/yr

Provide 24/7/365 technical support for NMS products, ensuring timely and accurate troubleshooting and resolution of customer issues. * Diagnose and perform corrective or preventative maintenance ...

Socket.dev

NY · On-site

We are seeking a Technical Support Engineer to support our world-class packet microwave and ... using Microsoft Office and SQL * Investigating and resolving throughput and performance issues ...

GROB-WERKE GmbH & Co. KG

The Technical Support Engineer serves as a primary technical resource for customers and field ... Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) * Strong organizational skills with ...

BDO

Technical Support Engineer I

San Juan, PR · On-site

The Technical Support Engineer I role is responsible for delivering quality customer service to the ... Microsoft Office Suite 2016 or higher * Adobe Acrobat Standard * McAfee Desktop Suite * VPN ...

Socket.dev

Dynamics 365 Technical Architect

Plano, TX · On-site

$63.75 - $77/hr

Delivers training, coaching, and technical enablement for developers, support teams, business users ... Microsoft Dynamics 365 Finance & Operations and/or Supply Chain Management. * 5+ years of ...

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Microsoft Office 365 Technical Support Engineer information

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How much do microsoft office 365 technical support engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for microsoft office 365 technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a Microsoft Office 365 Technical Support Engineer do?

A Microsoft Office 365 Technical Support Engineer assists users and organizations in resolving technical issues related to Microsoft Office 365 products and services, such as Outlook, SharePoint, Teams, and OneDrive. They provide troubleshooting, diagnose problems, guide users through solutions, and help with product setup, configuration, and maintenance. Their role may also involve escalating complex issues, ensuring security compliance, and delivering technical guidance to optimize Office 365 usage.

What are the key skills and qualifications needed to thrive as a Microsoft Office 365 Technical Support Engineer, and why are they important?

To thrive as a Microsoft Office 365 Technical Support Engineer, you need strong troubleshooting skills, in-depth knowledge of Office 365 applications and services, and typically a background in information technology or related certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with support ticketing systems, PowerShell scripting, and diagnostic tools is essential for resolving technical issues efficiently. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users and collaborating with teams. These competencies ensure timely resolution of technical problems, high user satisfaction, and seamless operation of cloud-based productivity tools.

What are some common challenges faced by Microsoft Office 365 Technical Support Engineers, and how can they be addressed?

Microsoft Office 365 Technical Support Engineers often encounter challenges related to troubleshooting complex cloud integration issues, managing frequent software updates, and supporting a diverse user base with varying technical skills. Staying updated on the latest platform changes and maintaining strong communication skills are essential for effectively guiding users through technical resolutions. Additionally, collaborating closely with other IT teams and leveraging internal knowledge bases can help address issues more efficiently and ensure a positive user experience.

What is the difference between Microsoft Office 365 Technical Support Engineer vs Microsoft 365 Administrator?

AspectMicrosoft Office 365 Technical Support EngineerMicrosoft 365 Administrator
Primary RoleProvides technical support and troubleshooting for Office 365 applications and servicesManages and maintains Microsoft 365 environment, including user accounts, security, and configurations
CertificationsMicrosoft Certified: Modern Desktop Administrator or similarMicrosoft 365 Certified: Enterprise Administrator Expert
Work EnvironmentHelpdesk, support teams, customer-facing rolesIT department, system administration, internal management
Common TasksIssue resolution, user support, service troubleshootingSetup, configuration, security management, user provisioning

The Microsoft Office 365 Technical Support Engineer focuses on troubleshooting and resolving user issues with Office 365 applications, while the Microsoft 365 Administrator manages the overall environment, configurations, and security. Both roles require similar certifications and often work within the same industry, but their responsibilities differ in scope and focus.

What cities are hiring for Microsoft Office 365 Technical Support Engineer jobs?

Cities with the most Microsoft Office 365 Technical Support Engineer job openings:

What states have the most Microsoft Office 365 Technical Support Engineer jobs?

States with the most job openings for Microsoft Office 365 Technical Support Engineer jobs include:

Infographic showing various Microsoft Office 365 Technical Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical support for M365 admin/AD/Azure/Exchnage/DNS/Security/Related Tech ,1 Week + Contract

Hartford, CT • On-site

Suncap Technology
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Suncap Technologyexternal

$23 - $29/hr

Full-time

Re-posted 27 days ago

Job description

Job Summary:
Suncap Technology is seeking a resource to provide ongoing maintenance and technical support for Microsoft Office 365 issues. The role involves advanced configuration and support for technologies such as Active Directory, Azure, and Exchange, with a focus on delivering services remotely.
Responsibilities:
• Provide ongoing maintenance and technical support for Microsoft Office 365 issues.
• Utilize a block of hours (40) for issues related to Office 365 administration and advanced configuration of Active Directory, Azure, Azure Active Directory Connect, Exchange, E-Discovery, DNS, Microsoft System Center, Security and related technologies.
Qualifications:
Required:
• Minimum of five years of experience in the specified technology
• Applicable Microsoft certification(s)
• Experience in/of the current CTECS Office 365 environment
Company:
Suncap Technology is a staffing firm that provides recruiting and financial staffing services. Founded in , the company is headquartered in Davie, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Suncap Technology Executive and Financial Staffing logo

About Suncap Technology Executive and Financial Staffing

Sourced by ZipRecruiter

Suncap Technology Executive and Financial Staffing is a unique staffing firm specializing in creating custom-matched connections between professionals and companies in temporary, contract-to-hire, direct hire and retained positions. We provide staffing & industry-specific solutions for hiring with confidence.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Davie, FL, US

Social media

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