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Microsoft Customer Support Jobs in Merced, CA (NOW HIRING)

TRC Inc

Security

Atwater, CA · On-site

... Complete customer support in a timely, error-free manner • Maintain a high level of ... Microsoft Word and Excel • Excellent communication skills • Able to understand and transmit ...

Westamerica Bank

Customer Service Manager

Firebaugh, CA · On-site

$70K - $71K/yr

Customer Service & Sales Support * Deliver 5 Points of Service. (Your Community Banker, Sundown ... EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine ...

WESTAMERICA BANK

Customer Service Manager

Firebaugh, CA · On-site

$70K - $71K/yr

Customer Service & Sales Support * Deliver 5 Points of Service. (Your Community Banker, Sundown ... EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine ...

SIERRA PROPANE

General Manager

Merced, CA · On-site

$112.50 - $137.50/hr

Oversee daily operations including service, delivery, logistics, and customer support. * Partner ... Proficiency with Microsoft Word, Excel, and PowerPoint. Benefits & Compensation We offer ...

Sierra Propane

General Manager

Merced, CA · On-site

$125K/yr

Oversee daily operations including service, delivery, logistics, and customer support. * Partner ... Proficiency with Microsoft Word, Excel, and PowerPoint. Benefits & Compensation We offer ...

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Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for microsoft customer support in Merced, CA is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $27.93 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.

What are popular job titles related to Microsoft Customer Support jobs in Merced, CA?

For Microsoft Customer Support jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Merced, CA look for?

The top searched job categories for Microsoft Customer Support jobs in Merced, CA are:

What cities near Merced, CA are hiring for Microsoft Customer Support jobs?

Cities near Merced, CA with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,896 per year, or $24.5 per hour.

Administrative Support

Merced, CA • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

Other

Re-posted 20 days ago

Job description

Administrative Support

Merced, CA, United States

$ 22.00 - 23.00 (US Dollar)

About the Job Administrative Support

Project Administrative Support needs three years related experience or equivalent combination of education and experience.

Project Administrative Support requires:

  • Associates Degree / High school diploma or equivalent education
  • Three years related experience or equivalent combination of education and experience.
  • Proficiency in Microsoft Word, spreadsheets and data entry required.
  • Must be a team player and committed to working in a quality environment.
  • Ability to type a minimum of 50 w.p.m. accurately.
  • Excellent in Microsoft office and spreadsheet development
  • Demonstrates exceptional customer service skills
  • Excellent verbal and written communications skills required
  • Perform sensitive and confidential tasks.
  • Assist with scheduling and organizing project activities including meetings, training, etc.

Project Administrative Support duties:

  • Type various forms of correspondence, forms and reports from records, rough drafts or various sources.
  • Provide contract booking documents such as subcontracts, POs, invoice collection and tracking, and other finance related matters.
  • Provide administrative support to management team for assigned site. Perform simple account balancing and reconciliation
  • Organize and maintain various filing systems to include SharePoint
  • Maintain CMMS database including equipment history, status, work order management, preventative maintenance scheduling.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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