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Microsoft Customer Support Jobs in Clover, SC (NOW HIRING)

Element Designs

Customer Support Specialist

Fort Mill, SC · On-site

$21 - $25/hr

Customer Support for Inside Sales: Are you passionate about delivering outstanding customer service ... Familiarity with CRM software and Microsoft Office Suite (Excel, Word, Outlook). * Strong problem ...

Blue Print Out,

Customer Support Specialist

Charlotte, NC

$45K - $58K/yr

We are currently seeking a Customer Support Specialist to join our team in Charlotte, NC. The ideal ... Proficiency in Microsoft Office and customer service software * Ability to manage multiple tasks ...

New

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

Customer Support Associate Charlotte, NC Customer Support Associate Hours: 10am - 7pm Who We Are ... Proficient in all Microsoft Excel, including formulas and functions * Proficiency in data ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

As a Customer Support Associate, you will: * Respond to client inquiries via live chat and email ... Proficient in all Microsoft Excel, including formulas and functions * Proficiency in data ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

As a Customer Support Associate, you will: * Respond to client inquiries via live chat and email ... Proficient in all Microsoft Excel, including formulas and functions * Proficiency in data ...

ELGi North America

Customer Support Administrator

Charlotte, NC · On-site

$16.75 - $22.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for ... Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system ...

ELGi

Customer Support Administrator

Charlotte, NC · On-site

$16.75 - $22.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for ... Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system ...

ELGi North America

Customer Support Administrator

Charlotte, NC · On-site

$17.25 - $23.25/hr

About the Opportunity The Customer Support Administrator is a multifaceted role responsible for ... Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system ...

AMETEK, Inc.

Customer Support Manager, Petro

Fort Mill, SC · On-site

$95 - $115/hr

Customer Support Manager, Petro Location: Fort Mill, SC, US, 29707 Business Unit: Telular Posting ... High Proficiency with Microsoft Office (Excel, Word, Access, and Outlook), Salesforce and other ...

Ametek

Customer Support Manager, Petro

Fort Mill, SC · On-site

High Proficiency with Microsoft Office (Excel, Word, Access, and Outlook), Salesforce and other ... resolution, and customer support best practices.- required * Excellent communication and ...

Ametek

Customer Support Manager, Petro

Fort Mill, SC · On-site

High Proficiency with Microsoft Office (Excel, Word, Access, and Outlook), Salesforce and other ... resolution, and customer support best practices.- required * Excellent communication and ...

S.P. Richards

Customer Support Rep/Ntl Acct

Charlotte, NC · On-site

$16.50 - $21.25/hr

Customer Support Representative Location: Charlotte, NC Work Hours: Mon-Fri 8:00am - 5:00pm ... Microsoft Word and Excel, E-mail Supervisory Responsibilities: This job has no supervisory ...

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All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Clover, SC

Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for microsoft customer support in Clover, SC is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $10.29 and $22.69 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.

What cities near Clover, SC are hiring for Microsoft Customer Support jobs?

Cities near Clover, SC with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Clover, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,346 per year, or $19.9 per hour.

Customer Support Specialist

Fort Mill, SC • On-site

Element Designs
51 - 200 employees
Learn more about Element Designsexternal

$21 - $25/hr

Full-time

Posted 10 days ago

Job description

Customer Support for Inside Sales:

Are you passionate about delivering outstanding customer service and helping clients find the right solutions? We’re looking for an energetic and detail-oriented Customer Support Team Member to join our team. In this role, you’ll work directly with customers to provide quotes, guide product selections, process orders, and ensure a seamless experience from inquiry to delivery. If you thrive in a fast-paced, collaborative environment and have a knack for clear communication, we’d love to hear from you!
Key Responsibilities
  • Lead Qualification amp; Sales: Respond to inbound sales inquiries, and work to convert them into customers. Provide quotes for custom aluminum doors and related products.
  • Product Knowledge: Develop an in-depth understanding of the company’s products, features, and specifications to effectively guide customers in their purchasing decisions.
  • Order Processing: Assist customers with order placement, including providing product recommendations, processing order details, and ensuring timely and accurate delivery.
  • Sales Follow-Up: Follow up on leads, proposals, and quotes to close sales and drive revenue.
  • Customer Needs Assessment: Identify customer needs and work to provide solutions that meet their requirements. Promote upselling or cross-selling opportunities for additional products or upgrades.

Customer Support:
  • Customer Inquiries amp; Support: Handle customer inquiries about products, orders, shipments, pricing, and technical specifications, providing clear, helpful, and timely responses.
  • Problem Resolution: Address customer concerns, complaints, and issues promptly, ensuring a positive resolution and maintaining customer satisfaction. Escalate complex issues to Sales Manager and Inside Sales/Customer Support Supervisor, when necessary.
  • Order Tracking: Monitor the status of orders, shipments, and delivery timelines, providing updates to customers and ensuring satisfaction.
  • Documentation amp; Record Keeping: Accurately document customer interactions, orders, and sales activity in the company’s CRM and ERP systems. Ensure all customer details are updated and correct.

Collaboration and Communication:
  • Internal Coordination: Collaborate closely with production, logistics, and management teams to ensure customer requirements are met, and delivery schedules are managed.
  • Sales Reporting: Track and report on sales activities, customer feedback, and order fulfillment status to management. Provide insights on customer demands.
  • Customer Feedback Loop: Relay customer feedback to product development and sales teams to help improve products, services, and customer satisfaction.

Required Qualifications:
  • Proven experience in inside sales, customer support, or a similar role (ideally in manufacturing or construction sectors).
  • Strong communication skills, both written and verbal, with the ability to engage with customers professionally and effectively.
  • Basic understanding of cabinet or closet industry and/or building materials is preferred, though training can be provided.
  • Excellent organizational skills and the ability to manage multiple tasks and priorities efficiently.
  • Familiarity with CRM software and Microsoft Office Suite (Excel, Word, Outlook).
  • Strong problem-solving skills and ability to handle customer complaints with professionalism.
  • Ability to work independently and as part of a collaborative team.

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