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Microsoft Copilot Jobs in Washington (NOW HIRING)

Hickok Cole

AI/BIM Specialist

Washington, DC · On-site

Microsoft Copilot (documentation, coordination, knowledge management, and workflow automation) * Veras and Revit‑based AI tools for visualization, iteration, and design exploration * Ability to ...

Hickok Cole

AI/BIM Specialist

Washington, DC · On-site

Microsoft Copilot (documentation, coordination, knowledge management, and workflow automation) * Veras and Revit-based AI tools for visualization, iteration, and design exploration * Ability to ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · Remote

$120K - $160K/yr

Build custom components using Power Platform and Copilot Studio, including Power Apps, Power ... Microsoft certifications such as: * PL‑200 (Power Platform Functional Consultant) * PL‑400 ...

SSN Group LLC

ServiceNow Solution Architect

Fairfax, VA · On-site

$65 - $85.50/hr

Strong knowledge of App Engine Studio, governance, architecture, roadmaps, and Microsoft Copilot is highly preferred. * CSA, CAD, and CIS certifications are strongly preferred. Required Skills:

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · On-site

$120K - $160K/yr

Build custom components using Power Platform and Copilot Studio, including Power Apps, Power ... Microsoft certifications such as: * PL-200 (Power Platform Functional Consultant) * PL-400 (Power ...

SAIC

Microsoft Dynamics 365 Developer

Washington, DC · On-site

$120K - $160K/yr

Build custom components using Power Platform and Copilot Studio, including Power Apps, Power ... Microsoft certifications such as: * PL-200 (Power Platform Functional Consultant) * PL-400 (Power ...

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Microsoft Copilot information

What is a Microsoft Copilot?

A Microsoft Copilot job typically involves working with AI-powered tools and solutions designed to assist users with tasks across Microsoft 365, Dynamics, and other platforms. Professionals in this role may focus on developing, implementing, or optimizing Copilot features to enhance productivity and decision-making. Responsibilities can include AI integration, user training, and workflow automation. The role often requires expertise in artificial intelligence, cloud computing, and Microsoft technologies.

What are the key skills and qualifications needed to thrive as a Microsoft Copilot?

To thrive as a Microsoft Copilot, you should have strong expertise in Microsoft 365 applications, business process optimization, and data analysis, often supported by a relevant degree or certifications such as Microsoft Certified: Power Platform or Microsoft 365 Fundamentals. Familiarity with AI-powered tools, workflow automation platforms like Power Automate, and integration with cloud services is typically required. Collaboration, adaptability, and proactive problem-solving are standout soft skills for this role. These competencies enable efficient implementation of Copilot features across teams, driving productivity and digital transformation.

What are the typical daily responsibilities of a Microsoft Copilot?

In a Microsoft Copilot role, your daily responsibilities usually involve integrating and customizing AI-driven tools within Microsoft 365 environments to enhance productivity and streamline workflows. You'll likely collaborate closely with end-users, IT teams, and stakeholders to identify needs, provide training, and support the adoption of new features. Troubleshooting user issues, optimizing business processes, and staying up to date with platform updates are also key components of the job. This variety ensures a dynamic workday and offers many opportunities to contribute impactful solutions across the organization.

What are the most commonly searched types of Microsoft Copilot jobs in Washington? The most popular types of Microsoft Copilot jobs in Washington are:
What are popular job titles related to Microsoft Copilot jobs in Washington? For Microsoft Copilot jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Microsoft Copilot jobs in Washington look for? The top searched job categories for Microsoft Copilot jobs in Washington are:
What cities in Washington are hiring for Microsoft Copilot jobs? Cities in Washington with the most Microsoft Copilot job openings:
Microsoft Copilot jobs near you
Infographic showing various Microsoft Copilot job openings in Washington as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Microsoft Dynamics 365 Developer

Arnex Solutions LLC

Washington, DC • On-site

Other

Posted 3 days ago

New

Job description

Job Title: Microsoft Dynamics 365 Developer

Location: Washington, DC (Hybrid: 3 days a week)

Microsoft Dynamics 365 Developer is responsible for designing, building, customizing, and integrating solutions within the Microsoft Dynamics 365 Customer Service ecosystem, including Omnichannel for Customer Service, Unified Routing, and Dynamics Contact Center telephony integrations. This role works closely with business stakeholders, product owners, and IT teams to further modernize customer support operations, streamline case management, and deliver world‑class service experiences.

Job Duties:

  • Design, configure, and customize Dynamics 365 Customer Service, including Entities, Forms, Views, Business Rules, Workflows, and Power Automate flows
  • Implement, configure, and optimize Omnichannel for Customer Service and Dynamics Contact Center, including channels such as voice, chat, and SMS
  • Develop and maintain integrations with third‑party telephony and contact center platforms (e.g., Azure Communication Services, Teams Phone, Copilot Studio IVR Agents, Power Apps, Logic Apps, ServiceNow)
  • Key role in the migration of legacy Call Center telephony solutions into Dynamics 365 Contact Center integrated with Dynamics 365 Customer Service
  • Build custom components using Power Platform and Copilot Studio, including Power Apps, Power Automate, Copilot Virtual Agents, and custom connectors
  • Implement Unified Routing, queues, SLA/KPI tracking, and knowledge management features
  • Develop plugins, custom workflow activities, JavaScript, and PCF controls as needed
  • Troubleshoot issues related to Customer Service Hub, Omnichannel, routing, capacity, and telephony integrations
  • Ensure solutions adhere to security, compliance, data governance, and performance best practices
  • Produce technical documentation, solution diagrams, and release artifacts
  • Partner with business units to gather requirements and translate them into technical designs

Qualifications

Required:

  • BS and 5+ years of experience developing in Dynamics 365 Customer Service or Contact Center platforms
  • Ability to obtain and maintain a public trust requiring U.S. Citizenship or
  • Strong understanding of Customer Service Hub, Omnichannel, Unified Routing, Case Management, and Knowledge Management
  • Experience with Copilot Studio, including developing Agents, Flows and tools
  • Experience with Power Platform, including Canvas/Model‑Driven Apps and Power Automate
  • Experience working with Dynamics Contact Center and telephony solutions (e.g., Teams Phone, IVR, CTI)
  • Hands-on experience with Azure (Logic Apps, Functions, Communication Services, API Management)
  • Proficiency in JavaScript, C#, PowerShell, and D365 SDKs
  • Understanding of integrations, REST APIs, and webhooks
  • Familiarity with ALM, DevOps pipelines, and solution management
  • Excellent communication and documentation skills

Desired:

  • Microsoft certifications such as:
    • PL‑200 (Power Platform Functional Consultant)
    • PL‑400 (Power Platform Developer)
    • MB‑230 (Dynamics 365 Customer Service)
  • Experience in government, regulated industries, or enterprise‑scale environments
  • Knowledge of data modeling, data migration, and Dataverse performance optimization

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