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Microaire Jobs (NOW HIRING)

Marmon

Customer Service Representative

Charlottesville, VA

$15.75 - $21.50/hr

MicroAire Surgical Instruments LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level ...

New

Marmon

Customer Service Representative

Charlottesville, VA

$15.75 - $21.50/hr

MicroAire Surgical Instruments, (Charlottesville, VA) is a wholly-owned subsidiary and one of five companies within the Medical Group of Marmon Holdings, a Berkshire Hathaway company. MicroAire is a ...

New

Marmon

Quality Technician

Charlottesville, VA

$17.75 - $24/hr

MicroAire Surgical Instruments LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level ...

Marmon Holdings, Inc.

Quality Technician

Charlottesville, VA · On-site

$17.75 - $24/hr

MicroAire Surgical Instruments LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level ...

Marmon

Director, Global Supply Chain

Charlottesville, VA

$180.60K - $204.40K/yr

MicroAire Surgical Instruments LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level ...

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Microaire information

What are the key skills and qualifications needed to thrive as a Microaire Surgical Instruments Sales Representative, and why are they important?

To thrive as a Microaire Surgical Instruments Sales Representative, you need a solid understanding of medical devices, anatomy, and sales principles, often supported by a bachelor’s degree in a health or science-related field. Familiarity with CRM software, product demonstration tools, and knowledge of FDA regulations are typically required. Strong interpersonal skills, resilience, and persuasive communication help build lasting client relationships and close deals. These skills ensure representatives can effectively educate medical professionals, meet sales targets, and contribute to patient care through proper device use.

What are some common challenges faced by Microaire surgical device representatives in the field, and how can they be addressed?

Microaire surgical device representatives often face challenges such as staying up-to-date with rapidly evolving product lines, managing complex schedules to support surgeons in the operating room, and building strong relationships with hospital staff. Addressing these challenges requires proactive learning through regular product training, excellent time management, and strong communication skills. Successful representatives also collaborate closely with clinical teams to ensure seamless product integration and provide on-site troubleshooting during procedures, which enhances trust and product adoption.

What are Microaire jobs?

Microaire jobs refer to positions at MicroAire Surgical Instruments, a company specializing in the design, manufacture, and distribution of medical devices, particularly for orthopedic and plastic surgery. Job roles at Microaire can include engineering, quality assurance, manufacturing, sales, regulatory affairs, and customer service. Employees work to develop innovative surgical tools and support healthcare professionals worldwide. Working at Microaire typically involves collaboration, adherence to strict quality standards, and contributing to advancements in medical technology.

What is the difference between Microaire vs MicroSurgical Technician?

AspectMicroaireMicroSurgical Technician
CertificationsTypically requires surgical instrument knowledge, possibly certification in surgical technologyRequires surgical technology certification, specialized training in micro-surgical procedures
Work EnvironmentOperating rooms, surgical centers, medical device manufacturingHospitals, surgical clinics, research labs
Industry UsageMedical device manufacturing, surgical proceduresSupporting micro-surgical procedures, assisting surgeons

Microaire professionals focus on manufacturing and supporting micro-surgical devices, while MicroSurgical Technicians assist in actual surgical procedures involving micro-surgical techniques. Both roles require knowledge of surgical instruments and environments but differ in their primary responsibilities and settings.

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Microaire jobs near you
Infographic showing various Microaire job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

End User Support Specialist

MicroAire Surgical Instruments

Charlottesville, VA • On-site

Full-time

Posted yesterday

Job description

Job Summary:
MicroAire Surgical Instruments is a mid-sized medical device solutions company with a legacy of quality and innovation. They are seeking an experienced End User Support Specialist to lead the design and governance of their enterprise endpoint computing environment, focusing on user experience, security, and scalability.
Responsibilities:
• Design and manage standardized endpoint images, configurations, security baselines, and application packaging for laptops, desktops, and mobile devices
• Own endpoint lifecycle standards, including provisioning, deployment, upgrades, and retirement
• Continuously improve endpoint performance, reliability, security, and user experience
• Serve as the technical authority for endpoint engineering decisions and complex issue resolution
• Oversee service outcomes for end user devices across incident, request, and problem management, including Tier 1 internal customer support.
• Apply ITIL and SLA metrics to monitor service health and drive improvements
• Analyze service trends to identify root causes, automation opportunities, and systemic issues
• Lead continuous improvement initiatives to enhance reliability and support at scale
• Lead and contribute to enterprise‑wide endpoint and productivity platform projects, including: Device refreshes and OS upgrades, Microsoft 365 E5 rollouts, Email domain consolidation and migration efforts
• Partner with infrastructure, security, and application teams to align endpoint strategy with enterprise architecture
• Support M&A activity by designing scalable endpoint integration and migration approaches
• Drive implementation and enhancement of service desk tools and processes
• Design and deploy automation and AI‑enabled solutions to reduce manual effort and improve time to resolution
• Evaluate emerging technologies that improve self‑service, efficiency, and long‑term support scalability
• Establish and maintain technical documentation, standards, and design artifacts
• Act as an escalation point for complex issues, providing leadership rather than routine troubleshooting
• Collaborate with vendors, offshore partners, and internal IT teams to ensure consistent execution
Qualifications:
Required:
• Associate or bachelor’s degree in computer science, Information Systems, or a related field
• 5+ years of experience in endpoint engineering, systems administration, or advanced end user services
• Proven experience managing modern, enterprise endpoint environments
• Endpoint management tools (Microsoft Intune, Autopilot)
• Windows OS deployment in hybrid Active Directory / Entra ID environments
• Microsoft 365 administration and endpoint integration
• ITIL‑aligned service management platforms
• Core networking concepts (DNS, DHCP, IP addressing, Wi‑Fi)
• Endpoint security, compliance, and configuration management
• Automation and AI‑enabled service solutions
• Strong communication skills with both technical and non‑technical audiences
• Ability to exercise independent judgment on matters of technical and operational significance
• Data‑driven mindset with a focus on service quality and continuous improvement
• High level of accountability for system reliability and end user experience
Company:
For over four decades, MicroAire has been at the forefront of empowering surgeons to provide unparalleled patient experiences. Founded in 1974, the company is headquartered in Charlottesville, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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