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Miami Heat Arena Jobs (NOW HIRING)

The HEAT Group

Arena Tour Guide

Miami, FL · On-site

Provide guests with historical facts, fun anecdotes, and current information about the arena, the Miami HEAT, and upcoming events. * Ensure a memorable and enjoyable experience for all tour ...

The HEAT Group

Maintenance

Miami, FL · On-site

Discounted Employee Meals * 30% discount at Miami HEAT Retail Store * Eligible for monthly Elevate All-Star Recognition Program * Arena Talent Experience & Department Incentives * End of Season ...

The HEAT Group

Event Technician

Miami, FL · On-site

The Miami HEAT's Broadcast Services team is looking to hire qualified event technicians! Become a ... Manage and troubleshoot all arena production equipment and installations, demonstrating ...

The HEAT Group

Lighting Director

Miami, FL · On-site

The Miami HEAT Broadcast Services team is seeking a Lighting Director! This position reports to the ... The Lighting Director oversees the Arena's Special Effect Lighting System and all Facility ...

The HEAT Group

Retail Associate, Dolphin Mall

Miami, FL · On-site

$14.50 - $16.75/hr

Discounted Employee Meals * 30% discount at Miami HEAT Retail Store * Eligible for monthly MVP Recognition Program * Eligible for monthly Elevate All-Star Recognition Program * Arena Talent ...

AtWork Group

Administrative Assistant

Miami, FL

$17.25 - $23.25/hr

Discover the culinary delights of Little Havana, catch a performance at the Adrienne Arsht Center, or cheer on the Miami Heat at the American Airlines Arena. With world-class parks like Amelia ...

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How much do miami heat arena jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for miami heat arena in the United States is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Miami Heat Arena vs Miami Heat Event Staff?

AspectMiami Heat ArenaMiami Heat Event Staff
Primary RoleVenue management, operations, and facility oversightEvent setup, guest assistance, and event-specific support
Required CredentialsFacility management experience, safety certificationsCustomer service skills, event-specific training
Work EnvironmentIndoor sports and entertainment arenaEvent venues, stadiums, or arenas during events
Employer UsageMiami Heat organization, arena managementEvent staffing agencies, Miami Heat event teams

Miami Heat Arena staff focus on managing the venue's operations and facilities, ensuring smooth event execution. In contrast, Miami Heat Event Staff primarily assist during events, providing guest services and event support. Both roles require customer service skills, but the arena staff often have more responsibilities related to venue management, while event staff focus on guest experience during specific events.

What are the key skills and qualifications needed to thrive as an Arena Operations Manager, and why are they important?

To thrive as an Arena Operations Manager, you need expertise in facility management, event coordination, and safety protocols, typically supported by a degree in business, hospitality, or facility management. Familiarity with venue management software, scheduling systems, and OSHA regulations is important. Strong leadership, problem-solving, and communication skills help you manage staff and resolve operational challenges effectively. These skills ensure smooth event execution, guest safety, and an exceptional experience for all arena visitors.

What are the typical responsibilities for event staff working at the Miami Heat Arena on game days?

Event staff at the Miami Heat Arena are responsible for a variety of tasks to ensure a safe and enjoyable experience for all guests. This includes directing patrons to their seats, providing information about amenities, assisting with crowd control, and responding to guest inquiries or issues. Team members often work collaboratively with security, concessions, and maintenance staff to address any incidents quickly and maintain a welcoming environment. Flexibility and strong communication skills are important, as shifts can vary depending on the event schedule.

What is the Miami Heat Arena and what events are held there?

The Miami Heat Arena, officially known as the Kaseya Center, is a multi-purpose arena located in downtown Miami, Florida. It is best known as the home of the NBA's Miami Heat basketball team. In addition to basketball games, the arena hosts a variety of events including concerts, family shows, and other major sporting events. Its central location makes it a popular venue for both local and international performers and events.
Infographic showing various Miami Heat Arena job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 9% Part Time, 3% Contract, and 3% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $47,808 per year, or $23 per hour.

Arena Tour Guide

The HEAT Group

Miami, FL • On-site

Part-time

Posted 8 days ago

Job description

Do you want to work for a Championship organization? We have the job for you! The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a passion for sports, entertainment, and Miami culture who enjoys interacting with diverse groups of visitors. As a part-time Arena Tour Guide, you will lead engaging, informative tours of Kaseya Center, sharing behind-the-scenes insights and showcasing all that the venue has to offer.
Essential Duties & Responsibilities:
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
  • Lead tours of Kaseya Center, highlighting key areas such as the court, locker rooms, premium seating, and event spaces.
  • Provide guests with historical facts, fun anecdotes, and current information about the arena, the Miami HEAT, and upcoming events.
  • Ensure a memorable and enjoyable experience for all tour participants, accommodating special requests and answering questions as needed.
  • Maintain a detailed knowledge of the arena's operations, services, events, and Miami HEAT team history.
  • Ensure the safety and comfort of tour participants throughout the tour.
  • Collaborate with team members and other arena staff to provide seamless guest service.

Desired Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree in hospitality, communication, tourism, or a related field, or equivalent work experience. Strong customer service skills and the ability to handle questions with integrity. Flexibility with scheduling; must be available for varied shifts, including weekends, evenings, and holidays. Knowledge of Kaseya Center, Miami sports, or the entertainment industry is a plus
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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