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Mhs Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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How much do mhs customer service representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for mhs customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MHS Customer Service Representative, and why are they important?

To thrive as an MHS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are crucial soft skills that help build rapport with clients and resolve issues efficiently. These skills ensure positive customer experiences, effective problem resolution, and ongoing client satisfaction within a service-driven environment.

What are MHS Customer Service Representatives?

MHS Customer Service Representatives are professionals who assist members of Managed Health Services (MHS), a health plan provider, by answering questions, resolving issues, and providing information about benefits, claims, and services. They serve as the main point of contact between members and the health plan, ensuring a positive customer experience. Their responsibilities often include responding to inquiries via phone, email, or chat, processing requests, and helping members navigate their healthcare options.

What is the difference between Mhs Customer Service Representative vs Medical Customer Service Representative?

AspectMhs Customer Service RepresentativeMedical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; medical office certifications often preferred
Work EnvironmentHealthcare facilities, insurance companies, hospitalsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Common Search/ComparisonCustomer service roles in healthcareCustomer service in medical settings

The Mhs Customer Service Representative and Medical Customer Service Representative roles both serve in healthcare environments, handling patient or client inquiries. The main differences lie in their specific work settings and certifications. Mhs representatives often work with insurance or healthcare providers, while Medical Customer Service Representatives typically work directly in medical offices or clinics. Both roles require strong communication skills and healthcare knowledge, but the focus and employer types vary slightly.

What are some common challenges faced by MHS Customer Service Representatives and how can they be managed?

MHS Customer Service Representatives often encounter challenges such as handling high call volumes, assisting members with complex healthcare benefits questions, and navigating sensitive situations involving patient privacy. Proactively managing these challenges involves strong communication skills, a thorough understanding of Medicaid Health Services (MHS) policies, and effective use of internal resources and support teams. Regular training and collaboration with supervisors and team members can also help representatives stay updated on procedures and provide accurate, empathetic assistance to members.
Infographic showing various Mhs Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Sign In / Register - Job Candidate Account

Edison, NJ

$16.25 - $22/hr

Full-time

Posted 7 hours ago

Job description

Position Summary

The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders, resolving issues, and maintaining positive relationships with healthcare providers, pharmacies, hospitals, and other clients. The CSR collaborates closely with sales, logistics, warehouse, and finance teams to ensure timely and accurate order fulfillment, while upholding all regulatory and compliance requirements.

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