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Mgm Grand Hotel Jobs (NOW HIRING)

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Mgm Grand Hotel information

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$40.5K

$87.3K

$166K

How much do mgm grand hotel jobs pay per year?

As of Sep 1, 2026, the average yearly pay for mgm grand hotel in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the MGM Grand Hotel?

The MGM Grand Hotel is a renowned hotel and casino located on the Las Vegas Strip in Paradise, Nevada. It is one of the largest hotels in the world, offering thousands of guest rooms and suites, a variety of dining options, entertainment venues, pools, and a large casino floor. The MGM Grand is known for its vibrant nightlife, celebrity chef restaurants, and hosting major entertainment events, including concerts, boxing matches, and shows. It is a popular destination for both leisure and business travelers seeking the excitement and amenities of Las Vegas.

What are the key skills and qualifications needed to thrive as a hotel manager at the MGM Grand Hotel, and why are they important?

To thrive as a Hotel Manager at a major property like MGM Grand, you need a solid background in hospitality management, business administration, or a related field, often supported by relevant degrees or certifications. Familiarity with property management systems (PMS), reservation software, and financial reporting tools is typically required. Exceptional leadership, customer service orientation, and problem-solving abilities help you effectively lead teams and ensure guest satisfaction. These skills and qualities are crucial for maintaining operational excellence, guest loyalty, and profitability in a highly competitive hospitality environment.

What are some common challenges faced by front desk agents at the MGM Grand Hotel, and how are they typically addressed?

Front desk agents at the MGM Grand Hotel often manage high guest volumes, especially during peak seasons or events, which can create pressure to juggle multiple requests efficiently. They are expected to maintain exceptional customer service while handling check-ins, check-outs, guest inquiries, and occasional complaints. The hotel supports agents with thorough training, access to experienced supervisors, and collaborative teamwork to resolve issues quickly. Agents can rely on internal communication tools and established procedures to ensure guests have a smooth, positive experience, even in busy periods.

What is the difference between Mgm Grand Hotel vs Hotel Front Desk Agent?

AspectMgm Grand HotelHotel Front Desk Agent
CredentialsHigh school diploma; hospitality certificationsHigh school diploma; customer service skills
Work EnvironmentLuxury hotel, fast-paced, customer-focusedFront desk, guest interactions, administrative tasks
Industry UsageHospitality, hotel managementHospitality, customer service

The Mgm Grand Hotel employs a variety of roles, including Hotel Front Desk Agents who handle guest check-ins, reservations, and inquiries. While both roles require customer service skills, the Mgm Grand Hotel is a luxury property with a fast-paced environment, whereas Hotel Front Desk Agents work across many hotel types. Understanding these differences helps clarify career paths and job expectations within the hospitality industry.

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Infographic showing various Mgm Grand Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

Hotel Operations Manager - Skylofts at MGM Grand

MGM Resorts International

Las Vegas, NV • On-site

Full-time

Posted 26 days ago


MGM Resorts rating

7.3

Company rating: 7.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

8th of 52 rated entertainment


Job description

Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
At MGM Grand, luxury meets personalized service, and as a Hotel Operations Manager, you'll help lead the team that creates exceptional guest experiences from arrival to departure. In this role, you'll partner with hotel leadership to guide and support the Front Desk team while driving operational excellence in one of the most sophisticated destinations on the Las Vegas Strip.
From leading daily operations and coaching teams to enhancing service standards and achieving operational goals, you'll play a key role in shaping the guest experience and creating a welcoming, seamless environment for every visitor. This is an exciting opportunity for a hospitality leader who thrives in a fast-paced luxury setting and enjoys motivating teams, solving challenges, and delivering memorable moments.
If you are passionate about guest service, team development, and creating elevated experiences, we invite you to bring your leadership and energy to the Skyloftswhere you will create WOW memories that guests will carry with them far beyond their stay with us!
THE DAY-TO-DAY:
  • Work closely with the Senior Hotel Operations Manager to implement strategic initiatives for hotel operations provided by the Hotel Strategy CoE
  • Assist in leading front desk operations through implementation of policies, procedures, training programs, manuals, directives, work schedules, rules, and regulations
  • Provide leadership and direction to maintain and improve the guest experience within front desk operations in alignment with company service standards
  • Support employee engagement for the front desk operations team through coaching, training, recognition, and development
  • Participate in interviewing, candidate selection, training, supervision, coaching, and counseling of front desk operations staff to support efficient department operations

THE IDEAL CANDIDATE:
  • Must be 21 years of age or older
  • Two (2) years of prior relevant experience in the direction and management of employees in a similar hotel environment preferred
  • Previous experience managing employees under a collective bargaining agreement and AAA or Forbes knowledge preferred
  • Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development opportunities through employee programs and network groups
  • Free meals in our MGM Grand employee dining room
  • Free parking on and off-shift at all MGM Resorts properties
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962