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Metropcs Customer Service Reps Jobs (NOW HIRING)

Lower Huron Chemical & Supply

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Customer Service Reps

Wayne, MI · On-site

$18 - $20/hr

Customer Service Representative Job Summary: We are seeking a friendly, reliable Customer Service Representative to handle incoming phone calls and assist customers with their questions, concerns ...

Lower Huron Chemical & Supply

Be Seen First

Customer Service Reps

Wayne, MI · On-site

$18 - $20/hr

Customer Service Representative Job Summary: We are seeking a friendly, reliable Customer Service Representative to handle incoming phone calls and assist customers with their questions, concerns ...

Cavco

Customer Service Reps

Nappanee, IN

$14.25 - $19.50/hr

Customer Service Reps Job Category: Customer Service Requisition Number: CUSTO004543 Posted: April 14, 2026 Full-Time On-site Cavco Nappanee 2181 E Market St Nappanee, IN 46550, USA Description and ...

GMRG ACQ LLC 1

Customer Service Representatives

Pratt, KS

$13.25 - $18/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

GMRG ACQ LLC 1

Customer Service Representatives

Ulysses, KS · On-site

$14.25 - $19.50/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

GMRG ACQ LLC 1

Customer Service Representatives

Missoula, MT

$14.75 - $20.25/hr

Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future We have immediate opportunities for Customer Service Representatives.Flexible day, evening and ...

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Metropcs Customer Service Reps information

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How much do metropcs customer service reps jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for metropcs customer service reps in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by MetroPCS Customer Service Representatives, and how can they be managed effectively?

MetroPCS Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex billing issues, and managing difficult customer interactions. To manage these effectively, reps are encouraged to stay up-to-date on product knowledge, use active listening skills, and follow established troubleshooting protocols. Support from team leads and regular training sessions help staff navigate challenging situations and maintain a positive service experience for customers. Building resilience and strong communication skills are key to long-term success in this role.

What are MetroPCS Customer Service Reps?

MetroPCS Customer Service Representatives are professionals who assist MetroPCS customers with their account needs, billing questions, technical issues, and service inquiries. They work either in call centers, retail locations, or remotely to provide support via phone, chat, or in person. Their main goal is to ensure customer satisfaction by resolving problems, answering questions, and helping with purchases or plan changes. Good communication and problem-solving skills are essential in this role.

What is the difference between Metropcs Customer Service Reps vs T-Mobile Customer Service Representatives?

AspectMetropcs Customer Service RepsT-Mobile Customer Service Representatives
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail stores, call centers, in-person supportCall centers, retail stores, remote options
Employer & IndustryMetropcs, wireless telecommunicationsT-Mobile, wireless telecommunications
Common Search IntentComparison with T-Mobile customer service rolesComparison with Metropcs customer service roles

Both Metropcs Customer Service Reps and T-Mobile Customer Service Representatives handle customer inquiries, troubleshoot issues, and promote services within the wireless telecom industry. The main differences lie in their employer branding and specific store or call center environments. Generally, roles are similar in credentials and responsibilities, making them comparable options for those seeking careers in wireless customer support.

What are the key skills and qualifications needed to thrive as a Metropcs Customer Service Representative, and why are they important?

To thrive as a Metropcs Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic billing platforms is commonly required. Patience, active listening, and a positive attitude help you stand out when assisting a diverse customer base. These skills are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining brand loyalty in a fast-paced environment.
Infographic showing various Metropcs Customer Service Reps job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 6% Temporary, and 4% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Reps

Lower Huron Chemical & Supply

Wayne, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

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Job description

Job Title: Customer Service Representative

Job Summary:
We are seeking a friendly, reliable Customer Service Representative to handle incoming phone calls and assist customers with their questions, concerns, and service needs. The ideal candidate is a good communicator, patient, and committed to providing a positive customer experience.

Key Responsibilities:

  • Answer incoming phone calls in a professional and courteous manner

  • Assist customers with questions about products, services, or accounts

  • Resolve customer issues or complaints efficiently and calmly

  • Provide accurate information and follow company procedures

  • Document customer interactions and update records as needed

  • Escalate complex issues to the appropriate team when necessary

Qualifications:

  • Strong verbal communication and listening skills

  • Ability to remain calm and helpful under pressure

  • Basic computer skills and ability to navigate systems

  • Reliable, friendly, and punctual

Work Environment:

  • Office environment

  • Regular interaction with customers via phone

Schedule:

  • Full-time

What We Offer:

  • Training and ongoing support

  • Competitive pay (based on experience)

This role is ideal for someone who enjoys helping others and can create a positive experience for every customer interaction.

Company Description

Family owned distributor of cleaning supplies and equipment throughout since 1978.