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Metro Transit Security Jobs (NOW HIRING)

Bi-State Development

Diesel Mechanic

Saint Louis, MO · On-site

$33.20 - $34.94/hr

Our fleet of more than 600 Metro Transit trains, buses and vans are operated, maintained, and protected by bus/van operators, security personnel, customer service, mechanics, and engineers--a team ...

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How much do metro transit security jobs pay per hour?

As of May 29, 2026, the average hourly pay for metro transit security in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Metro Transit Security officer, and why are they important?

To thrive as a Metro Transit Security officer, you need a background in law enforcement or security, strong observation skills, and typically a high school diploma or equivalent. Familiarity with surveillance systems, incident reporting software, and sometimes certification in first aid or CPR is important. Excellent communication, conflict resolution, and situational awareness are vital soft skills for engaging with the public and managing emergencies. These skills are essential to ensure passenger safety, enforce regulations, and respond effectively to incidents in transit environments.

What are the common challenges faced by Metro Transit Security officers during their shifts?

Metro Transit Security officers often encounter challenges such as managing large crowds during peak travel times, de-escalating conflicts between passengers, and ensuring the safety of both riders and staff in a fast-paced environment. Officers must remain alert to potential security threats while maintaining a visible and approachable presence. Adaptability, strong communication skills, and the ability to handle stressful situations calmly are essential for success in this role.

What are Metro Transit Security officers?

Metro Transit Security officers are professionals responsible for ensuring the safety and security of passengers, employees, and property within a metropolitan transit system. Their duties include patrolling stations, trains, and buses, responding to incidents, enforcing transit rules, and assisting law enforcement when necessary. They play a key role in maintaining order, preventing crime, and providing customer service to the public. Metro Transit Security officers are usually trained in conflict resolution, emergency response, and public safety protocols. Their presence helps create a safe and welcoming environment for all transit users.

What is the difference between Metro Transit Security vs Transit Police Officer?

AspectMetro Transit SecurityTransit Police Officer
CredentialsSecurity certification, sometimes law enforcement trainingPeace officer certification, law enforcement training
Work EnvironmentTransit stations, buses, trains, security checkpointsOn patrol, responding to incidents, enforcing laws
Employer & IndustryTransit agencies, private security firmsMunicipal or regional police departments

Metro Transit Security personnel focus on safety and security within transit facilities and vehicles, often with security certifications. Transit Police Officers have law enforcement authority, handle criminal incidents, and enforce laws. While both roles work in transit environments, Transit Police Officers have broader authority and law enforcement responsibilities.

More about Metro Transit Security jobs
What cities are hiring for Metro Transit Security jobs? Cities with the most Metro Transit Security job openings:
What states have the most Metro Transit Security jobs? States with the most job openings for Metro Transit Security jobs include:
What job categories do people searching Metro Transit Security jobs look for? The top searched job categories for Metro Transit Security jobs are:
Metro Transit Security jobs near you
Infographic showing various Metro Transit Security job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Metro Transit Mobile Responder, Float

Canopy Roots

Saint Paul, MN • On-site

$26.85 - $31.65/hr

Per diem

Posted 24 days ago

Job description

Metro Transit Mobile Responder, Float
at Canopy Roots
About the MetroTransit Rider Social Services Mobile Response Program
Canopy Roots is partnering with the Metropolitan Council to operate a Transit Rider Social Services (TRSS) Mobile Response Program to support riders across Metro Transit's light rail and bus systems. This initiative deploys unarmed, trauma-informed teams to engage riders experiencing behavioral health crises, homelessness, or unmet social service needs. The program's goals include improving safety and rider experience on transit, providing compassionate de-escalation and stabilization, and ensuring riders are connected to the resources they need through intensive referrals and behavioral health support. This role is called upon to cover shifts as needed.
Job Details
  • Start date: As soon as possible
  • Location: Twin Cities Metro Area (primarily community- and field-based in Saint Paul on Metro Transit buses, light rail, and facilities)
  • Hourly pay range: $26.85 - $31.65 per hour. Starting salary will depend on your skills and demonstrated readiness for the role.
  • Hours/Day: Responder shifts are 6 PM- 2 AM; This role is called upon to cover shifts as needed.
    • Must work at least two shifts or shadow two shifts with a responder team each calendar month.
    • Must attend at least one group supervision and one training session of their choice each calendar month.
  • Job Type: Variable, Non-Exempt, Hourly
Essential Job Functions
  • Provide on-site, in-the-moment support to riders on buses, trains, and transit facilities, using trauma-informed de-escalation techniques
  • Respond to dispatched calls from Metro Transit's Transit Control Center, ensuring timely engagement and effective service delivery
  • Engage riders with compassion, assess needs, and distribute basic supplies (e.g., water, snacks, hygiene kits) as an entry point to deeper conversation and trust-building
  • Conduct needs assessments and make warm referrals to Canopy Roots' Support Team Advocates or external partners for housing, shelter, behavioral health, or substance use services
  • When necessary, accompany riders to shelters, clinics, or intake appointments to reduce barriers to access
  • Document all outreach interactions, referrals, and interventions in accordance with Canopy and Council reporting standards, and organizational policy
  • Participate in weekly clinical supervision meetings, case debriefs, and ongoing training sessions to build skills and ensure fidelity to program protocols
  • Collaborate with supervisors, clinicians, and support staff to continuously improve service delivery and outcomes
  • Educate riders and community stakeholders about available resources and the role of Canopy Roots in supporting safe and supportive transit environments
Requirements
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply, regardless of whether they meet each requirement to the fullest extent.
  • Bachelor's degree in social work, psychology, public health, or related field and at least one year of experience working with vulnerable populations; OR Associate's degree and two years of relevant experience; OR certification as a Peer Support Specialist, Psychiatric Technician, or equivalent, with at least one year of experience.
  • Responders must meet Minnesota state requirements for mental health professionals under OR behavioral health practitioners under MN Statutes section
  • Demonstrated ability to engage effectively with people experiencing homelessness, behavioral health crises, and/or substance use.
  • Training or lived experience in trauma-informed care, harm reduction, and crisis de-escalation.
  • Strong communication skills and ability to work collaboratively in fast-paced, high-visibility public settings.
  • Comfortable working on buses, trains, and at busy transit facilities.
  • Valid driver's license with clean driving record, and ability to operate a company van to transport clients and conduct community outreach.

Attendance Requirements
  • Must work at least two shifts or shadow two shifts with a responder team each calendar month.
  • Must attend at least one group supervision and one training session of their choice each calendar month.
  • May be asked to attend special training sessions or review new policy rollouts.
  • May work on any team, and across any shift (Monday-Sunday)
Preferred Qualifications
  • Bilingual or multilingual skills (e.g., Spanish, Somali, Hmong, Oromo).
  • Experience working in mobile crisis, street outreach, or transportation-based service delivery.
Physical Requirements
  • Ability to ride buses and trains for extended periods, moving between vehicles and transit facilities during shifts.
  • Ability to stand or walk for long periods, occasionally lift up to 50 lbs, and respond quickly to urgent or unpredictable situations.
  • Comfortable working in a variety of weather conditions in outdoor and transit-based environments.
  • Stand for at least 30 minutes at a time
  • Walk for at least 15 minutes at a time
  • Run for at least 10 seconds
  • Climb stairs independently
  • Reach forward and overhead
  • Squat or kneel
  • Twist and bend from the trunk
  • Use a keyboard
  • Engage in repetitive motion

About Canopy Roots
Canopy Roots is an innovative mental health organization offering culturally affirming, unarmed response services to people in crisis via 911. We promote safety for people in crisis by providing emotional de-escalation strategies, crisis intervention support, and connection to appropriate resources. Responders are members of the communities they serve, reflecting the wide range of cultural and racial identities and experiences of the people who need our services the most. Canopy Roots is based in Minneapolis, MN.
Benefits
We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes:
  • Optional Voluntary Benefits
  • Employee Assistance Program (EAP)

Workplace Culture
Canopy Roots is a values-based, inclusive workplace that strives to create a space where our employees' unique talents, learning styles and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, professional development, and reflection and processing space in weekly staff meetings.
Our Hiring Process
Our People Operations team is committed to a person-first-centered approach to our hiring process. Candidates can view currently open positions and apply online via . For all positions, our hiring process includes a virtual screening interview, an in-person panel interview, and reference checks and background checks for final candidates. Offers are contingent on a BCA and FBI background check that includes fingerprinting.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the People Operations team at careers@canopyroots.com. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.

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