"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Business Process Analyst
Location: Rosemead, CA (Remote with occasional travel to office)
Duration: 18 Months
Pay rate: $40- $44/hr. on W2
Education Requirement: Bachelors Degree
Day-to-Day Responsibilities/Workload: Design, draft, and maintain the following documentation:
- Process Maps
- Business Process Procedures
- Standard Operating Procedures (SOPs)
- Job Aids
- Performance Support Notebooks
- Manual updates (e.g., Rubber Glove, Grounding, Rigging, Transmission Grounding Manuals)
- Videos
Ensure all documentation is:
Field/business-ready, practical, and accessible for personnel
Consistent with current standards, policies, and safety requirements
Structured according to approved WMI governance and SOP procedures Schedule and facilitate working sessions with:
Subject Matter Experts (SMEs)
Reviewers
Advisors
Gather technical input, operational insights, and field practices, capturing consensus and translating decisions into clear documentation.
Conduct research and analysis to:
- Locate and integrate policy, materials, presentations, vendor information, and SME input into standardized work method documentation templates
- Validate the accuracy and completeness of deliverables before seeking approval
Collaborate closely with:
- WMI JEM Advisors and Project Leads
- Stakeholders and SMEs
- Continuous Improvement Project Managers
- Provide status updates and support project timelines. Uphold governance, review, and approval workflows as outlined in WMI procedures.
- Perform on-site visits and job walks as necessary to understand actual work practices. Conduct basic image editing to enhance documentation and coordinate with media vendors to script and develop media content. Maintain existing documentation in response to:
- New or updated processes/procedures
- Changes in standards Pilot projects
- Corrective actions Safety workstreams (including new tools, equipment, or work method processes)
Required Skills/Attributes:
- Proven experience producing technical, procedural and or process documentation.
- Ability to translate complex technical input into plain, field usable language.
- Strong facilitation skills for SME working sessions.
- Experience working in: Utilities, energy, construction, manufacturing, or industrial environments (strongly preferred). Strong organizational, writing, and version control discipline. Comfort working collaboratively across organizational units. Experience with Microsoft Word, Excel, PowerPoint, Photo Editing Software, SharePoint, OneDrive, Acrobat, Outlook, TEAMs, Visio, and Co-Pilot.
- 5-8+ years of technical writing experience or 3-5+ years of technical writing experience plus strong utility / industrial / field operations exposure.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.