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Meter Service Representative Jobs in Boston, MA (NOW HIRING)

... class service across the biopharmaceutical and clinical markets. Job Summary: This position ... The provided salary range for this role represents the expected base salary or hourly rate for this ...

... class service across the biopharmaceutical and clinical markets. Job Summary: This position ... The provided salary range for this role represents the expected base salary or hourly rate for this ...

... meter data, billing records, and related system information. The Water Systems Analyst works collaboratively with billing staff, customer service representatives, field personnel, and other ...

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Meter Service Representative information

See Boston, MA salary details

$12

$21

$36

How much do meter service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for meter service representative in Boston, MA is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Meter Service Representative vs Meter Reader?

AspectMeter Service RepresentativeMeter Reader
CredentialsHigh school diploma; training on meter systemsHigh school diploma; training on meter reading procedures
Work EnvironmentFieldwork involving meter installation, maintenance, and troubleshootingFieldwork primarily focused on reading meters at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, and electric providers
Job FocusMaintaining and servicing meters, resolving issuesReading meters to record consumption data

While both roles involve working with utility meters, Meter Service Representatives focus on installation, maintenance, and troubleshooting, whereas Meter Readers primarily record consumption data by reading meters. Both positions require fieldwork and are essential for utility operations, but their daily tasks and responsibilities differ.

What is a meter service representative?

Meter Service Representatives are utility workers responsible for installing, inspecting, reading, and maintaining utility meters, such as those for electricity, gas, or water. They visit homes or businesses to ensure meters are functioning correctly, record usage data, detect tampering, and sometimes handle minor repairs or replacements. Their work ensures accurate billing and helps maintain the safety and efficiency of utility services. Meter Service Representatives also interact with customers to answer questions about their meters and may respond to service requests or emergencies.

What are some common challenges faced by meter service representatives in the field?

Meter Service Representatives often encounter challenges such as working outdoors in varying weather conditions, dealing with difficult-to-access meters, and managing interactions with customers who may have questions or concerns about their service. Additionally, they must ensure accuracy and attention to detail when recording meter readings or performing maintenance, as errors can impact billing or service delivery. Effective time management and strong communication skills help representatives navigate these challenges and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a meter service representative?

To thrive as a Meter Service Representative, you need a solid understanding of utility meter operations, basic electrical or mechanical knowledge, and often a high school diploma or equivalent. Familiarity with handheld data collection devices, meter reading software, and sometimes a valid driver’s license are typically required. Attention to detail, strong customer service skills, and the ability to work independently are standout soft skills for this role. These competencies ensure accurate meter readings, effective customer interactions, and reliable utility service operations.
Infographic showing various Meter Service Representative job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,624 per year, or $21.5 per hour.

Quality Control Analyst- GAS Operations

Eversource Energy

Marshfield, MA • On-site

$24.75 - $33.25/hr

Full-time

Re-posted 8 days ago


Eversource Energy rating

8.8

Company rating: 8.8 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility


Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role and Scope of Position:
Supports the implementation, of the Eversource Quality Control (QC) program as it relates to any of the following construction, maintenance, meter service, leak survey, corrosion, damage prevention, LNG and I&R activities at Eversource Gas. Ensures that work and activities are performed in accordance with all federal, state, and company construction standards and procedures and all safety rules and standards established by the Company and required by law. The QC Specialist has the authority to direct and stop, if necessary, work to ensure compliance with all requirements. This position is an authorized company representative when on job sites and has the authority to make decisions, within their area of responsibility, on behalf of the Company.

Essential Functions:

  • Ensures safe work practices are being employed in accordance with the Company's Health and Safety Handbook and Contractor Safety Manual.
  • Ensures all work activities are being performed in accordance with Gas Distribution construction standards and operating procedures. Verifies that the work is being performed by qualified personnel.
  • Verifies that work packages are in order with appropriate work procedures as required, mark out ticket, and mapping information.
  • Monitors resources associated with the Company's re-dig program.
  • Supports the on-boarding of contractor crews and verifies that all aspects of the Company's Operator Qualification Plan are being followed.
  • Identifies non-compliant conditions and situations, makes recommendations for corrective action.
  • Responsible for accurate documentation of inspection results.
  • Responsible for the Company's gas quality control programs.
  • Performs activities that will contribute to the annual gas inspection plan including random inspections and re-dig program activities.
  • Will be assigned an ERP role and will support Gas or Electric during any ERP or Work Continuation event as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills:

  • Requires knowledge of gas construction and maintenance standards, work practices and procedures, and safety requirements
  • Requires knowledge assessments and audits
  • Requires knowledge and use of gas business information and office automation
  • Requires strong technical writing and oral communication skills
  • Must be familiar with MS Office suite and could adapt to other PC based software tools

Education:

  • Bachelor's degree in Engineering, Business, related discipline or equivalent experience

Experience:

  • Three (3) to five (5) years of experience in gas distribution, utility or technical experience preferred

Licenses & Certifications:

  • Will be expected to become Eversource Operator Qualified

Working Conditions:

  • This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.
  • Work is performed both in an office environment and does require time in the field to conduct audits, training and to resolve complex problems.
  • The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally exposed to explosive gas, high-noise levels, and traffic and construction site hazards.
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

  • Work includes analyzing, planning, organizing, evaluating and documenting.
  • This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Please submit a resume with your application.

#gasajd

#LI-ES3

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$95,600.00-$106,220.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.


EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor



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