Job Summary:
Metasys Technologies is seeking a skilled ServiceNow Senior Program / Project Manager to join their dynamic solutions team. The role involves managing the full lifecycle of ServiceNow implementation projects, developing detailed project plans, and leading project teams to ensure successful delivery and alignment with client objectives.
Responsibilities:
โข Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
โข Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
โข Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
โข Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
โข Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
โข Ensure that the project meets all quality standards and aligns with the clients business objectives and IT strategy.
โข Co-Leading Project Managers for Financials, Budgets, Resources
โข Co-Leading Governance for multiple projects
Qualifications:
Required:
โข Bachelors degree in IT, Business, or a related field.
โข A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
โข Strong knowledge of project management principles, methodologies, and tools.
โข Experience in managing end-to-end IT service management projects, including system migrations and integrations.
โข Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
โข Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.
โข Strategic Portfolio Management (SPM) expertise
โข Ability to lead SPM workshops, gather requirements, and create user stories
Preferred:
โข Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
โข Excellent analytical and problem-solving skills
โข Excellent verbal and written communication skills
โข Strong presentation development and Customer Presentation skills
โข Successful teamwork experience & demonstrated leadership abilities.
Company:
Metasys Technologies is a staffing company that provides recruitment assistance. Founded in 2000, the company is headquartered in Duluth, USA, with a team of 501-1000 employees. The company is currently Late Stage.