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Metasys Jobs in Rhode Island (NOW HIRING)

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Company Description At Metasys Technologies, we offer innovative staffing solutions and full life-cycle consultation to our clients and consultants. For nearly two decades, we have been building ...

Customer Service Representative

Warwick, RI

$16 - $21.75/hr

Company Description At Metasys Technologies, we offer innovative staffing solutions and full life-cycle consultation to our clients and consultants. For nearly two decades, we have been building ...

Metasys information

What does a typical day look like for someone working with Metasys systems?

A typical day for a Metasys specialist involves activities such as configuring or troubleshooting building automation controls, monitoring system performance, and responding to service requests from facility staff or clients. You may collaborate closely with HVAC technicians, facility managers, and IT professionals to ensure seamless integration and operation of building systems. Routine responsibilities can also include software updates, system documentation, and on-site equipment inspections. The role offers a dynamic work environment with both desk-based system management and hands-on fieldwork, providing opportunities for continuous learning and skill development.

What are the key skills and qualifications needed to thrive in the Metasys position, and why are they important?

To thrive as a Metasys Building Automation System Specialist, you need a solid understanding of HVAC systems, controls engineering, and networked building automation, often supported by degrees in engineering or technical certifications such as Niagara AX or Metasys factory training. Expertise with the Johnson Controls Metasys platform, BACnet protocols, and control system programming tools is typically required. Strong problem-solving, teamwork, and client communication skills help set top-performing specialists apart. These capabilities are crucial for effectively designing, implementing, and maintaining smart building solutions that optimize facility performance and occupant comfort.

What is a Metasys job?

A Metasys job typically involves working with the Metasys Building Automation System (BAS), developed by Johnson Controls. Professionals in this role manage and maintain building controls, HVAC systems, security, and energy management solutions. Responsibilities may include system installation, programming, troubleshooting, and optimization to ensure efficient building operations. Roles can vary from technicians and engineers to system administrators. Knowledge of HVAC, networking, and automation protocols is often required.

What are popular job titles related to Metasys jobs in Rhode Island? For Metasys jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Metasys jobs in Rhode Island look for? The top searched job categories for Metasys jobs in Rhode Island are:
Infographic showing various Metasys job openings in Rhode Island as of June 2026, with employment types broken down into 83% Full Time, 8% Part Time, 2% Temporary, and 7% Contract. Highlights an 97% In-person, and 3% Remote job distribution.
Customer Service Representative

Customer Service Representative

Meta

Warwick, RI • On-site

$16 - $21.75/hr

Contractor

Posted 29 days ago


Meta rating

7.5

Company rating: 7.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

122nd of 190 rated software companies


Job description

Company Description
At Metasys Technologies, we offer innovative staffing solutions and full life-cycle consultation to our clients and consultants.
For nearly two decades, we have been building relationships with some of the most successful Fortune 50 and Global 2000 companies along with many mid-market public and private companies, and are now a preferred supplier of contract, contract-to-hire, and direct hire consultants to them. With our unique staffing solutions, a commitment to diversity, and our expert leadership, we partner with you and achieve your goals.
Job Description
Job Description:
  • Processes transactions, prepares correspondence, and fulfils customer needs to ensure customer satisfaction.
  • Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision reporting to an immediate supervisor.
  • Call Center experience is preferred

Qualifications
Call Center experience, Customer Service experience
Additional Information
All your information will be kept confidential according to EEO guidelines.

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