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Meta Care Jobs (NOW HIRING)

Meta Care Inc

Healthcare Benefits & Care Navigator

Austin, TX · On-site

$21.75 - $28/hr

At Meta Care, we believe in delivering the right care, in the right place, at the right time. Through meaningful relationships and proactive support, our team helps members feel cared for, supported ...

Meta Care Inc

Nurse Care Manager

Harrisburg, PA · On-site

Meta Care delivers impactful, adaptable strategies that respond to the complexities of today's healthcare environment ensuring members receive the right care, in the right place, at the right time.

Meta Care Inc

Care Manager

Philadelphia, PA · On-site

Collaborate closely with Meta Care's support team including pharmacists, nutritionists, and social workers. * Collaborate with Client leadership to ensure strong communication and coordination of ...

Meta Care Inc

Care Manager

Kalamazoo, MI · On-site

Collaborate closely with Meta Care's support team including, pharmacists, nutritionists, and social workers. * Collaborate with Client leadership to ensure strong communication and coordination of ...

Meta Care Inc

ARNP or PA Cardiology

Tampa, FL · On-site

$95K - $110K/yr

Cristina Spiegel Director, Organizational Development & Talent Engagement Meta Care, Inc. 2928 West Bay Drive, Belleair Bluffs, FL 33770 📞 631-245-0532 🌐 www.metacareusa.com Powered by JazzHR ...

Channel Partners

Meta Lab Store Manager

Mclean, VA · On-site

$70K - $75K/yr

Meta Lab Retail is redefining how customers experience technology in high-traffic, premium shopping ... Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Channel Partners

Meta Lab Store Manager

Honolulu, HI

$85K - $90K/yr

Meta Lab Retail is redefining how customers experience technology in high-traffic, premium shopping ... Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Channel Partners

Meta Lab Store Manager

Mclean, VA · On-site

$75K/yr

At A Glance Meta Lab Retail is redefining how customers experience technology in high-traffic ... Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Channel Partners

Meta Lab Store Manager

Houston, TX

$75K/yr

At A Glance Meta Lab Retail is redefining how customers experience technology in high-traffic ... Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Channel Partners

Meta Lab Store Manager

Honolulu, HI

$90K/yr

At A Glance Meta Lab Retail is redefining how customers experience technology in high-traffic ... Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Channel Partners

Meta Lab Store Manager

Houston, TX · On-site

$70K - $75K/yr

Meta Lab Retail is redefining how customers experience technology in high-traffic, premium shopping ... Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

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How much do meta care jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for meta care in the United States is $71.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $182.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Meta Care Specialist, and why are they important?

To excel as a Meta Care Specialist (such as a customer support representative at Meta), you need strong problem-solving abilities, knowledge of social media platforms, and often a bachelor's degree in a related field. Familiarity with CRM systems, Meta's support tools, and relevant certifications like digital marketing or customer service are commonly required. Exceptional communication, patience, and empathy are crucial soft skills to effectively address user concerns and maintain professionalism. These competencies ensure prompt resolution of issues, enhance user satisfaction, and support the reputation of Meta's services.

What is Meta Care?

Meta Care refers to the customer support and service teams at Meta (formerly Facebook), who assist users with issues related to products like Facebook, Instagram, WhatsApp, and Oculus. These teams help users resolve account problems, manage privacy settings, troubleshoot technical issues, and understand platform policies. Meta Care professionals may work through various channels such as chat, email, and phone to provide help and ensure a positive user experience. They play a critical role in maintaining trust and satisfaction among Meta's global user base.

What is the difference between Meta Care vs Meta Customer Support Specialist?

AspectMeta CareMeta Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or on-site customer support for Meta productsRemote or on-site support for Meta users
Employer & Industry UsageMeta platforms and servicesMeta platforms and services
Common Search & ComparisonFocuses on overall customer care rolesMore specific to direct user support

Meta Care and Meta Customer Support Specialist roles both involve assisting users with Meta products. Meta Care typically refers to broader customer service functions, including troubleshooting and user assistance, while Meta Customer Support Specialists focus on direct user support and issue resolution. Both roles require similar credentials and work environments, but their scope and focus differ slightly, with Meta Care often encompassing a wider range of customer engagement activities.

How does a Meta Care Specialist typically collaborate with other teams to resolve user issues?

As a Meta Care Specialist, you will frequently collaborate with cross-functional teams such as engineering, product management, and trust & safety to resolve complex user issues. While you are the primary point of contact for users, many cases require you to escalate technical problems or policy questions to specialized teams. Effective communication and a clear understanding of internal processes are essential, as you'll often need to coordinate updates and resolutions across multiple departments to ensure a positive user experience.
What cities are hiring for Meta Care jobs? Cities with the most Meta Care job openings:

Healthcare Benefits & Care Navigator

Meta Care Inc

Austin, TX • On-site

$21.75 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Job Title:        Healthcare Benefits & Care Navigator
Location:       Catholic Diocese of Austin, TX
Job Type:       Full-time
Reports to:     Vice President of Care Management
Join a Mission Bigger Than Healthcare
Meta Care is seeking a compassionate, relationship-driven individual to serve as a trusted advocate and guide for health plan members of the Catholic Diocese of Austin.
This is more than a traditional healthcare role. We are looking for someone who is passionate about helping people navigate healthcare, understand their benefits, access needed resources, and improve their overall well-being.
At Meta Care, we believe in delivering the right care, in the right place, at the right time. Through meaningful relationships and proactive support, our team helps members feel cared for, supported, and never alone in navigating healthcare challenges.
This role is ideal for someone with experience in a busy healthcare environment who enjoys helping others, solving problems, and building trusted relationships.
About the Role
As a Healthcare Benefits & Care Navigator, you will serve as a consistent point of contact for members by helping them:
  • Understand and utilize healthcare benefits
  • Navigate provider networks and healthcare systems
  • Coordinate appointments and services
  • Access wellness and community resources
  • Receive support during health challenges and transitions of care
This is a relationship-centered role focused on advocacy, guidance, and support.
You will not do this alone. Meta Care provides a dedicated support team including pharmacists, nutritionists, social workers, and leadership who work collaboratively to support member needs.
Responsibilities
Member Support & Relationship Building
  • Build trusted relationships through outreach and ongoing communication
  • Serve as a primary point of contact for members
  • Provide guidance and support regarding healthcare and benefits questions
  • Educate members on wellness resources and preventive care opportunities
  • Identify barriers and connect members to available services and support
Care Coordination & Navigation
  • Assist members with scheduling medical and specialist appointments
  • Help members navigate provider networks and healthcare systems
  • Coordinate third-party services and resources when appropriate
  • Connect members with transportation, home support, and community resources
Advocacy & Follow-Up Support
  • Provide support following hospitalizations or significant health events
  • Help members access wellness tools and programs
  • Advocate for members as they work through healthcare challenges
Collaboration & Program Support
  • Work closely with Meta Care's interdisciplinary support team
  • Participate in team and client meetings
  • Support outreach and member engagement efforts
  • Maintain timely documentation and confidentiality
Who We're Looking For
We welcome candidates from many healthcare backgrounds including:
  • Medical offices
  • Care coordination
  • Patient advocacy
  • Provider offices
  • Referral coordination
  • Insurance verification
  • Prior authorizations
  • Population health
  • Benefits navigation
  • Practice management
Clinical backgrounds including Medical Assistant, CNA, LPN, RN, or related experience are welcomed but not required.
Ideal candidates possess:
  • Strong interpersonal and communication skills
  • Compassionate and service-oriented mindset
  • Ability to manage multiple priorities
  • Strong organizational skills and follow-through
  • Comfort working independently and collaboratively
  • Basic Microsoft Office proficiency
Compensation & Benefits
Competitive compensation based on experience and qualifications.
Full-time employees are eligible for:
  • Medical, dental, and vision insurance
  • Meta Care contribution of 90% toward individual medical premiums
  • Retirement plan
  • Seven paid holidays
  • Vacation and sick leave
Availability
Position available immediately.
If you are passionate about helping others and want to be part of a mission-driven organization focused on relationships and meaningful impact, we encourage you to apply.
Please send resume and cover letter to:
REC@metacareusa.com
Meta Care is proud to be an Equal Opportunity Employer and welcomes all qualified applicants.

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