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Messaging Customer Service Jobs in Georgia (NOW HIRING)

CLAYTON EYE CENTER

Customer Service Assistant

Morrow, GA · On-site

$16.50 - $22.50/hr

... text message, website or Solution Reach portal. Perform gap management of assigned provider ... person customer service experience Use best practices for EMR/PM and phone systems Working ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ... You will utilize various communication methods, including phone, email, and text messaging, to ...

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All JobsMessaging Customer Service JobsMessaging Customer Service Jobs in Georgia

Messaging Customer Service information

What is a messaging customer service representative?

Messaging Customer Service representatives are professionals who assist customers through digital communication channels such as chat, SMS, social media, or email, rather than over the phone or in person. Their primary responsibilities include answering questions, resolving issues, and providing information to customers in a prompt and friendly manner. They often handle multiple conversations at once and must possess strong written communication skills. This role is popular in companies that prioritize quick, convenient, and accessible support for their customers.

What are the key skills and qualifications needed to thrive as a messaging customer service representative?

To thrive as a Messaging Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and ticketing software is typically required. Excellent multitasking, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, leading to high satisfaction and loyalty.

What are the typical challenges faced by messaging customer service representatives, and how can they manage them effectively?

Messaging Customer Service representatives often encounter challenges such as handling high message volumes, managing multiple conversations simultaneously, and interpreting customer needs without verbal cues. To manage these effectively, it’s important to develop strong written communication skills, stay organized, and use available tools like canned responses and CRM systems. Regularly collaborating with teammates and supervisors can also help address complex issues quickly and ensure consistent service quality.

What cities in Georgia are hiring for Messaging Customer Service jobs?

Cities in Georgia with the most Messaging Customer Service job openings:

Infographic showing various Messaging Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative - Duluth

Duluth, GA • On-site

Get Fast Shirt Apparel
See more jobs at Get Fast Shirt Apparelexternal

$14.75 - $20/hr

Full-time

Medical, PTO

Re-posted 15 days ago

Job description

About Getfastshirt.com

Getfastshirt.com is a fast-growing leader in the custom apparel and commercial printing industry, proudly delivering high-quality, versatile solutions for businesses, teams, events, and individuals. With a commitment to speed, precision, and customer satisfaction, we specialize in a full range of printing services including embroidery, direct-to-film (DTF) printing, screen printing.  But we don’t stop at fabric. Our capabilities stretch across engraving, stickers, signage, and a wide array of commercial print solutions designed to elevate your image and message with precision and flair.

Whether looking to outfit team with branded uniforms, create eye-catching promotional items, or bring unique design to life on apparel or signage, Getfastshirt.com combines advanced technology with experienced craftsmanship to ensure every order meets the highest standards. From small runs to large commercial projects, we offer fast turnaround times, competitive pricing, and reliable service—making us your trusted partner in custom printing.

Full Job description

The Customer Service Representative is responsible for day-to-day operations at Getfastshirt.com in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products or service.

Responsibility for CSR Full Time

Communicate effectively with Getfastshirt.com customers via phone, email and chat to address inquiries and resolve issues

Provide excellent customer service by understanding client needs and offering appropriate solutions

Perform data entry tasks accurately to maintain up to date client records

Assist with sales inquiries and promote products or services as needed

Collaborate with team members to enhance overall client satisfaction

Maintain an organized office environment to ensure efficient operations.

Qualifications For CSR 

Proven experience in customer service or client services is preferred

Past apparel experience a plus

Strong communication skills

Proficient in typing and data entry with attention to details

Ability to analyze information and provide effective solutions

A Friendly demeanor with commitment to delivering high-quality service

Basic sales skills or experience is advantageous but not required

High school diploma or equivalent; further education is a plus

Benefits          

Health Insurance

Paid Vacation

Apply