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Message Jobs in Atlanta, GA (NOW HIRING)

Senior Systems Administrator - Messaging & Automation Location: Atlanta, GA 30308 Duration: 6 Months Client: Southern Company Position Summary We are seeking a highly skilled Senior Systems ...

About the Role You will define our messaging architecture, lead GTM strategy for new products and features, and build the enablement foundation that helps Fluxx win competitive deals and drive ...

About the Role You will define our messaging architecture, lead GTM strategy for new products and features, and build the enablement foundation that helps Fluxx win competitive deals and drive ...

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Message information

See Atlanta, GA salary details

$12

$21

$28

How much do message jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for message in Atlanta, GA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

How do messaging specialists typically collaborate with other teams to ensure effective communication strategies?

Messaging specialists often work closely with marketing, public relations, and product teams to craft and deliver consistent, impactful messages across various channels. Collaboration may involve regular meetings to align on campaign goals, reviewing messaging guidelines, and coordinating timing for announcements or updates. These professionals play a key role in ensuring that the organization's voice remains unified, requiring strong interpersonal skills and the ability to adapt messaging for different audiences. This collaborative environment helps messaging specialists gain a broad understanding of organizational objectives and can open up opportunities for career growth in communications or strategy roles.

What is the difference between Message vs Customer Service Representative?

AspectMessageCustomer Service Representative
Primary RoleCommunicates via messaging platforms, providing information and supportHandles customer inquiries through calls, emails, and in-person interactions
Work EnvironmentDigital, remote, or online platformsOffice, call centers, or retail settings
Required SkillsWritten communication, quick response, familiarity with messaging toolsVerbal communication, problem-solving, customer service skills
Common CertificationsNone specific, but customer service or communication courses helpfulCustomer service certifications often preferred

Message roles focus on digital communication through messaging platforms, emphasizing written skills and remote work. Customer Service Representatives handle a broader range of communication channels, including calls and in-person interactions, requiring strong verbal skills. Both roles serve customer needs but differ mainly in communication methods and work environments.

What are Message jobs?

Message jobs typically refer to roles involved in managing, creating, or distributing communications within an organization or to external audiences. These positions may include responsibilities like drafting emails, handling customer inquiries, or overseeing company messaging on various platforms. Individuals in such roles often need strong written and verbal communication skills to ensure messages are clear, accurate, and aligned with organizational goals.

What are the key skills and qualifications needed to thrive as a Messaging Specialist, and why are they important?

To thrive as a Messaging Specialist, you need expertise in communication protocols, messaging platforms, and troubleshooting, often supported by a degree in information technology or related certifications. Familiarity with tools like Microsoft Exchange, Outlook, Slack, or cloud-based messaging systems is typically required. Strong problem-solving, attention to detail, and customer service skills help you effectively resolve issues and support users. These competencies ensure secure, efficient, and reliable communication within organizations, which is critical for business operations.
What are popular job titles related to Message jobs in Atlanta, GA? For Message jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Message jobs in Atlanta, GA look for? The top searched job categories for Message jobs in Atlanta, GA are:
Infographic showing various Message job openings in Atlanta, GA as of July 2026, with employment types broken down into 67% Full Time, 27% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.
Sr. Director, Sales Messaging Intelligence

Sr. Director, Sales Messaging Intelligence

ADP

Alpharetta, GA • On-site

Full-time

Posted 5 days ago


Job description

Sr. Director, Sales Messaging Intelligence
Role Summary
The Sr. Director, Sales Messaging Intelligence will lead the evolution of Sales Messaging into an insight-led, AI-validated function that improves seller effectiveness, strengthens buyer engagement, and drives measurable pipeline impact.
This leader will own the strategy, operating model, and execution for enterprise sales messaging across Business Units. The role is responsible for turning buyer insights, conversation intelligence, win/loss data, and market signals into scalable messaging frameworks, seller guidance, and AI-enabled sales motions.
The Sr Director will lead a multidisciplinary team responsible for messaging strategy, insights, AI quality assurance, content architecture, and design ensuring sellers and AI tools deliver accurate, relevant, differentiated messaging at scale.
This role moves Sales Messaging from a traditional content support function to a modern Sales Messaging Intelligence function focused on:
  • Buyer insight
  • Messaging performance
  • AI quality
  • Enterprise scale
  • Revenue impact

Key Responsibilities
Lead the Sales Messaging Intelligence Strategy
  • Own the enterprise sales messaging strategy across market segments and Business Units.
  • Build and govern a consistent messaging architecture, including value propositions, differentiators, claims, proof points, talk tracks, playbooks, and seller-facing guidance.
  • Shift the function from reactive content creation to proactive, insight-driven messaging recommendations tied to BU priorities and pipeline outcomes.

Translate Buyer and Sales Insights into Action
  • Use Gong, win/loss data, buyer signals, competitive insights, and market trends to identify what messages resonate, why deals progress or stall, and where seller behavior needs to change.
  • Deliver clear recommendations to Sales and BU leadership, including "start / stop / optimize" guidance.
  • Establish quarterly BU messaging reviews and executive-ready insights tied to performance, adoption, and business impact.

Lead AI Messaging Quality and Governance
  • Own the quality, accuracy, relevance, tone, and compliance of AI-generated seller messaging.
  • Establish ongoing QA processes for seller-facing AI tools, including output testing, hallucination detection, prompt optimization, grounding, and regression testing.
  • Partner with Product, Legal, Data, AI platform teams, Sales Ops, and Enablement to resolve messaging, compliance, or tool behavior issues.

Build and Lead the FY27 Team Model
  • Lead a team that includes Messaging Strategists, Insights Analysts, AI Messaging Specialists, Content Architects, and design support.
  • Ensure clear roles, decision rights, intake processes, prioritization, SLAs, and delivery cadences.
  • Create a continuous improvement loop across insights, messaging strategy, AI quality, content governance, seller feedback, and performance measurement.

Scale Messaging Through Systems and Content Governance
  • Oversee the creation of structured, reusable, AI-ready messaging content.
  • Establish taxonomy, metadata, version control, source-of-truth standards, and content lifecycle governance.
  • Ensure approved messaging is easy for sellers to find, use, and trust across the sales tech stack.

Drive Cross-Functional Alignment
  • Serve as the primary sales messaging partner to BU Sales Leadership, Sales Operations, Marketing, Product Marketing, Enablement, and Communications.
  • Clarify ownership between Sales Messaging, Marketing, and Product Marketing while ensuring consistent narratives across GTM motions.
  • Represent the seller voice in message development, sales plays, AI outputs, and market-triggered messaging needs.

Measure Business Impact
  • Define and manage KPIs for messaging effectiveness, seller adoption, AI output quality, content utilization, pipeline influence, and win/loss improvement.
  • Build dashboards and executive readouts that show messaging impact and areas for optimization.
  • Use performance data to refine messaging, retire low-value guidance, and scale proven narratives.

What Success Looks Like
  • Sellers have clearer, more consistent, and more effective messaging.
  • BU leaders trust Sales Messaging as a strategic partner, not a content request desk.
  • Messaging decisions are backed by buyer data, conversation intelligence, and measurable outcomes.
  • AI-generated seller messaging is accurate, compliant, differentiated, and trusted.
  • The organization has a repeatable operating model for turning insights into seller action at scale.

Experience and Qualifications
  • 10+ years of experience in Sales, Sales Operations, GTM Strategy, Sales Enablement, Messaging, or related commercial leadership roles.
  • Ability to travel 25% of the time
  • Proven ability to lead cross-functional teams in a matrixed enterprise environment.
  • Strong understanding of sales messaging, buyer engagement, sales methodology, and value-based selling.
  • Experience with conversation intelligence, sales engagement platforms, CRM, content platforms, and GenAI-enabled seller tools.
  • Demonstrated ability to turn data and insights into practical sales strategies, messaging frameworks, and measurable business outcomes.
  • Strong executive presence with the ability to influence senior Sales, Marketing, Product, and Operations leaders.
  • Excellent communication, prioritization, project management, and change leadership skills.

Preferred Experience
  • Experience with Gong, Salesforce, Seismic, ZoomInfo, sales engagement platforms, Copilot or other GenAI-supported seller tools.
  • Experience with Corporate Visions or similar sales messaging methodologies.
  • Background in AI governance, prompt optimization, content systems, taxonomy, or sales content operations.
  • Experience building dashboards, scorecards, experimentation models, or win/loss insight programs.

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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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