Represent the seller voice in message development, sales plays, AI outputs, and market-triggered messaging needs. Measure Business Impact * Define and manage KPIs for messaging effectiveness, seller ...
Represent the seller voice in message development, sales plays, AI outputs, and market-triggered messaging needs. Measure Business Impact * Define and manage KPIs for messaging effectiveness, seller ...
Represent the seller voice in message development, sales plays, AI outputs, and market-triggered messaging needs. Measure Business Impact * Define and manage KPIs for messaging effectiveness, seller ...
Represent the seller voice in message development, sales plays, AI outputs, and market-triggered messaging needs. Measure Business Impact * Define and manage KPIs for messaging effectiveness, seller ...
System Engineer, Enterprise Messaging Systems - OIT
Atlanta, GA · On-site +1
$104K - $129K/yr
Provides messaging expertise and leadership to users and team members and researches and studies new technologies and trends for recommending enterprise improvements and advancements. * Acts as a ...
System Engineer, Enterprise Messaging Systems - OIT
Atlanta, GA · On-site +1
$104K - $129K/yr
Provides messaging expertise and leadership to users and team members and researches and studies new technologies and trends for recommending enterprise improvements and advancements. * Acts as a ...
System Engineer, Enterprise Messaging Systems - OIT
Atlanta, GA · On-site
$104K - $129K/yr
Provides messaging expertise and leadership to users and team members and researches and studies new technologies and trends for recommending enterprise improvements and advancements. * Acts as a ...
System Engineer, Enterprise Messaging Systems - OIT
Atlanta, GA · On-site
$104K - $129K/yr
Provides messaging expertise and leadership to users and team members and researches and studies new technologies and trends for recommending enterprise improvements and advancements. * Acts as a ...
System Engineer, Enterprise Messaging Systems - OIT
Atlanta, GA · On-site +1
$104K - $129K/yr
Provides messaging expertise and leadership to users and team members and researches and studies new technologies and trends for recommending enterprise improvements and advancements. * Acts as a ...
System Engineer, Enterprise Messaging Systems - OIT
Atlanta, GA · On-site +1
$104K - $129K/yr
Provides messaging expertise and leadership to users and team members and researches and studies new technologies and trends for recommending enterprise improvements and advancements. * Acts as a ...
Accurately gather and relay essential information , ensuring all message details are thorough and precise. * Verify and meticulously enter information into our system, providing clients with ...
Accurately gather and relay essential information , ensuring all message details are thorough and precise. * Verify and meticulously enter information into our system, providing clients with ...
Product Marketing Manager Payments & Messaging
Atlanta, GA · On-site
$148K/yr
The Product Marketing Manager - Payments and Messaging will play a pivotal role in shaping and executing the go-to-market (GTM) strategy for Finastra's payments portfolio. This role is responsible ...
Product Marketing Manager Payments & Messaging
Atlanta, GA · On-site
$148K/yr
The Product Marketing Manager - Payments and Messaging will play a pivotal role in shaping and executing the go-to-market (GTM) strategy for Finastra's payments portfolio. This role is responsible ...
Answer Message Technologies, Inc (AMTI) is a well-established Call Center/Answering Service located in Atlanta, GA. When you are locked out of your home at midnight and you call the locksmith, you ...
Answer Message Technologies, Inc (AMTI) is a well-established Call Center/Answering Service located in Atlanta, GA. When you are locked out of your home at midnight and you call the locksmith, you ...
Java Backend Developer
Alpharetta, GA · On-site
$49.25 - $64/hr
Seamlessly integrate microservices with Kafka messaging systems, ensuring reliable and secure message flow. * Collaborate with product owners, architects, and other developers to create scalable ...
Quick apply
Java Backend Developer
Alpharetta, GA · On-site
$49.25 - $64/hr
Seamlessly integrate microservices with Kafka messaging systems, ensuring reliable and secure message flow. * Collaborate with product owners, architects, and other developers to create scalable ...
Systems Administrator
Atlanta, GA · On-site
Senior Systems Administrator - Messaging & Automation Location: Atlanta, GA 30308 Duration: 6 Months Client: Southern Company Position Summary We are seeking a highly skilled Senior Systems ...
Quick apply
Systems Administrator
Atlanta, GA · On-site
Senior Systems Administrator - Messaging & Automation Location: Atlanta, GA 30308 Duration: 6 Months Client: Southern Company Position Summary We are seeking a highly skilled Senior Systems ...
Lifecycle Marketing Manager
Atlanta, GA · On-site
Own the messaging strategy across all stages of the ANDMORE buyer lifecycle, including onboarding, pre-market, on-site, post-market, and off-season re-engagement, across email, SMS, push, and website ...
Lifecycle Marketing Manager
Atlanta, GA · On-site
Own the messaging strategy across all stages of the ANDMORE buyer lifecycle, including onboarding, pre-market, on-site, post-market, and off-season re-engagement, across email, SMS, push, and website ...
Lifecycle Marketing Manager
Atlanta, GA · On-site
Own the messaging strategy across all stages of the ANDMORE buyer lifecycle, including onboarding, pre-market, on-site, post-market, and off-season re-engagement, across email, SMS, push, and website ...
Lifecycle Marketing Manager
Atlanta, GA · On-site
Own the messaging strategy across all stages of the ANDMORE buyer lifecycle, including onboarding, pre-market, on-site, post-market, and off-season re-engagement, across email, SMS, push, and website ...
Senior Server Engineer - Exchange and Cloud Infrastructure
Atlanta, GA · On-site
$104K - $141K/yr
Key Responsibilities Messaging Platform Support & Engineering · Lead administration and optimization of Microsoft 365 Exchange Online and on-prem Exchange infrastructure. · Manage mail flow ...
Quick apply
Senior Server Engineer - Exchange and Cloud Infrastructure
Atlanta, GA · On-site
$104K - $141K/yr
Key Responsibilities Messaging Platform Support & Engineering · Lead administration and optimization of Microsoft 365 Exchange Online and on-prem Exchange infrastructure. · Manage mail flow ...
Senior Server Engineer - Exchange and Cloud Infrastructure
Atlanta, GA · On-site
$104K - $141K/yr
Key Responsibilities Messaging Platform Support & Engineering · Lead administration and optimization of Microsoft 365 Exchange Online and on-prem Exchange infrastructure. · Manage mail flow ...
Quick apply
Senior Server Engineer - Exchange and Cloud Infrastructure
Atlanta, GA · On-site
$104K - $141K/yr
Key Responsibilities Messaging Platform Support & Engineering · Lead administration and optimization of Microsoft 365 Exchange Online and on-prem Exchange infrastructure. · Manage mail flow ...
Establish and maintain editorial standards, messaging frameworks, and proposal content best practices that strengthen proposal quality, consistency, clarity, and competitiveness. * Shape Customer ...
Establish and maintain editorial standards, messaging frameworks, and proposal content best practices that strengthen proposal quality, consistency, clarity, and competitiveness. * Shape Customer ...
Develops product messaging and positioning based on guidance from senior leaders and Product Management. * Translates technical features and regulatory requirements into customerfacing content.
Develops product messaging and positioning based on guidance from senior leaders and Product Management. * Translates technical features and regulatory requirements into customerfacing content.
Establish and maintain editorial standards, messaging frameworks, and proposal content best practices that strengthen proposal quality, consistency, clarity, and competitiveness. * Shape Customer ...
Establish and maintain editorial standards, messaging frameworks, and proposal content best practices that strengthen proposal quality, consistency, clarity, and competitiveness. * Shape Customer ...
Product Marketing Manager, Engage
Atlanta, GA · On-site
$148K/yr
Build GTM briefs, messaging frameworks, and launch plans for all product releases. * Drive execution for PLG launches and feature rollouts (copy, assets, comms, internal alignment). * Support ...
Product Marketing Manager, Engage
Atlanta, GA · On-site
$148K/yr
Build GTM briefs, messaging frameworks, and launch plans for all product releases. * Drive execution for PLG launches and feature rollouts (copy, assets, comms, internal alignment). * Support ...
Director, Product Marketing
Atlanta, GA · On-site
About the Role You will define our messaging architecture, lead GTM strategy for new products and features, and build the enablement foundation that helps Fluxx win competitive deals and drive ...
Director, Product Marketing
Atlanta, GA · On-site
About the Role You will define our messaging architecture, lead GTM strategy for new products and features, and build the enablement foundation that helps Fluxx win competitive deals and drive ...
Director, Product Marketing
Atlanta, GA · On-site
About the Role You will define our messaging architecture, lead GTM strategy for new products and features, and build the enablement foundation that helps Fluxx win competitive deals and drive ...
Director, Product Marketing
Atlanta, GA · On-site
About the Role You will define our messaging architecture, lead GTM strategy for new products and features, and build the enablement foundation that helps Fluxx win competitive deals and drive ...
Message information
See Atlanta, GA salary details
$12.71 - $14.18
2% of jobs
$14.18 - $15.66
6% of jobs
$15.66 - $17.13
10% of jobs
$17.86 is the 25th percentile. Wages below this are outliers.
$17.13 - $18.60
13% of jobs
$18.60 - $20.07
13% of jobs
The median wage is $20.62 / hr.
$20.07 - $21.54
17% of jobs
$21.54 - $23.01
11% of jobs
$23.56 is the 75th percentile. Wages above this are outliers.
$23.01 - $24.48
8% of jobs
$24.48 - $25.95
8% of jobs
$25.95 - $27.42
9% of jobs
$27.42 - $28.90
2% of jobs
$12
$21
$28
How much do message jobs pay per hour?
How do messaging specialists typically collaborate with other teams to ensure effective communication strategies?
What is the difference between Message vs Customer Service Representative?
| Aspect | Message | Customer Service Representative |
|---|---|---|
| Primary Role | Communicates via messaging platforms, providing information and support | Handles customer inquiries through calls, emails, and in-person interactions |
| Work Environment | Digital, remote, or online platforms | Office, call centers, or retail settings |
| Required Skills | Written communication, quick response, familiarity with messaging tools | Verbal communication, problem-solving, customer service skills |
| Common Certifications | None specific, but customer service or communication courses helpful | Customer service certifications often preferred |
Message roles focus on digital communication through messaging platforms, emphasizing written skills and remote work. Customer Service Representatives handle a broader range of communication channels, including calls and in-person interactions, requiring strong verbal skills. Both roles serve customer needs but differ mainly in communication methods and work environments.
What are Message jobs?
What are the key skills and qualifications needed to thrive as a Messaging Specialist, and why are they important?

Job description
Role Summary
The Sr. Director, Sales Messaging Intelligence will lead the evolution of Sales Messaging into an insight-led, AI-validated function that improves seller effectiveness, strengthens buyer engagement, and drives measurable pipeline impact.
This leader will own the strategy, operating model, and execution for enterprise sales messaging across Business Units. The role is responsible for turning buyer insights, conversation intelligence, win/loss data, and market signals into scalable messaging frameworks, seller guidance, and AI-enabled sales motions.
The Sr Director will lead a multidisciplinary team responsible for messaging strategy, insights, AI quality assurance, content architecture, and design ensuring sellers and AI tools deliver accurate, relevant, differentiated messaging at scale.
This role moves Sales Messaging from a traditional content support function to a modern Sales Messaging Intelligence function focused on:
- Buyer insight
- Messaging performance
- AI quality
- Enterprise scale
- Revenue impact
Key Responsibilities
Lead the Sales Messaging Intelligence Strategy
- Own the enterprise sales messaging strategy across market segments and Business Units.
- Build and govern a consistent messaging architecture, including value propositions, differentiators, claims, proof points, talk tracks, playbooks, and seller-facing guidance.
- Shift the function from reactive content creation to proactive, insight-driven messaging recommendations tied to BU priorities and pipeline outcomes.
Translate Buyer and Sales Insights into Action
- Use Gong, win/loss data, buyer signals, competitive insights, and market trends to identify what messages resonate, why deals progress or stall, and where seller behavior needs to change.
- Deliver clear recommendations to Sales and BU leadership, including "start / stop / optimize" guidance.
- Establish quarterly BU messaging reviews and executive-ready insights tied to performance, adoption, and business impact.
Lead AI Messaging Quality and Governance
- Own the quality, accuracy, relevance, tone, and compliance of AI-generated seller messaging.
- Establish ongoing QA processes for seller-facing AI tools, including output testing, hallucination detection, prompt optimization, grounding, and regression testing.
- Partner with Product, Legal, Data, AI platform teams, Sales Ops, and Enablement to resolve messaging, compliance, or tool behavior issues.
Build and Lead the FY27 Team Model
- Lead a team that includes Messaging Strategists, Insights Analysts, AI Messaging Specialists, Content Architects, and design support.
- Ensure clear roles, decision rights, intake processes, prioritization, SLAs, and delivery cadences.
- Create a continuous improvement loop across insights, messaging strategy, AI quality, content governance, seller feedback, and performance measurement.
Scale Messaging Through Systems and Content Governance
- Oversee the creation of structured, reusable, AI-ready messaging content.
- Establish taxonomy, metadata, version control, source-of-truth standards, and content lifecycle governance.
- Ensure approved messaging is easy for sellers to find, use, and trust across the sales tech stack.
Drive Cross-Functional Alignment
- Serve as the primary sales messaging partner to BU Sales Leadership, Sales Operations, Marketing, Product Marketing, Enablement, and Communications.
- Clarify ownership between Sales Messaging, Marketing, and Product Marketing while ensuring consistent narratives across GTM motions.
- Represent the seller voice in message development, sales plays, AI outputs, and market-triggered messaging needs.
Measure Business Impact
- Define and manage KPIs for messaging effectiveness, seller adoption, AI output quality, content utilization, pipeline influence, and win/loss improvement.
- Build dashboards and executive readouts that show messaging impact and areas for optimization.
- Use performance data to refine messaging, retire low-value guidance, and scale proven narratives.
What Success Looks Like
- Sellers have clearer, more consistent, and more effective messaging.
- BU leaders trust Sales Messaging as a strategic partner, not a content request desk.
- Messaging decisions are backed by buyer data, conversation intelligence, and measurable outcomes.
- AI-generated seller messaging is accurate, compliant, differentiated, and trusted.
- The organization has a repeatable operating model for turning insights into seller action at scale.
Experience and Qualifications
- 10+ years of experience in Sales, Sales Operations, GTM Strategy, Sales Enablement, Messaging, or related commercial leadership roles.
- Ability to travel 25% of the time
- Proven ability to lead cross-functional teams in a matrixed enterprise environment.
- Strong understanding of sales messaging, buyer engagement, sales methodology, and value-based selling.
- Experience with conversation intelligence, sales engagement platforms, CRM, content platforms, and GenAI-enabled seller tools.
- Demonstrated ability to turn data and insights into practical sales strategies, messaging frameworks, and measurable business outcomes.
- Strong executive presence with the ability to influence senior Sales, Marketing, Product, and Operations leaders.
- Excellent communication, prioritization, project management, and change leadership skills.
Preferred Experience
- Experience with Gong, Salesforce, Seismic, ZoomInfo, sales engagement platforms, Copilot or other GenAI-supported seller tools.
- Experience with Corporate Visions or similar sales messaging methodologies.
- Background in AI governance, prompt optimization, content systems, taxonomy, or sales content operations.
- Experience building dashboards, scorecards, experimentation models, or win/loss insight programs.
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About ADP
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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949