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Message Jobs in Atlanta, GA (NOW HIRING)

Primerica

Messaging Engineer 2

Duluth, GA · Hybrid

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Primerica, Inc.

Messaging Engineer 2

Duluth, GA · On-site

$80K - $90K/yr

About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica's enterprise email systems, including Exchange Online, Zimbra and ...

Primerica

Messaging Engineer 3

Duluth, GA · Hybrid

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

Primerica, Inc.

Messaging Engineer 3

Duluth, GA · On-site

$120K - $130K/yr

About this Position The Messaging Engineer will be responsible for supporting and evolving Primerica's enterprise messaging platforms, including Exchange Online, Zimbra and the potential new Email ...

KNAPP

Content Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Content Manager develops, maintains and governs KNAPP US & Canadian messaging, copy, written assets and editorial standards. This role owns all value propositions, product ...

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All JobsMessage JobsMessage Jobs in Atlanta, GA

Message information

See Atlanta, GA salary details

$12

$21

$28

How much do message jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for message in Atlanta, GA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is a message?

Message jobs typically refer to roles involved in managing, creating, or distributing communications within an organization or to external audiences. These positions may include responsibilities like drafting emails, handling customer inquiries, or overseeing company messaging on various platforms. Individuals in such roles often need strong written and verbal communication skills to ensure messages are clear, accurate, and aligned with organizational goals.

How do messaging specialists typically collaborate with other teams to ensure effective communication strategies?

Messaging specialists often work closely with marketing, public relations, and product teams to craft and deliver consistent, impactful messages across various channels. Collaboration may involve regular meetings to align on campaign goals, reviewing messaging guidelines, and coordinating timing for announcements or updates. These professionals play a key role in ensuring that the organization's voice remains unified, requiring strong interpersonal skills and the ability to adapt messaging for different audiences. This collaborative environment helps messaging specialists gain a broad understanding of organizational objectives and can open up opportunities for career growth in communications or strategy roles.

What are the key skills and qualifications needed to thrive as a messaging specialist, and why are they important?

To thrive as a Messaging Specialist, you need expertise in communication protocols, messaging platforms, and troubleshooting, often supported by a degree in information technology or related certifications. Familiarity with tools like Microsoft Exchange, Outlook, Slack, or cloud-based messaging systems is typically required. Strong problem-solving, attention to detail, and customer service skills help you effectively resolve issues and support users. These competencies ensure secure, efficient, and reliable communication within organizations, which is critical for business operations.

What is the difference between Message vs Customer Service Representative?

AspectMessageCustomer Service Representative
Primary RoleCommunicates via messaging platforms, providing information and supportHandles customer inquiries through calls, emails, and in-person interactions
Work EnvironmentDigital, remote, or online platformsOffice, call centers, or retail settings
Required SkillsWritten communication, quick response, familiarity with messaging toolsVerbal communication, problem-solving, customer service skills
Common CertificationsNone specific, but customer service or communication courses helpfulCustomer service certifications often preferred

Message roles focus on digital communication through messaging platforms, emphasizing written skills and remote work. Customer Service Representatives handle a broader range of communication channels, including calls and in-person interactions, requiring strong verbal skills. Both roles serve customer needs but differ mainly in communication methods and work environments.

What are popular job titles related to Message jobs in Atlanta, GA?

For Message jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Message jobs in Atlanta, GA look for?

The top searched job categories for Message jobs in Atlanta, GA are:

Message jobs near you
Infographic showing various Message job openings in Atlanta, GA as of August 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $44,137 per year, or $21.2 per hour.

Systems Administrator - Messaging

Atlanta, GA • On-site

Southern Company

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about Southern Companyexternal

Full-time

Medical, Retirement

Posted 11 days ago

Job description

Systems Administrator - Messaging

Digital Workplace Solutions

POSITION SUMMARY

The Systems Administrator: Messaging is responsible for the support, administration, documentation, and automation of the organization's email and messaging platforms, including Microsoft Exchange Server, Exchange Online (Microsoft 365), and Proofpoint.

This role balances operational support with a strong emphasis on automation and code-first problem solving. A core expectation of this position is the ability to write and maintain automation using PowerShell, Microsoft Graph API, and REST APIs to reduce manual effort and improve reliability, working alongside senior members of the team.

KEY RESPONSIBILITIES

Tier 3 Support & Escalation

  • Serve as Tier 3 support for messaging incidents engaging senior team members on the most complex issues.
  • Troubleshoot recurring issues and contribute to root cause analysis.
  • Participate in an on-call rotation supporting critical systems.

Maintenance & Patching

  • Assist with patching, updates, and upgrade cycles across messaging infrastructure.
  • Perform routine administration across on-premises, hybrid, and cloud platforms.
  • Support Proofpoint email security administration and policy tuning.
  • Monitor alerting and respond to platform health issues.

Automation & Scripting

  • Write and maintain PowerShell scripts and tooling with proper error handling and logging.
  • Automate routine tasks such as mailbox and user lifecycle management, reporting, and device inventory.
  • Manage all code in Git using branches, pull requests, and reviewed commits .

Documentation

  • Write and maintain runbooks, known-issue articles, standard configurations, and support procedures, keeping them current as the environment changes.

REQUIRED QUALIFICATIONS

  • Bachelor's degree in computer science, Information Technology, or a related field, or equivalent hands-on experience.
  • Working proficiency in PowerShell or another scripting or programming language, with a solid grasp of code fundamentals including functions, logic, and error handling.
  • Familiarity with Git and version control concepts.
  • Working knowledge of Microsoft 365 and enterprise email concepts.
  • Strong troubleshooting skills and a methodical approach to problem solving.
  • Ability to learn new platforms quickly and work effectively with senior team members.
  • Clear written and verbal communication with both technical and non-technical audiences.

PREFERRED QUALIFICATIONS

  • Hands-on experience with Exchange Server or Exchange Online.
  • Exposure to Microsoft Graph API or other REST APIs.
  • Microsoft certifications or equivalent industry certifications are highly desirable.

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 


Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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