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Mercy Security Jobs in Ohio (NOW HIRING)

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Mercy Security information

What types of shifts and work environments can Mercy Security officers expect?

Mercy Security officers typically work in healthcare settings and may be assigned to various shifts, including nights, weekends, or holidays, to ensure round-the-clock safety. The work environment is often fast-paced, requiring officers to be vigilant while patrolling facilities, monitoring surveillance systems, and responding promptly to incidents. Team collaboration is essential, as security officers regularly coordinate with hospital staff, local law enforcement, and emergency services. This dynamic setting provides opportunities to sharpen critical skills and can offer advancement into senior security or supervisory roles.

What are the key skills and qualifications needed to thrive in the Mercy Security position, and why are they important?

To thrive as a Mercy Security officer, you need a thorough understanding of security procedures, surveillance techniques, and emergency response, often supported by prior security experience and relevant certifications such as CPR, First Aid, and state security licensure. Proficiency with security monitoring equipment, access control systems, and incident reporting software is commonly required. Excellent communication, conflict resolution skills, and a calm demeanor under pressure are vital soft skills in this role. These abilities are crucial for ensuring a safe and secure environment for staff, patients, and visitors while maintaining professionalism in challenging situations.

What is a Mercy Security job?

A Mercy Security job involves ensuring the safety and security of patients, staff, and visitors at Mercy healthcare facilities. Responsibilities typically include monitoring security systems, patrolling the premises, responding to incidents, and enforcing hospital policies. Security personnel work closely with medical staff to provide a safe environment while maintaining professionalism and compassion.

What are popular job titles related to Mercy Security jobs in Ohio? For Mercy Security jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Mercy Security jobs in Ohio look for? The top searched job categories for Mercy Security jobs in Ohio are:
Mercy Security jobs near you
Infographic showing various Mercy Security job openings in Ohio as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.
Mercy Neighborhood Ministry

Mercy Neighborhood Ministry

Mercy Health

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Mercy Health rating

6.8

Company rating: 6.8 out of 10

Based on 383 frontline employees who took The Breakroom Quiz

492nd of 890 rated healthcare providers

Job description

Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
All Work Shifts (United States of America)
Job Description
Summary of Primary Function/General Purpose of Position
The Telecommunications Operator expedites telephone, radio, pager and public address communications throughout the Hospital, including emergency announcements and notifications in accordance with the Emergency Preparedness Manual. Responsibilities include contacting on-call teams; administrative, medical personnel, surgery, anesthesia, cardiac, emergency/disaster, etc.
Essential Job Functions
  • Functions as a full time Operator; responds, prioritizes and navigates all internal and external calls in a prompt courteous manner including patient information and transferring to patient rooms. Coordinates language and sign language interpretation requests by callers. Must possess ability to trouble shoot and resolve caller problems and specific requests in a timely manner. Maintains pagers, (site specific). Utilizes paging system, two way radio and portable phones as needed. When requested, contacts On Call Teams/Personnel and documents according to site specific protocol. Monitors and responds appropriately to alarms, i.e. Security/Panic, Maintenance, Elevator, Weather Radio, Responder 5 and Emergency phone line notifications. Responds accordingly to Emergency codes and site specific policies. Records all shift occurrences and fulfills documentation requirements per site policies/protocol. May also organize and update the hospital directory; track employee pager assignments; assist managers in ordering departmental language phones; order all office supplies; attend hospital staff meetings as needed
  • Coordinates calls for "On call Teams" Documents calls including name and time of call, tracks and follows outcome of each request. Notifies appropriate personnel of response status.
  • Monitors and responds to alarm, security systems. Identifies alert situation, emergency/disaster codes, medical gases, severe weather, elevator malfunction, and security systems; notifies appropriate response personnel. Documents type of alert and call/response details.
  • Determines need for outside operator assistance and connects all callers as appropriate. Responds to, prioritizes and dispatches all calls forwarded from the information desk during its non-staffed hours. Coordinates all language line requests; documenting calls including location and time of call. Connects callers with language line personnel.
  • Requirements:
  • High School diploma or equivalent
  • Prior telecommunications, medical terminology, hospital medical office experience preferred

Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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