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Mercy Lab Jobs in Iowa (NOW HIRING)

Trinity Health

Lab Assistant/Phlebotomist FT

Des Moines, IA · On-site

$19.50 - $25.50/hr

MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest ... As a Lab Assistant at MercyOne, you will support a variety of laboratory departments by assisting ...

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Mercy Lab information

What is a Mercy Lab?

A Mercy Lab typically refers to a laboratory operated by Mercy, a prominent healthcare organization. These labs provide a range of diagnostic services, such as blood tests, urinalysis, and other specimen analyses, to help physicians diagnose and monitor patient health. Mercy Labs are known for utilizing advanced technology and following strict protocols to ensure accurate and timely results. They serve both inpatients and outpatients in hospitals, clinics, and outpatient care centers affiliated with Mercy. The staff usually includes medical laboratory scientists, technicians, and phlebotomists.

What are the key skills and qualifications needed to thrive as a Medical Laboratory Technician at Mercy Lab, and why are they important?

To thrive as a Medical Laboratory Technician at Mercy Lab, you need a solid background in laboratory science, attention to detail, and typically an associate degree in medical laboratory technology or a related field, along with appropriate certification. Familiarity with laboratory information systems (LIS), automated analyzers, and quality control protocols is essential. Strong analytical thinking, teamwork, and communication skills help you effectively collaborate with healthcare professionals and ensure accurate reporting. These skills and qualities are crucial for delivering reliable diagnostic results that directly impact patient care and treatment decisions.

What is the difference between Mercy Lab vs Medical Laboratory Technician?

AspectMercy LabMedical Laboratory Technician
CertificationsTypically requires certification from recognized bodies like ASCP or AMTRequires certification such as MT or MLT from certifying agencies
Work EnvironmentHospitals, clinics, diagnostic labs, research facilitiesHospitals, diagnostic labs, clinics, public health labs
Job RolePerforming lab tests, analyzing samples, reporting resultsPreparing samples, conducting tests, maintaining lab equipment

Mercy Lab and Medical Laboratory Technicians both work in diagnostic labs and require similar certifications. Mercy Lab may refer to a specific lab or organization, while Medical Laboratory Technician is a standard job title across the industry. Both roles involve performing lab tests and analyzing samples in healthcare settings.

What are some common challenges faced by laboratory professionals at Mercy Lab, and how can new team members prepare for them?

At Mercy Lab, laboratory professionals often manage high sample volumes while maintaining accuracy and adhering to strict turnaround times. New team members may find it challenging to balance efficiency with meticulous attention to detail, especially during peak periods. To prepare, it's helpful to familiarize yourself with standard operating procedures, prioritize clear communication with colleagues, and stay organized under pressure. Mercy Lab supports ongoing training and encourages teamwork, which can help new hires quickly adapt to the fast-paced environment.
What are popular job titles related to Mercy Lab jobs in Iowa? For Mercy Lab jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Mercy Lab jobs in Iowa look for? The top searched job categories for Mercy Lab jobs in Iowa are:
Mercy Lab jobs near you
Infographic showing various Mercy Lab job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 15% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Patient Service Coordinator - Full-Time - Prairie Creek

Mercy Cedar Rapids

Cedar Rapids, IA • On-site

Other

Posted yesterday

New

Job description

Job Title

This job supports Mercy's philosophy of patient centered care by presenting excellent customer service to patients and providing clerical support to a MercyCare provider.

Job Duties
  • Answers the telephone and disburses calls in a friendly, prompt and professional manner. Conveys messages accurately and appropriately.
  • Schedules, cancels, reschedules and confirms patient office visits in an accurate manner and according to office scheduling procedures.
  • Retrieves and disburses messages from answering service/machine and facsimile machine, including RightFax.
  • Opens, dates and distributes incoming mail and answers routine correspondence.
  • Collects deductible/co-insurance, co-pays or balances at time of service using EPIC and Virtual Merchant, according to organizational targets.
  • Balances entry of charges and payments with the daily report and makes corrections as needed, including voiding payments and notifying recon and manager.
  • Maintains and accurately balances cash drawer on a daily basis.
  • Schedules tests and procedures ordered by the provider and completes associated paperwork, including Lab and X-ray.
  • Scans information into media as needed including, test results, physician referral reports (and links to original order), and other correspondence to patient record for review.
  • Enters charges, as needed and payments made at time of service timely, accurately and according to defined policies.
  • Handles routine billing questions as they arise and forwards questions requiring research to the financial counselor.
  • Responds to medical record requests in a timely manner to include requesting information from the Health Information Management department.
  • Registers the patient in Epic upon arrival and collects accurate demographic information, completes "checklist", and does not bypass stops.
  • Collects accurate insurance information, puts in correct filing order, asks MSPQ, scans in insurance cards and ID's, utilizes RTE and external websites to verify.
  • Collects worker's compensation billing information, pulls up protocol form portal, and collects protocol information if protocol does not exist.
  • Discusses Care Everywhere/transfer of medical records with the patient and obtains proper patient consent in accordance with HIPAA.
  • Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Department Specific Duties
  • Word processing/computer knowledge required.
  • Medical terminology and coding background preferred.
  • Effective communication skills.
  • Knowledge of insurance carriers and their eligibility requirements (including Title 19 and Medicare).
Professional Experience
  • One year experience in a medical office environment preferred. Two years customer service experience preferred.
Education
  • High School Diploma or equivalent preferred.
Licensure, Certification, Registration
  • N/A
Physical Requirements

Sedentary: Exert up to 10 lbs. of force occasionally and/or a minute amount frequently.

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

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