Job Summary:
Mercury is a fintech company pursuing a bank charter and establishing the necessary governance and infrastructure. As the Head of Technical Program Management for Banking, you will oversee the program, manage cross-functional teams, and build the TPM operating system while directly leading certain program areas.
Responsibilities:
โข Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams
โข Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast
โข Build automation and agentic flows to run programs with efficiency and high quality
โข Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most
โข Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions
โข Build, manage, and develop a team of TPMs while directly running select program areas
โข Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer
โข Operate with the auditability and documentation rigor that regulated, governance-heavy work demands
Qualifications:
Required:
โข 10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs
โข A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leaders
โข Experience in regulated industries; fintech or banking strongly preferred
โข A track record of building program management functions or operating systems, not just running individual programs
โข Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage
โข A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind
Preferred:
โข Experience at a fintech operating on (or building toward) its own banking infrastructure
Company:
Mercury provides digital banking and financial tools tailored for startups and modern businesses. Founded in 2017, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.