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Merchant Services Manager information

See Utah salary details

$25K

$74.4K

$125.2K

How much do merchant services manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for merchant services manager in Utah is $74,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $106,100.00 per year, depending on experience, location, and employer.

What is a merchant services manager?

Merchant Services Managers are professionals responsible for overseeing the payment processing solutions and services offered to businesses that accept credit and debit card transactions. They manage relationships with merchants, coordinate with payment processors, and ensure that all services run smoothly and securely. These managers also handle problem resolution, evaluate new payment technologies, and ensure compliance with industry regulations. Their goal is to provide efficient, secure, and cost-effective payment solutions that support their clients' business operations.

What is the difference between Merchant Services Manager vs Payment Processing Specialist?

AspectMerchant Services ManagerPayment Processing Specialist
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Payment industry certifications (e.g., PCI DSS, ACH certifications)
Work EnvironmentOversees merchant accounts, manages client relationships, collaborates with sales teamsFocuses on transaction processing, troubleshooting payment issues, supporting payment systems
Employer & Industry UsageFinancial institutions, payment service providers, merchant acquiring banksPayment processors, merchant account providers, financial technology companies
Search & Comparison IntentUnderstanding managerial roles in merchant servicesDetails about payment processing operations and support roles

The Merchant Services Manager typically oversees merchant accounts, manages client relationships, and collaborates with sales teams, requiring certifications like PCI DSS. In contrast, a Payment Processing Specialist focuses on transaction processing, troubleshooting, and supporting payment systems. Both roles are vital in the payment industry but differ in scope and responsibilities.

What are some common challenges faced by merchant services managers when integrating new payment technologies with existing systems?

Merchant Services Managers often encounter challenges when integrating new payment technologies, such as ensuring compatibility with legacy systems, maintaining data security standards, and minimizing disruption to daily business operations. Collaboration with IT teams and payment providers is essential to address these issues effectively. Additionally, managers must provide clear training and support to staff to ensure a smooth transition and maximize the benefits of new solutions.

What are the key skills and qualifications needed to thrive as a merchant services manager?

To thrive as a Merchant Services Manager, you need expertise in payment processing, financial analysis, and client relationship management, typically supported by a degree in business, finance, or a related field. Familiarity with merchant account platforms, point-of-sale (POS) systems, and PCI compliance is essential, and certifications such as Certified Payments Professional (CPP) can be advantageous. Strong negotiation, problem-solving, and communication skills set top performers apart in managing merchant accounts and resolving client issues. These competencies are critical for ensuring seamless payment operations, maintaining client satisfaction, and driving revenue growth in a competitive payments industry.
What are the most commonly searched types of Merchant Services jobs in Utah? The most popular types of Merchant Services jobs in Utah are:
What are popular job titles related to Merchant Services Manager jobs in Utah? For Merchant Services Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Merchant Services Manager jobs in Utah look for? The top searched job categories for Merchant Services Manager jobs in Utah are:
What cities in Utah are hiring for Merchant Services Manager jobs? Cities in Utah with the most Merchant Services Manager job openings:
Merchant Services Manager jobs near you
Infographic showing various Merchant Services Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,356 per year, or $35.7 per hour.

Treasury Management Officer II - Merchant Services

PNC Bank

Salt Lake City, UT • On-site, Remote

$91K - $202K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Treasury Management Officer II within PNC's Merchant Services organization, you will be based remotely.
This Merchant Services TMO II within our Commercial Merchant Services team is responsible for sales, revenue generation, internal partnering, and risk management. This position will support PNC's Western markets. Candidates for this position should have a minimum of 4 years of merchant services sales experience. This role requires 40% travel or more based on business needs.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision.
  • Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of non-credit products and services.
  • Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational risks.
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty through strategic dialogue and opportunity quantification.
  • Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Ensures awareness of the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities. As defined with the business, demonstrates ability to analyze, evaluate and inform on treasury product knowledge, industry benchmarking, and solution positioning.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBook Of Business, Client Relationship Building, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales OpportunitiesCompetenciesBusiness Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Sales Negotiating, Selling., Tech SavvyWork ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $91,000.00 - $202,800.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/27/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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