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Merchandise Sales Manager Jobs in Blue Ridge, VA

Michaels Stores

Sales manager

Roanoke, VA · On-site

$14 - $19.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without ...

Michaels Stores, Inc.

Sales manager

Roanoke, VA · On-site

$14 - $19.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without ...

Michaels Stores

retail sales manager position

Roanoke, VA · On-site

$14 - $19.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without ...

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Merchandise Sales Manager information

See Blue Ridge, VA salary details

$22.7K

$71.3K

$114.9K

How much do merchandise sales manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for merchandise sales manager in Blue Ridge, VA is $71,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $109,300.00 per year, depending on experience, location, and employer.

What does a merchandise sales manager do?

A Merchandise Sales Manager oversees the planning, purchasing, and display of products in retail stores to maximize sales and profitability. They analyze sales trends, manage inventory, coordinate with suppliers, and lead a team of sales associates. Their role also involves developing promotional strategies and ensuring that the store’s merchandising aligns with customer preferences and company goals. Effective Merchandise Sales Managers use data and customer feedback to make informed decisions and drive store performance.

What are the key skills and qualifications needed to thrive as a merchandise sales manager?

To thrive as a Merchandise Sales Manager, you need expertise in retail sales, inventory management, merchandising strategies, and often a background in business or marketing. Familiarity with point-of-sale (POS) systems, inventory tracking software, and data analytics tools is typically required. Exceptional leadership, communication, and problem-solving skills help foster productive teams and responsive customer service. These skills and qualities are crucial for driving sales, optimizing inventory, and ensuring a positive shopping experience that meets business goals.

What are some typical challenges merchandise sales managers face when coordinating with suppliers and retail partners?

Merchandise Sales Managers often work closely with suppliers and retail partners to ensure product availability and timely delivery. A common challenge is managing inventory levels to avoid overstocking or stockouts, which requires effective communication and forecasting skills. Additionally, aligning promotional strategies and negotiating terms can be complex, especially when dealing with multiple stakeholders with differing priorities. Building strong relationships and maintaining flexibility in problem-solving are key to overcoming these obstacles.

What is the difference between Merchandise Sales Manager vs Sales Associate?

AspectMerchandise Sales ManagerSales Associate
ResponsibilitiesOversees sales strategies, manages staff, analyzes sales data, and plans inventoryAssists customers, processes transactions, and maintains product displays
Required SkillsLeadership, sales management, inventory control, communicationCustomer service, product knowledge, communication
Work EnvironmentRetail stores, warehouses, or distribution centersRetail stores, showrooms, or sales floors
Common CertificationsSales management or retail certifications (optional)Customer service or sales certifications (optional)

The main difference between a Merchandise Sales Manager and a Sales Associate lies in their responsibilities and level of oversight. The Merchandise Sales Manager focuses on managing sales strategies, staff, and inventory, while the Sales Associate primarily assists customers and handles sales transactions. Both roles are essential in retail environments but differ significantly in scope and duties.

Is merchandise sales management a difficult job?

Merchandise sales management can be challenging as it involves overseeing sales strategies, inventory, and customer relationships. Success requires strong organizational skills, data analysis, and the ability to adapt to market trends, making it a demanding but rewarding role.
Merchandise Sales Manager jobs near you

Assistant Sales Manager - Roanoke

Roanoke, VA • On-site

PALMETTO MOON LLC
Retail • 1 - 5K employees
Learn more about PALMETTO MOON LLCexternal

Full-time

Re-posted 25 days ago

Key responsibilities

  • Assist the Store Sales Manager in achieving sales goals and monitor sales performance.

  • Provide exceptional customer service by engaging with customers, answering inquiries, and resolving issues.

  • Support team leadership by motivating, coaching, and holding team members accountable during shifts.

Palmetto Moon rating

5.8

Company rating: 5.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

Position Title: Assistant Sales Manager
ROLE SUMMARY:
The Assistant Sales Manager is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered.
All Assistant Sales Managers will be accountable for executing a set of Shared Responsibilities outside of their assigned department of responsibilities. These responsibilities are specific to the day-to-day job functions and focus on driving sales results. This position is non-exempt, paid at an hourly rate.
Duties/Responsibilities:
  • Sales & Financial Performance
    • Assist Store Sales Manager in achieving sales goals and objectives
    • Perform Manager on Duty (MOD) shifts as scheduled to monitor and motivate team
    • Hold self and others to actively participate in sales driving activities (customer engagement, sales contests, learning product knowledge, etc.)
    • Monitor store labor on a daily and weekly basis, adjusting to meet plan or business needs
    • Remain informed of Key Performance Indicators (KPI's) for the store, understanding how each is impacting the business daily/weekly.
  • Customer Service
    • Provide exceptional customer service by engaging with every customer, equipping yourself with appropriate product knowledge, answering customer inquiries, and resolving issues
    • Train and coach team to offer expected level of customer service in order to drive sale performance
    • Handling customer complaints professionally, striving to resolve them promptly and satisfactorily
    • Appropriately and timely follow up to customer concerns and inquiries
  • Team Leadership
    • Assist in holding team accountable for performance expectations, specifically during Manager on Duty shifts
    • Motivate and inspire the team to achieve sales targets, deliver excellent customer service, and drive company initiatives
    • Adjust team priorities to meet goals and company/store initiatives
    • Offer on the spot coaching to team members in order to correct actions or offer training
    • Communicate employee concerns to the appropriate leadership within a timely manner
  • Talent Management
    • Take an active role in store staffing through recruiting and interviewing
    • Perform orientation and training for new team members as needed
    • Be well versed in company expectations for performance management, utilizing resources as needed
    • Appropriately coach and address associate performance through formalized process
    • Take an active role in year-end employee review process if or when needed

  • Product Knowledge & Visual Merchandising
    • Remain updated on key sales drives (top styles, hot buys, new product, etc.). Know where to find resources regarding product knowledge for personal use and to train and lead team.
    • Train team members on merchandise features and selling techniques
    • Ensure merchandise is displayed in accordance with visual merchandising standards and company guidelines.
  • Departments of Responsibilities
    • Clear understanding and strong execution of Shared Responsibilities in conjunction with assigned department of responsibility
    • Willingness and flexibility to perform or change departments of responsibilities as dictated by business needs or as part of personal development
  • General Leadership Responsibilities
    • Drive workplace safety with team including: safe working practices, strong and updated knowledge on emergency procedures, prompt response and reporting to customer/employee accidents, adhering to company policies regarding business scams.
    • Perform opening/closing procedures. Performing accurate safe and register counts; ensure nightly deposits are correct; maintain a secured building outside of working hours; prep team tasks, communication, and zoning as necessary; ensure store is recovered nightly.
    • Drive compliance for local, state, and federal laws including: state specific minor compliance, OSHA safety standards, timekeeping requirements, and more

Required Skills/Abilities
  • 2+ years of previous leadership experience, preferably in a retail setting
  • Shown motivation and delegation skills along with proven ability to hold team members accountable
  • Confident, proactive and willingness to take on workplace challenges
  • Ability to multi-task and change priorities as necessary in order to keep team focused on business needs
  • Strong verbal communication, and the ability to convey important information clearly and effectively
  • Quick decision-making and problem-solving abilities, specifically in terms of customer service
  • Ability to read key reporting and learn company POS system with standard training

Physical Requirements
  • Ability to bend, twist, stoop, stand for extended periods of time
  • Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations

What Palmetto Moon employees say

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