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Merchandise Pickup Associate Jobs in Wheaton, IL

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Merchandise Pickup Associate information

See Wheaton, IL salary details

$9

$19

$34

How much do merchandise pickup associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for merchandise pickup associate in Wheaton, IL is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $23.22 per hour, depending on experience, location, and employer.

What does a merchandise pickup associate do?

A Merchandise Pickup Associate is responsible for handling the retrieval and preparation of customer orders for pickup at a retail location. Their duties typically include locating items in the store or warehouse, ensuring orders are accurate and complete, and assisting customers with loading their purchases into vehicles. They may also help with inventory management and maintain a clean and organized pickup area. Strong customer service and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a merchandise pickup associate, and why are they important?

To thrive as a Merchandise Pickup Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and handheld scanners is typically required. Excellent customer service, communication, and teamwork skills help you provide a positive pickup experience for customers. These skills ensure efficient order fulfillment, accurate inventory handling, and high customer satisfaction in a fast-paced retail environment.

What is the difference between Merchandise Pickup Associate vs Stock Clerk?

AspectMerchandise Pickup AssociateStock Clerk
CredentialsMinimal, often requires a high school diploma or equivalentSimilar, may require basic certifications or experience
Work EnvironmentRetail stores, warehouses, or distribution centersRetail stores, warehouses, or stockrooms
Job FocusAssisting customers with pickup orders, organizing merchandise for pickupReceiving, organizing, and stocking inventory on shelves
Employer & Industry UsageCommon in retail chains, especially big-box storesCommon in retail and warehouse environments

Both roles involve handling merchandise in retail settings, but Merchandise Pickup Associates primarily focus on assisting customers with pickups and organizing merchandise for quick retrieval, while Stock Clerks concentrate on managing inventory, stocking shelves, and maintaining stockroom organization. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

What are the typical challenges faced by a merchandise pickup associate, and how can they be managed effectively?

Merchandise Pickup Associates often encounter challenges such as managing high volumes of customer orders during peak times, ensuring accuracy in locating and preparing merchandise, and maintaining clear communication with both customers and team members. To manage these effectively, it is important to stay organized, follow established procedures for order fulfillment, and utilize technology or checklists to minimize errors. Additionally, developing strong teamwork and customer service skills helps create a smoother workflow and a positive pickup experience for customers.

What job categories do people searching Merchandise Pickup Associate jobs in Wheaton, IL look for?

The top searched job categories for Merchandise Pickup Associate jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Merchandise Pickup Associate jobs?

Cities near Wheaton, IL with the most Merchandise Pickup Associate job openings:

PRODUCT HANDLING SPECIALIST-The Dump Luxe Outlet

Haynes Furniture / The Dump

Lombard, IL โ€ข On-site

$17/hr

Full-time

Re-posted 4 days ago


Job description

Description
Responsible for supporting warehouse and store operations through the accurate receipt, movement, storage, inventory control, and documentation of merchandise. Provides administrative support for inventory processes and assists with customer merchandise pickups.
Essential Responsibilities
  • Receive, inspect, unpack, repack, stock, locate, and move merchandise as needed.
  • Accurately process and maintain documentation for transfers, deliveries, RTVs, purchase orders, and inventory transactions.
  • Ensure all merchandise, parts, styles, fabrics, and related products are properly identified, tagged, and labeled.
  • Maintain accurate inventory records utilizing RF scanners and inventory management systems.
  • Assist with cycle counts, audits, inventory reconciliations, and error reporting.
  • Identify and correct inventory discrepancies, including misidentified or incorrectly tagged merchandise.
  • Match packing slips to purchase orders and promptly communicate any discrepancies.
  • Maintain organized files and records for incoming product, purchase orders, transfers, deliveries, and RTVs.
  • Ensure proper merchandise flow and documentation throughout the warehouse and store.
  • Perform routine administrative and clerical duties to support inventory accuracy and operational efficiency.
  • Operate warehouse equipment, including compactors and balers, as trained and assigned.
  • Support customer pickup operations by locating, preparing, and releasing merchandise accurately and efficiently.

Requirements
  • High school diploma or equivalent required.
  • Strong written and verbal communication skills, including the ability to interact professionally with customers, vendors, and associates and compose emails and reports.
  • Basic computer skills with the ability to read, analyze, and interpret information from computer screens and paper documents.
  • Ability to read, count, and perform basic mathematical calculations accurately.
  • Ability to lift, carry, push, pull, bend, stoop, kneel, and climb ladders as required.
  • Must be able to regularly lift up to 50 pounds and occasionally up to 100 pounds with assistance.
  • Ability to stand and walk for extended periods, up to 8 hours per day.
  • Comply with all safety and security policies and promptly report concerns to management.