Merchandise associate
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise associate
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Braintree, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Braintree, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Danvers, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Danvers, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Westford, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Westford, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Somerville, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Somerville, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Norwell, MA · On-site
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Norwell, MA · On-site
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Gloucester, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Gloucester, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Brockton, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Brockton, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Norwell, MA · On-site
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Norwell, MA · On-site
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise associate
Westwood, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise associate
Westwood, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
Somerville, MA · On-site
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
merchandise associate
Somerville, MA · On-site
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Customer Associate information
See Boston, MA salary details
$9.66 - $11.49
3% of jobs
$11.49 - $13.32
8% of jobs
$13.32 - $15.15
12% of jobs
$15.27 is the 25th percentile. Wages below this are outliers.
$15.15 - $16.97
28% of jobs
$16.97 - $18.80
15% of jobs
$20.31 is the 75th percentile. Wages above this are outliers.
$18.80 - $20.63
11% of jobs
$20.63 - $22.46
8% of jobs
$22.46 - $24.29
5% of jobs
$24.29 - $26.12
4% of jobs
$26.12 - $27.94
3% of jobs
$27.94 - $29.77
2% of jobs
$9
$18
$29
How much do merchandise customer associate jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for merchandise customer associate in Boston, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.91 per hour, depending on experience, location, and employer.
What does a merchandise customer associate do?
A Merchandise Customer Associate is responsible for assisting customers with their merchandise selections, answering product-related questions, and ensuring a positive shopping experience. They help restock shelves, maintain product displays, and process transactions at the register. Additionally, they may handle customer returns or exchanges and provide helpful information about promotions or store policies. This role is key to delivering excellent customer service and supporting the overall sales goals of the store.
What are the key skills and qualifications needed to thrive as a merchandise customer associate?
To thrive as a Merchandise Customer Associate, you need strong customer service skills, basic retail knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and merchandising tools is typically required. Excellent communication, attention to detail, and a positive attitude help you stand out when assisting customers and maintaining displays. These skills ensure efficient store operations, high customer satisfaction, and effective merchandise presentation.
How does a merchandise customer associate typically collaborate with other departments in a retail environment?
As a Merchandise Customer Associate, you will frequently work with various departments, including sales, inventory management, and visual merchandising teams. Your role involves coordinating with these groups to ensure product displays are accurate, stock levels are maintained, and customer inquiries are addressed efficiently. Strong communication and teamwork skills are essential, as you'll often need to relay customer feedback and help implement promotions or merchandising changes. This collaborative environment helps you build a well-rounded skill set and offers insight into different retail functions, supporting future career growth.
What is the difference between Merchandise Customer Associate vs Retail Sales Associate?
| Aspect | Merchandise Customer Associate | Retail Sales Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; basic product knowledge | High school diploma or equivalent; customer service skills |
| Work Environment | Retail stores, warehouses, or stockrooms | Retail stores, malls, or shopping centers |
| Job Focus | Assisting customers with merchandise, stocking, and inventory | Helping customers find products, processing sales, and upselling |
| Employer & Industry | Retail chains, department stores, specialty shops | Retail stores, malls, and shopping outlets |
Both roles involve customer service in retail settings, but Merchandise Customer Associates primarily focus on assisting with merchandise, stocking, and inventory management, while Retail Sales Associates concentrate on selling products and providing a shopping experience. Understanding these differences can help job seekers target the right position based on their skills and interests.
Is a merchandise customer associate entry level?
Yes, a merchandise customer associate position is typically entry level, often requiring minimal prior experience. It usually involves tasks like stocking shelves, assisting customers, and operating cash registers, making it suitable for individuals new to retail work.
What are popular job titles related to Merchandise Customer Associate jobs in Boston, MA?
For Merchandise Customer Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Merchandise Customer Associate jobs in Boston, MA look for?
The top searched job categories for Merchandise Customer Associate jobs in Boston, MA are:
What cities near Boston, MA are hiring for Merchandise Customer Associate jobs?
Cities near Boston, MA with the most Merchandise Customer Associate job openings:
$15 - $15.50/hr
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
TJX rating
5.9
Based on 690 frontline employees who took The Breakroom Quiz
26th of 39 rated national retailers
Job description
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
655 BroadwayLocation:
USA Marshalls Store 0427 Saugus MA This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
About TJX Companies
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