General Merchandise Associate Department: .....General Merchandise Department Supervisor ... Customer Service * Clean & efficient General Merchandise environment Major Duties and ...
General Merchandise Associate Department: .....General Merchandise Department Supervisor ... Customer Service * Clean & efficient General Merchandise environment Major Duties and ...
General Merchandise Associate - Seasonal
$15.50 - $18/hr
General Merchandise Associate Department: .....General Merchandise Department Supervisor ... Customer Service * Clean & efficient General Merchandise environment Major Duties and ...
General Merchandise Associate - Seasonal
$15.50 - $18/hr
General Merchandise Associate Department: .....General Merchandise Department Supervisor ... Customer Service * Clean & efficient General Merchandise environment Major Duties and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise associate
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise associate
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Canton, MA · On-site
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Canton, MA · On-site
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Braintree, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Braintree, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
Medford, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
Medford, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
Northborough, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
Northborough, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Boston, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Boston, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Hudson, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Hudson, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
merchandise associate
Northborough, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
merchandise associate
Northborough, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Peabody, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
Peabody, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Boston, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Boston, MA · On-site
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
$16.25 - $16.75/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Gloucester, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Gloucester, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Associate
Medfield, MA · On-site
$15 - $15.50/hr
Role models established customer experience practices with internal and external customers ... Maintains and upholds merchandising philosophy and follows established merchandising procedures and ...
Merchandise Customer Associate information
See Boston, MA salary details
$9.66 - $11.49
3% of jobs
$11.49 - $13.32
8% of jobs
$13.32 - $15.15
12% of jobs
$15.27 is the 25th percentile. Wages below this are outliers.
$15.15 - $16.97
28% of jobs
$16.97 - $18.80
15% of jobs
$20.31 is the 75th percentile. Wages above this are outliers.
$18.80 - $20.63
11% of jobs
$20.63 - $22.46
8% of jobs
$22.46 - $24.29
5% of jobs
$24.29 - $26.12
4% of jobs
$26.12 - $27.94
3% of jobs
$27.94 - $29.77
2% of jobs
$9
$18
$29
How much do merchandise customer associate jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for merchandise customer associate in Boston, MA is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.91 per hour, depending on experience, location, and employer.
What does a Merchandise Customer Associate do?
A Merchandise Customer Associate is responsible for assisting customers with their merchandise selections, answering product-related questions, and ensuring a positive shopping experience. They help restock shelves, maintain product displays, and process transactions at the register. Additionally, they may handle customer returns or exchanges and provide helpful information about promotions or store policies. This role is key to delivering excellent customer service and supporting the overall sales goals of the store.
How much do merchandisers get paid?
Merchandise Customer Associates typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Some positions may offer additional benefits such as flexible schedules and employee discounts, with pay rates often increasing with experience or additional responsibilities.
How does a Merchandise Customer Associate typically collaborate with other departments in a retail environment?
As a Merchandise Customer Associate, you will frequently work with various departments, including sales, inventory management, and visual merchandising teams. Your role involves coordinating with these groups to ensure product displays are accurate, stock levels are maintained, and customer inquiries are addressed efficiently. Strong communication and teamwork skills are essential, as you'll often need to relay customer feedback and help implement promotions or merchandising changes. This collaborative environment helps you build a well-rounded skill set and offers insight into different retail functions, supporting future career growth.
What is the highest paid merchandiser?
The highest paid merchandisers are typically those with extensive experience, specialized skills, or working in high-demand industries such as luxury retail or corporate merchandising. Salaries can reach over $60,000 annually, especially for senior or managerial roles, depending on location and company size.
What does a merchandise associate do?
A merchandise associate is responsible for stocking shelves, organizing products, and ensuring the sales floor is clean and appealing. They may also assist customers, process transactions, and use inventory management tools to track stock levels. Strong attention to detail and good communication skills are important for this role.
Is being a merchandise associate hard?
Merchandise customer associates typically perform tasks such as stocking shelves, organizing products, and assisting customers, which can involve physical activity and attention to detail. The job usually requires standing for long periods and working in a fast-paced retail environment, but it generally does not require specialized skills or certifications. Overall, the difficulty depends on individual fitness and experience with retail tasks.
What are the key skills and qualifications needed to thrive as a Merchandise Customer Associate, and why are they important?
To thrive as a Merchandise Customer Associate, you need strong customer service skills, basic retail knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and merchandising tools is typically required. Excellent communication, attention to detail, and a positive attitude help you stand out when assisting customers and maintaining displays. These skills ensure efficient store operations, high customer satisfaction, and effective merchandise presentation.
What is the difference between Merchandise Customer Associate vs Retail Sales Associate?
| Aspect | Merchandise Customer Associate | Retail Sales Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; basic product knowledge | High school diploma or equivalent; customer service skills |
| Work Environment | Retail stores, warehouses, or stockrooms | Retail stores, malls, or shopping centers |
| Job Focus | Assisting customers with merchandise, stocking, and inventory | Helping customers find products, processing sales, and upselling |
| Employer & Industry | Retail chains, department stores, specialty shops | Retail stores, malls, and shopping outlets |
Both roles involve customer service in retail settings, but Merchandise Customer Associates primarily focus on assisting with merchandise, stocking, and inventory management, while Retail Sales Associates concentrate on selling products and providing a shopping experience. Understanding these differences can help job seekers target the right position based on their skills and interests.
What are popular job titles related to Merchandise Customer Associate jobs in Boston, MA? For Merchandise Customer Associate jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Merchandise Customer Associate jobs in Boston, MA look for? The top searched job categories for Merchandise Customer Associate jobs in Boston, MA are:
What cities near Boston, MA are hiring for Merchandise Customer Associate jobs? Cities near Boston, MA with the most Merchandise Customer Associate job openings:
Full-time
Posted 25 days ago
Job description
Job Data
Job Title: ...........................General Merchandise Associate
Department: ......................General Merchandise Department
Supervisor:........................General Merchandise Manager
Summary Description
Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
Key Results Areas
Major Duties and Responsibilities
1) Retail Sales of General Merchandise
2) Customer Service
3) Clean & Efficient General Merchandise Environment
4) Other Duties
• As Assigned
Supervisory Responsibilities
• None
Commitments
Requirements
Qualifications & Job Requirements
Physical Demands
Working Conditions
Job Title: ...........................General Merchandise Associate
Department: ......................General Merchandise Department
Supervisor:........................General Merchandise Manager
Summary Description
Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
Key Results Areas
- Retail Sales of General Merchandise
- Customer Service
- Clean & efficient General Merchandise environment
Major Duties and Responsibilities
1) Retail Sales of General Merchandise
- Assist General Merchandise Manager with attaining retail sales objectives in General Merchandise.
- Follow the C.U.S.T.O.M. Selling Process.
- Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows etc.
- Create well-organized presentations, which appeal to our customers.
- Continuously maintain showroom product availability by stocking shelves and displays.
- Maintain updated customer mailing lists.
- Attend training sessions to keep current with merchandising & inventory control issues.
2) Customer Service
- Provide excellent customer service to all of the dealership's customers.
- Greet customers immediately, in a courteous and friendly manner.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Notify customers when special orders or back-ordered items are received.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
3) Clean & Efficient General Merchandise Environment
- Ensure merchandise displays are stocked, clean, and appealing to customers.
- Ensure all non-retail areas of the General Merchandise Department are kept clean, neat, and orderly at all times.
- Become familiar and efficient with all phases of the computer system required for General Merchandise management.
- Conduct and participate in periodic physical inventory of all merchandise (counts, reports etc.).
- Maintain updated customer mailing lists.
- Assist the receiving department by labeling and preparing products for the showroom floor.
4) Other Duties
• As Assigned
Supervisory Responsibilities
• None
Commitments
- Treat all employees and customers fairly, courteously, and with dignity.
- Be prompt and available for flexible scheduling.
- Demonstrate professionalism in providing customer service.
- Review all P.A.C.E. tapes and attend training sessions to keep current in General Merchandise
- Accept direction, follow instructions and work well with others.
Requirements
Qualifications & Job Requirements
- Must have ability to get along with broad customer base.
- Schooling or experience in merchandising and retail sales preferred.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Physical Demands
- Must have the ability to stand and walk the sales floor for most of the day.
- Frequently required to bend, stoop, crouch, reach, and lift 40 lb. of merchandise
Working Conditions
- Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.