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Mental Health First Aid Jobs in Springfield, MA (NOW HIRING)

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Mental Health First Aid information

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$24

How much do mental health first aid jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for mental health first aid in Springfield, MA is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $22.26 per hour, depending on experience, location, and employer.

What is a Mental Health First Aid?

A Mental Health First Aid (MHFA) job involves providing initial support to individuals experiencing mental health challenges or crises. This role includes recognizing signs of distress, offering reassurance, and guiding individuals to appropriate professional help. MHFA responders are often trained in de-escalation techniques and crisis intervention to assist in emergencies. While they do not replace professional mental health care, they play a vital role in fostering supportive environments in workplaces, schools, and communities.

What types of situations does someone in a Mental Health First Aid role typically respond to?

Mental Health First Aid practitioners often act as the first point of contact in situations where someone is experiencing signs of mental distress, such as anxiety attacks, severe stress reactions, or substance use crises. They assess the circumstance, offer non-judgmental support, and connect individuals to appropriate professional resources or emergency services if necessary. While they do not diagnose or treat mental illnesses, their early intervention can make a significant difference in de-escalating situations and encouraging individuals to seek ongoing help. Team collaboration with counselors, supervisors, or school staff is common to ensure a coordinated response and follow-up care.

What are the key skills and qualifications needed to thrive in the Mental Health First Aid position, and why are they important?

To thrive in a Mental Health First Aid role, you need foundational knowledge of mental health conditions, crisis intervention techniques, and completion of an accredited Mental Health First Aid certification. Familiarity with reporting systems and referral protocols for mental health services is often required. Outstanding soft skills include active listening, empathy, and the ability to remain calm under pressure. These competencies are crucial for providing immediate support, identifying risks, and appropriately guiding individuals toward professional help.

Do you get paid to teach Mental Health First Aid?

Mental Health First Aid instructors can be paid for delivering training sessions, especially when working for organizations or agencies that contract them. Compensation varies based on the setting, experience, and whether the instructor is certified and employed or independent. Many trainers also volunteer or teach as part of community programs without pay.

What can you do as a Mental Health First Aid?

As a Mental Health First Aid provider, you are trained to recognize signs of mental health issues and substance use problems, provide initial support, and guide individuals toward appropriate professional help. The role involves active listening, offering reassurance, and understanding crisis intervention techniques, often requiring certification and ongoing education. This job supports early intervention and mental health awareness in various settings such as workplaces, schools, and communities.

What jobs can I get with a mental health first aid certification?

A mental health first aid certification can qualify individuals for roles such as mental health support specialist, peer support worker, crisis responder, or behavioral health technician. These positions often involve providing initial assistance, de-escalation, and connecting individuals to professional resources in healthcare, educational, or community settings.

What are popular job titles related to Mental Health First Aid jobs in Springfield, MA?

For Mental Health First Aid jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Mental Health First Aid jobs in Springfield, MA look for?

The top searched job categories for Mental Health First Aid jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Mental Health First Aid jobs?

Cities near Springfield, MA with the most Mental Health First Aid job openings:

Mental Health First Aid jobs near you
Infographic showing various Mental Health First Aid job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,633 per year, or $20.5 per hour.

Family Support Specialist

Hispanic Health Council Inc

Hartford, CT • On-site

$22 - $24/hr

Full-time

Posted 26 days ago

Job description

About Company:

Since 1978, Hispanic Health Council has been championing health equity promotion and social justice in Connecticut through groundbreaking research and innovative health and human services. Our dynamic, culturally competent team creates lasting change in vulnerable communities through evidence-based programs and advocacy. Through our transformative initiatives, we're making an internationally recognized impact while offering meaningful careers with real growth opportunities. If you're passionate about making a difference, there's a place for you here!


About the Role:

The Family Support Specialist plays a crucial role in enhancing the well-being of families and children in need of assistance. This position focuses on providing comprehensive support through case management, ensuring that families receive the necessary resources and services to thrive. The specialist will conduct needs assessments to identify challenges faced by families and develop tailored intervention plans. By collaborating with various stakeholders, including social services and mental health professionals, the specialist will facilitate access to essential services such as foster care and crisis intervention. Ultimately, the goal is to empower families, promote stability, and foster a nurturing environment for children.

Minimum Qualifications:

  • Associate's degree in Social Work, Psychology, Human Services, or a related field.
  • Experience in case management or social services, particularly in child welfare.

Preferred Qualifications:

  • Bachelor's degree in Social Work or a related field.
  • Certification in crisis intervention or mental health first aid.

Responsibilities:

  • Conduct thorough needs assessments to identify the specific challenges and requirements of families.
  • Develop and implement individualized case management plans that address the unique needs of each family.
  • Coordinate with social services, mental health providers, and other community resources to ensure families receive comprehensive support.
  • Provide crisis intervention services to families in urgent need, offering immediate assistance and guidance.
  • Maintain accurate and up-to-date documentation of case progress and outcomes, ensuring compliance with relevant regulations.

This is a grant funded position. Position is contingent on grant funding.

Skills:

The required skills in case management and social services are essential for effectively assessing family needs and developing appropriate intervention strategies. Knowledge of child welfare practices ensures that the specialist can navigate complex situations involving children and families. Skills in crisis intervention are utilized daily to provide immediate support to families facing urgent challenges, helping to stabilize their situations. Additionally, a strong understanding of mental health resources allows the specialist to connect families with necessary therapeutic services. Demonstrating the necessary attitudes, such as empathy and resilience, is vital in building trust and rapport with families, ultimately leading to more successful outcomes.