Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... programs and services. This position has a direct bearing on overall retention and customer ...
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... programs and services. This position has a direct bearing on overall retention and customer ...
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Director Of Membership & Retention
Wichita, KS · On-site
$65K - $80K/yr
JOB RESPONSIBILITIES 1. Routinely work in all association branches to evaluate service quality of branch-level Membership Service Associates and Membership Directors. Ensuring standards are in place ...
Director Of Membership & Retention
Wichita, KS · On-site
$65K - $80K/yr
JOB RESPONSIBILITIES 1. Routinely work in all association branches to evaluate service quality of branch-level Membership Service Associates and Membership Directors. Ensuring standards are in place ...
Member Services Associate I
Overland Park, KS · On-site
$15.50 - $20.75/hr
... service ... USBA membership is available to active duty or retired members of the U.S. military, reserves ...
Member Services Associate I
Overland Park, KS · On-site
$15.50 - $20.75/hr
... service ... USBA membership is available to active duty or retired members of the U.S. military, reserves ...
Member Services Associate I
Overland Park, KS · On-site
$15 - $19.75/hr
Uniformed Services Benefit Association ® (USBA ® ) is a nonprofit association providing ... USBA membership is available to active duty or retired members of the U.S. military, reserves ...
Member Services Associate I
Overland Park, KS · On-site
$15 - $19.75/hr
Uniformed Services Benefit Association ® (USBA ® ) is a nonprofit association providing ... USBA membership is available to active duty or retired members of the U.S. military, reserves ...
Member Services Associate I
Overland Park, KS · On-site
$15.50 - $20.75/hr
Uniformed Services Benefit Association ® (USBA ® ) is a nonprofit association providing ... USBA membership is available to active duty or retired members of the U.S. military, reserves ...
Member Services Associate I
Overland Park, KS · On-site
$15.50 - $20.75/hr
Uniformed Services Benefit Association ® (USBA ® ) is a nonprofit association providing ... USBA membership is available to active duty or retired members of the U.S. military, reserves ...
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate (Opener) I Hutchinson
$13.75 - $18.25/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct impact on overall membership retention and satisfaction.
Membership Service Associate (Opener) I Hutchinson
$13.75 - $18.25/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct impact on overall membership retention and satisfaction.
... Service Associates and Membership Directors. Ensuring standards are in place and adhered to while observing trends among staff and members. 2. Work alongside Marketing to support the development of ...
... Service Associates and Membership Directors. Ensuring standards are in place and adhered to while observing trends among staff and members. 2. Work alongside Marketing to support the development of ...
... Service Associates and Membership Directors. Ensuring standards are in place and adhered to while observing trends among staff and members. 2. Work alongside Marketing to support the development of ...
... Service Associates and Membership Directors. Ensuring standards are in place and adhered to while observing trends among staff and members. 2. Work alongside Marketing to support the development of ...
Membership Service Associate (evenings and weekends) I East
Wichita, KS · On-site
$15.50 - $20.75/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate (evenings and weekends) I East
Wichita, KS · On-site
$15.50 - $20.75/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate (evenings and weekends) I East
Wichita, KS · On-site
$14 - $18.75/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate (evenings and weekends) I East
Wichita, KS · On-site
$14 - $18.75/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate (evenings and weekends) I East
Wichita, KS · On-site
$14 - $18.75/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate (evenings and weekends) I East
Wichita, KS · On-site
$14 - $18.75/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct bearing on overall retention and customer satisfaction.
Membership Service Associate I Hutchinson
$13.75 - $18.25/hr
... services and systems. * Effectively communicating the mission, vision and values of the YMCA ... Responsible for making membership retention a priority by; * Selling the YMCA's value, not just its ...
Membership Service Associate I Hutchinson
$13.75 - $18.25/hr
... services and systems. * Effectively communicating the mission, vision and values of the YMCA ... Responsible for making membership retention a priority by; * Selling the YMCA's value, not just its ...
Membership Service Associate (Opener) - Hutch YMCA
Hutchinson, KS · On-site
$13.75 - $18.25/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct impact on overall membership retention and satisfaction.
Membership Service Associate (Opener) - Hutch YMCA
Hutchinson, KS · On-site
$13.75 - $18.25/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct impact on overall membership retention and satisfaction.
Membership Service Associate (Opener) - Hutch YMCA
Hutchinson, KS · On-site
$13.75 - $18.25/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct impact on overall membership retention and satisfaction.
Membership Service Associate (Opener) - Hutch YMCA
Hutchinson, KS · On-site
$13.75 - $18.25/hr
Under the direction of the Membership/Senior Program Director, the Membership Service Associate ... services. This position has a direct impact on overall membership retention and satisfaction.
Membership Service Associate (Opener) I Hutchinson
Hutchinson, KS · On-site
$13.75 - $18.25/hr
Job Title Location 716 E. 13th Ave, Hutchinson, KS, 67501, United States Job Category Membership Industry Customer Service, Health & Recreation, Sales Employee Type Full Time Hourly Manage Others No ...
Membership Service Associate (Opener) I Hutchinson
Hutchinson, KS · On-site
$13.75 - $18.25/hr
Job Title Location 716 E. 13th Ave, Hutchinson, KS, 67501, United States Job Category Membership Industry Customer Service, Health & Recreation, Sales Employee Type Full Time Hourly Manage Others No ...
Membership Services Associate information
What is a membership services associate?
Membership Services Associates are professionals responsible for assisting members of an organization, club, or service with their needs and inquiries. They help manage memberships, process renewals and applications, and provide information about benefits and services. These associates often handle customer service issues, maintain records, and promote member satisfaction and retention. Their role is crucial in ensuring members have a positive experience and feel valued within the organization.
What are the key skills and qualifications needed to thrive as a membership services associate?
To thrive as a Membership Services Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving, and interpersonal skills help you build rapport and respond effectively to member needs. These skills ensure positive member experiences, efficient operations, and retention within the organization.
What are some common challenges faced by membership services associates, and how can they be addressed?
Membership Services Associates often juggle multiple responsibilities, including handling member inquiries, resolving account issues, and processing renewals. One common challenge is managing high volumes of requests during peak times while maintaining a positive and professional demeanor. To succeed, it's important to develop strong organizational skills, stay patient under pressure, and use available tools and resources to prioritize tasks efficiently. Collaborating closely with team members and utilizing customer relationship management (CRM) systems can also help streamline processes and improve member satisfaction.
What is the difference between Membership Services Associate vs Customer Service Representative?
| Aspect | Membership Services Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Nonprofit, membership organizations, clubs, or associations | Various industries including retail, telecom, and finance |
| Employer & Industry Usage | Primarily used in membership-based organizations | Common across multiple customer-facing industries |
| Search & Comparison Intent | Focus on membership support, organization-specific roles | General customer service roles across industries |
The Membership Services Associate and Customer Service Representative roles share similar skills in communication and problem-solving. However, the Membership Services Associate typically works within membership organizations, focusing on member engagement and support, while Customer Service Representatives serve a broader range of industries, handling general customer inquiries. Understanding these differences helps job seekers target the right roles based on their experience and career goals.
What are the most commonly searched types of Membership Services jobs in Kansas?
The most popular types of Membership Services jobs in Kansas are:
What cities in Kansas are hiring for Membership Services Associate jobs?
Cities in Kansas with the most Membership Services Associate job openings:
$14 - $18.75/hr
Full-time
Re-posted 6 days ago
YMCA rating
6.1
Based on 1,988 frontline employees who took The Breakroom Quiz
573rd of 773 rated non-profit organizations
Job description
Description
GENERAL FUNCTION:Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs and services. This position has a direct bearing on overall retention and customer satisfaction.