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Membership Service Jobs in Minnesota (NOW HIRING)

YMCA

Membership Experience Director

Hermantown, MN · On-site

$45K - $50K/yr

Previous customer service, sales, or related experience; ability to multi-task in person and within ... Implement membership strategies that support recruitment of new members and retention of existing ...

YMCA of the USA

Member Service Advisor

Minneapolis, MN · On-site

$17/hr

The Member Service Advisor assists the Membership Director to provide strong leadership at the front desk in order to ensure the overall delivery of excellent customer service to all members ...

Life Time

Membership Concierge

Minnetonka, MN · On-site

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

Chanhassen, MN

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Membership Concierge

Fridley, MN · On-site

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Membership Concierge

Chanhassen, MN · On-site

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

Fridley, MN

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Membership Concierge

Wayzata, MN · On-site

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

Fridley, MN

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge

Maple Grove, MN

$15.75 - $20.50/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who ...

New

Costco Wholesale Corporation

Membership Clerk

Baxter, MN · On-site

$15.25 - $19/hr

Instructs members and potential members about membership, warehouse and credit programs. Assists ... of member service. For additional information about pay ranges, click here. We offer a ...

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Membership Service information

What jobs pay 4000 a week without a degree?

In membership services, high-paying roles such as senior account managers or sales directors can earn around $4,000 weekly through commissions and bonuses, often requiring strong communication skills and experience rather than a degree. Other high-earning opportunities may include entrepreneurial ventures or specialized consulting, which depend on skills, network, and performance. These roles typically demand significant experience, self-motivation, and industry knowledge.

What is the difference between Membership Service vs Customer Service?

AspectMembership ServiceCustomer Service
Required CredentialsTypically no formal certifications, but knowledge of membership programs helpfulOften requires communication or customer relations training
Work EnvironmentMembership organizations, clubs, associationsRetail, call centers, service industries
Employer & Industry UsageUsed in clubs, gyms, professional associationsUsed across various industries including retail, hospitality
Search & Comparison IntentUnderstanding roles related to managing membershipsFocus on resolving customer issues and inquiries

Membership Service primarily involves managing member accounts, renewals, and engagement within organizations like clubs or associations. Customer Service has a broader scope, focusing on assisting customers with products, services, and resolving issues across many industries. While both roles require strong communication skills, Membership Service is specialized in membership management, whereas Customer Service emphasizes general client support.

What is the role of member services?

The role of member services involves assisting members with their inquiries, managing accounts, and providing support to ensure a positive experience. Members services professionals often handle communication, resolve issues, and maintain member engagement using customer service skills and relevant tools. Their goal is to enhance member satisfaction and loyalty.

Is a CSA job stressful?

A Membership Service role can involve handling customer inquiries, managing memberships, and resolving issues, which may lead to stress during busy periods or when dealing with difficult customers. The level of stress depends on the work environment, workload, and individual skills in communication and problem-solving.

How can I make 2000 a week working from home?

A Membership Service role typically offers part-time or hourly pay and may not directly provide $2000 weekly income. To reach that level, individuals often combine multiple remote jobs, develop specialized skills, or pursue high-paying freelance opportunities in customer support, account management, or consulting. Building experience, certifications, and a strong client base can help increase earnings in remote service roles.
Membership Service jobs near you
Infographic showing various Membership Service job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Membership Experience Director

Membership Experience Director

YMCA

Hermantown, MN • On-site

$45K - $50K/yr

Full-time

Posted 9 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,982 frontline employees who took The Breakroom Quiz

506th of 710 rated non-profit organizations

Job description

Come join our growing team in the beautiful city of Duluth, MN!
Job Description
The Member Experience Director supports all aspects of membership for the Y, including recruitment of new members, retention of existing members, and supervision of assigned staff. The Director develops, plans, and implements new procedures and methods to achieve strategic goals that are defined in conjunction with the Branch Executive, Y leadership team, and Lake Superior YMCA community members and guests. The Director will create and maintain relationships with local businesses and organizations, government agencies, and community leaders.
Qualifications
  • Bachelor's Degree or equivalent in fields related to business, hospitality, or equivalent related field.
  • Five (5) years of managing a customer service department.
  • Previous customer service, sales, or related experience; ability to multi-task in person and within programs on a computer.
  • Excellent interpersonal and problem-solving skills; detail-oriented.
  • Experience helping and serving people from diverse socioeconomic segments of the surrounding communities.
  • Commitment to supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.

Essential Functions
  • Implement membership strategies that support recruitment of new members and retention of existing members.
  • Create and maintain a member service desk that is welcoming, high energy, and has a mission of delivering excellent customer service.
  • Recruit, hire, train, develop, schedule, and direct member service representatives and volunteers.
  • Review and evaluate staff performance.
  • Develop strategies to motivate staff and achieve goals.
  • Oversee existing member engagement programming, establish new member engagement activities, and expand programs within the community in accordance with strategic and operating plans.
  • Assist in the marketing and distribution of program information; may organize and schedule program registrations.
  • Review and process membership and program scholarship applications.
  • Develop and maintain collaborative relationships with community organizations and corporate partnerships.
  • Develop and monitor program budget to meet fiscal objectives.
  • Oversee branch-wide events including the EWC Block Party, Chuck-A-Puck, and SCRABBLE events. Assist in other Y fundraising activities and special events.
  • Model relationship-building skills (including Listen First) in all interactions. Respond to all member and community inquiries and complaints in a timely manner.
  • Learn and utilize Y software for member services and programming needs.
  • Fosters an inclusive environment appreciative of differences in the workplace.
  • Oversee building rentals, birthday party rentals, and subsequent billing
  • Meaningfully participate in and lead efforts to support the Y's commitment to equity and diversity.

Cause-Driven Leadership Competencies
  • Values: Reinforce the Y's values within the organization and community
  • Community: Communicate benefits and impact of the Y's efforts with stakeholders
  • Inclusion: Develop strategies to ensure staff and volunteers reflect the community we serve
  • Relationships: Build and nurture strategic relationships to enhance support of the city
  • Developing Others: Provide tools and resources for the development of others
  • Decision-Making: Make sound judgments, and transfer learning from one situation to another
  • Change Capacity: Demonstrate an openness to change, and seek opportunities in the change process

Required Certifications
CPR/First Aid and AED certified. Training can be provided upon hire and must be obtained within 60 days. Higher levels of certification are accepted.
Ymca Careers
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