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Membership Service Jobs in Kentucky (NOW HIRING)

EventsAiLink

$40 - $90/hr

Resolve service requests quickly while maintaining the highest standards of professionalism, confidentiality, and discretion. * Build long-term relationships that encourage membership renewals and ...

New

NCSL International

$70 - $100/hr

... customer service. Interpersonal & Sales Instincts: Exceptional communication, charisma, and ... Membership Onboarding & Growth: Lead engaging facility tours for prospective members, conduct ...

Genesis Health Clubs

Membership Consultant

Lexington, KY · On-site

$36K - $65K/yr

We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to ... Free all-access gym membership * A passionate, supportive culture where Staff is Family Whether you ...

Houston Hospitality Alliance

$60 - $90/hr

... customer service. * Interpersonal & Sales Instincts (Preferred): Exceptional communication ... Membership Onboarding & Growth: Lead engaging facility tours for prospective members, conduct ...

WHYY

$60 - $90/hr

About the Role The Digital Membership & Engagement Specialist develops and executes coordinated ... services, benefits, and community impact. * Curate and produce newsletters and related ...

New

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All JobsMembership Service JobsMembership Service Jobs in Kentucky

Membership Service information

What is the difference between Membership Service vs Customer Service?

AspectMembership ServiceCustomer Service
Required CredentialsTypically no formal certifications, but knowledge of membership programs helpfulOften requires communication or customer relations training
Work EnvironmentMembership organizations, clubs, associationsRetail, call centers, service industries
Employer & Industry UsageUsed in clubs, gyms, professional associationsUsed across various industries including retail, hospitality
Search & Comparison IntentUnderstanding roles related to managing membershipsFocus on resolving customer issues and inquiries

Membership Service primarily involves managing member accounts, renewals, and engagement within organizations like clubs or associations. Customer Service has a broader scope, focusing on assisting customers with products, services, and resolving issues across many industries. While both roles require strong communication skills, Membership Service is specialized in membership management, whereas Customer Service emphasizes general client support.

What is a membership service position?

A membership service position involves assisting members or clients with their accounts, providing information, resolving issues, and ensuring a positive experience. These roles often require strong communication skills, familiarity with customer management software, and a focus on member satisfaction.

What are the most commonly searched types of Membership Service jobs in Kentucky?

The most popular types of Membership Service jobs in Kentucky are:

What cities in Kentucky are hiring for Membership Service jobs?

Cities in Kentucky with the most Membership Service job openings:

Membership Service jobs near you
Infographic showing various Membership Service job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Assistant Director - Membership

YMCA of Greater Louisville

Louisville, KY • On-site

$15/hr

Part-time

Posted 22 days ago

Job description

As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community.The Assistant Membership Director will foster a member-focused culture and model relationship building skills in all interactions. Additionally, under the direct supervision of the Senior Membership Director, this individual will be responsible for community engagement and building relationships that positively impact the community and support organizational goals.

WHO WE'RE LOOKING FOR:

A leader to help support and develop to maximize our impact. This person will:

  • Model the YMCA Core Values of Caring, Honesty, Respect, and Responsibility through actions and conversations with members, and communicate our image using the Y’s Voice Words of Genuine, Nurturing, Hopeful, Welcoming and Determined.
  • Set the standards and model exceptional member service to staff, volunteers, and members, and demonstrate genuine relationship building daily.
  • Welcome prospective members using a “Listen First” approach by determining their needs, connecting them with the benefits of membership, and asking them to join.

WHAT YOU'LL DO:

  •  Train, supervise, and mentor 25 part-time staff—you get to have a direct impact on the success of our membership team!
  • Demonstrate goal orientated conversations with prospective members using open-ended questions to learn their needs and help connect them with the benefits of membership.
  • Develop and implement ongoing tactics to increase member enrollment and ensure member retention through excellent member services.
  • Plan and coordinate community events, workshops, and activities to foster sense of belonging and promote community involvement.
  • Build and maintain relationships with community organizations, schools, and other stakeholders to promote collaboration and partnership opportunities.
  • Handle and resolve member questions/complaints in a professional and caring manner.
  • Have meaningful conversations with members who are looking for financial assistance towards membership and programs.
     

EFFECT ON END RESULT: 

Successful performance in this position results in creating a positive environment ensuring that members feel welcomed and wanted. Increased membership sales through open ended questions and connecting perspective members goals to the benefits of membership. Train, support and develop new staff who join our membership team. Supporting the YMCA mission through all interactions and modeling the characteristics of welcoming, nurturing, genuine, determined, and hopeful.
 

WHO YOU ARE: 

  • Enjoys engaging with others and building relationships
  • Wants to grow within an organization
  • Emotionally intelligent and naturally empathetic
  • Drawn to supporting and encouraging others to reach their goals
  • Incredibly detail-oriented and organized
  • A strong commitment to nonprofit, mission-based work
  • Thrives in a fast pace environment

Bonus Points:

  • Two or more years of supervisory experience
  • Fiscal Management experience
  • Proven track record of making creative changes to programs and processes
     

The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.

Apply