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Membership Service Associate Jobs in Red Bud, IL

No Leash Needed

Customer Service Rep

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... memberships. * Calm and solution-focused when handling customer concerns * Passionate about dogs ...

No Leash Needed

Customer Service Rep

O Fallon, IL · On-site

$15 - $20.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... memberships. * Calm and solution-focused when handling customer concerns * Passionate about dogs ...

No Leash Needed

Customer Service Rep

O Fallon, IL

$15 - $20.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... memberships. * Calm and solution-focused when handling customer concerns * Passionate about dogs ...

No Leash Needed

Customer Service Rep

O Fallon, IL

$15 - $20.25/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ... memberships. * Calm and solution-focused when handling customer concerns * Passionate about dogs ...

Sam's Club

(USA) Co-Manager

Oakville, MO · On-site

$88K - $110K/yr

... Membership and the quality of Sams Clubs merchandiseAssists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approachesand ...

Sam's Club

(USA) Co-Manager

Saint Louis, MO · On-site

$88K - $110K/yr

... Membership and the quality of Sams Clubs merchandiseAssists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approachesand ...

Sam's Club

(USA) Co-Manager

Belleville, IL · On-site

$88K - $110K/yr

... Membership and the quality of Sams Clubs merchandiseAssists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approachesand ...

Walmart

(USA) Co-Manager

Saint Louis, MO · On-site

... Membership and the quality of Sams Clubs merchandiseAssists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approachesand ...

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All JobsMembership Service Associate JobsMembership Service Associate Jobs in Red Bud, IL

Membership Service Associate information

See Red Bud, IL salary details

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How much do membership service associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for membership service associate in Red Bud, IL is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.65 per hour, depending on experience, location, and employer.

What is the difference between Membership Service Associate vs Customer Service Representative?

AspectMembership Service AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentFitness centers, clubs, associations, or membership-based organizationsCall centers, retail, corporate offices, or service industries
Employer & Industry UsageUsed mainly in membership-based organizations like gyms, clubs, or associationsCommon across various industries including retail, telecom, and hospitality
Common Search & Comparison IntentYesYes

The main difference between a Membership Service Associate and a Customer Service Representative lies in their work environment and focus. Membership Service Associates primarily work in membership-based organizations, handling member inquiries and managing memberships. Customer Service Representatives work across diverse industries, providing general customer support. While both roles require strong communication skills and similar credentials, their specific duties and settings differ.

What is a membership service associate?

A membership service associate is a professional responsible for assisting members with account management, inquiries, and service needs. They often work in customer service environments, using communication skills and knowledge of membership programs to ensure member satisfaction and retention.

What is the role of a Membership Service Associate?

A Membership Service Associate is responsible for assisting members with account inquiries, processing memberships, and providing excellent customer service. They often use customer management software and need strong communication skills to address member needs effectively.

What cities near Red Bud, IL are hiring for Membership Service Associate jobs?

Cities near Red Bud, IL with the most Membership Service Associate job openings:

Membership Service Associate jobs near you

Customer Service Rep

No Leash Needed

Saint Louis, MO • On-site

$15.50 - $21.25/hr

Other

Re-posted 22 days ago

Job description

Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
  • We're seeking someone who is:
  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats
You must be able to:
  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely
Work Schedule
  • Part-Time
  • Monday-Friday shifts
  • Weekend availability required
  • Holiday availability required
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Employee discount
  • Paid training

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