Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle.
Customer Service Representative (Motivator) - Brampton Gateway
Brampton, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Customer Service Representative (Motivator) - Brampton Gateway
Brampton, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Customer Service Representative (Motivator) - Whitby Centrum
Whitby, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Customer Service Representative (Motivator) - Whitby Centrum
Whitby, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Overnight Customer Service Representative (Motivator) - Whitby Centrum
Whitby, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Overnight Customer Service Representative (Motivator) - Whitby Centrum
Whitby, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
Mississauga, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
Mississauga, ON · On-site
CA$18.60/hr
Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise. * Assist Members throughpossessing an in-depth knowledge ...
Membership Service Assistant information
What is the role of a membership service assistant?
A membership service assistant supports members by handling inquiries, processing memberships, and maintaining member records. They often use customer service skills and membership management software to ensure a positive experience and accurate account information.
What does a membership service assistant do?
A membership service assistant helps manage member accounts, processes applications, renewals, and payments, and provides customer support. They often use database systems and communication tools to assist members and ensure a positive experience within the organization or facility.
Costco rating
8.1
Based on 1,918 frontline employees who took The Breakroom Quiz
2nd of 39 rated national retailers
Job description
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Job Description
Description of position:
Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member.
Daily tasks and responsibilities:
- Conducts hourly warehouse safety and security checks. Walks the warehouse and perimeter. Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits. Fills out the inspection forms and shows results to the duty manager. Attends warehouse safety meetings.
- Welcomes members entering the warehouse. Approaches, smiles and makes eye contact and greets. Verifies membership card. Offers cart if necessary. Keeps entrance/exit area clean.
- Clicks a handheld counter to count members entering the warehouse. Reports half-hourly counts to Front End and records counts on weekly reports.
- Monitors warehouse access. Reports arrival of armored transport vehicle to duty manager. Discretely observes armored deposit pick up, jewelry and register drawer set up and pick-up while holding panic button. Checks backpacks, lunch pails, briefcases, strollers, etc., at exit. Plug in the electric scooters as they return.
- Greets exiting member. Checks accuracy and validity of member's receipts and compares to merchandise. Arranges speedy assistance for any member correction or concern. Marks receipt with highlighter, thanks member.
- Provides and arranges prompt and courteous member service. Directs members to product and service locations. Enlists assistance for loading, shopping, etc. Dries off wet carts.
- Watches after hours exit door discretely from personal vehicle and reports door area status by 2-way radio before doors can be opened for employees. Drives warehouse perimeter in personal vehicle for security checks. Watches closing managers leave. Reports suspicious activity to duty manager and calls police if necessary.
Non-Essential Functions and Tasks:
- Assists in other areas of the warehouse as necessary.
Qualifications (Costco-specific or industry-specific skills that candidates must possess):
- Education/Training : High School Diploma or GED preferred.
- Licenses/Certifications : Valid Driver's License and vehicle required.
- Experience: None.
- Knowledge/Skills: None.
- Other:
Knowledge and talents recommended for job success:
NOTE: For postings in Quebec locations, candidates must be able to communicate in French (oral and written).
Pay Details
$20.00 - 20.00
Pay Rate Type
Hourly
Apply Now
About Costco
Sourced by ZipRecruiter
Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Issaquah, WA, US
Year founded
1983