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Membership Engagement Associate Jobs in Ohio (NOW HIRING)

Strengthen long-term member relationships through consistent follow-ups and thoughtful engagement What You'll Have: * Previous experience in sales or customer-facing roles is a plus * Comprehensive ...

Strengthen long-term member relationships through consistent follow-ups and thoughtful engagement What You'll Have: * Previous experience in sales or customer-facing roles is a plus * Comprehensive ...

Strengthen long-term member relationships through consistent follow-ups and thoughtful engagement What You'll Have: * Previous experience in sales or customer-facing roles is a plus * Comprehensive ...

Sales Associate

Dayton, OH · On-site

$12 - $14/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Pickerington, OH · On-site

$12 - $20/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Lima, OH · On-site

$12 - $20/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Lima, OH · On-site

$12 - $14/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Pickerington, OH · On-site

$12 - $14/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Dayton, OH · On-site

$12 - $20/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Toledo, OH · On-site

$12 - $20/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Sales Associate

Toledo, OH · On-site

$12 - $14/hr

This is more than a sales job, it's a customer engagement and leadership opportunity. You'll be ... Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and ...

Drive membership sales by introducing guests to the benefits of Stretch Zone * Deliver exceptional ... Ensure strong member retention through proactive engagement, follow-ups, and a seamless client ...

Drive membership sales by introducing guests to the benefits of Stretch Zone * Deliver exceptional ... Ensure strong member retention through proactive engagement, follow-ups, and a seamless client ...

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Membership Engagement Associate information

What does a Membership Engagement Associate do?

A Membership Engagement Associate is responsible for building and maintaining relationships with an organization's members. Their duties often include welcoming new members, answering membership inquiries, organizing events or communications, and ensuring members are engaged and satisfied. They track member feedback, help improve member retention, and support the organization's overall growth and community. Their work is key to fostering a positive and active member experience.

How does a Membership Engagement Associate typically collaborate with other departments to enhance member experience?

Membership Engagement Associates often work closely with marketing, events, and customer service teams to deliver a seamless and engaging experience for members. They may coordinate with marketing to develop targeted communications, partner with events teams to organize member-exclusive activities, and provide feedback to customer service about recurring member concerns. This cross-functional collaboration ensures that members feel valued and that their needs are addressed promptly, making teamwork an essential aspect of the role.

What are the key skills and qualifications needed to thrive as a Membership Engagement Associate, and why are they important?

To thrive as a Membership Engagement Associate, you need strong communication, organizational abilities, and experience in customer relationship management, often supported by a bachelor's degree in business, communications, or a related field. Familiarity with CRM software, email marketing tools, and event management platforms is typically required. Outstanding interpersonal skills, problem-solving, and a proactive approach help build rapport and foster member loyalty. These skills are crucial for driving member satisfaction, retention, and engagement, which directly impact organizational growth.

What is the difference between Membership Engagement Associate vs Membership Coordinator?

AspectMembership Engagement AssociateMembership Coordinator
Primary FocusEngaging members, fostering community, increasing retentionManaging membership processes, onboarding, and data management
ResponsibilitiesDeveloping engagement strategies, organizing events, communicationProcessing memberships, maintaining records, customer service
Required SkillsCommunication, relationship-building, event planningAdministrative skills, data entry, customer support
Work EnvironmentNonprofit or association settings, member-focusedOffice-based, administrative, member services

The Membership Engagement Associate primarily focuses on building relationships and increasing member involvement, while the Membership Coordinator handles administrative tasks related to membership management. Both roles are essential in member-driven organizations but differ in their core functions and daily activities.

What are the most commonly searched types of Membership Engagement jobs in Ohio?

The most popular types of Membership Engagement jobs in Ohio are:

What cities in Ohio are hiring for Membership Engagement Associate jobs?

Cities in Ohio with the most Membership Engagement Associate job openings:

Retail Membership Sales Specialist

AAA Club Alliance, Inc.

Sylvania, OH • On-site

$17.33 - $22.16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

252nd of 312 rated insurance


Job description

Join Us Today!
Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer, apply now and take the next step towards a rewarding career!
AAA Club Alliance is actively hiring for an experienced full-time Retail Membership Sales Specialist! Check out what AAA can offer you:
  • The starting base compensation for this position is $17.33 to $22.16 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
  • This position is eligible to earn incentive pay, with an average payout of $162.00 - $500.00 per month.
  • Store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week
  • No Sundays!
  • Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Store Location: 3200 Meijer Drive Toledo, OH 43617
What our Retail Membership Sales Specialists do:
  • Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
  • Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls. Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
  • Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
  • Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers
  • Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

What you will need:
  • Bring a minimum of three (3) years of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
  • Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public designation or willingness to obtain with 6 months of employment.
  • High school diploma or equivalent required
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Sales

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