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Membership Associate Jobs in Brookline, MA (NOW HIRING)

Stretch Zone

Membership Sales Associate

Mansfield, MA · On-site

$18 - $25/hr

As a Membership Sales Associate, your role is to inspire and support individuals in achieving their goals through our innovative membership model centered around practitioner-assisted stretching.

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Membership Associate information

See Brookline, MA salary details

$8

$17

$31

How much do membership associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for membership associate in Brookline, MA is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.70 per hour, depending on experience, location, and employer.

What does a membership associate do?

A membership associate is responsible for enrolling new members, managing membership records, and providing customer service to existing members. They often use database systems to track memberships and may assist with renewals, inquiries, and membership benefits. Strong communication skills and attention to detail are important in this role.

How does a Membership Associate typically collaborate with other departments to enhance member experience?

As a Membership Associate, you'll frequently coordinate with departments such as marketing, customer service, and events to ensure a cohesive and positive experience for members. This may involve sharing member feedback with relevant teams, assisting in the planning and execution of member-exclusive events, and helping to develop targeted communications or promotional materials. Collaboration is essential to identify opportunities for improving retention and engagement, so you'll often participate in cross-functional meetings and projects. These interactions not only enhance the member experience but also help you build valuable relationships within the organization.

What are the key skills and qualifications needed to thrive as a Membership Associate, and why are they important?

To thrive as a Membership Associate, you need strong customer service skills, attention to detail, and experience with membership management or sales, often supported by a high school diploma or relevant work experience. Familiarity with CRM software, membership databases, and point-of-sale systems is typically required. Excellent communication, problem-solving, and interpersonal skills help you build relationships and handle member inquiries effectively. These abilities ensure member satisfaction, retention, and smooth membership operations for the organization.
What are the most commonly searched types of Membership jobs in Brookline, MA? The most popular types of Membership jobs in Brookline, MA are:
What cities near Brookline, MA are hiring for Membership Associate jobs? Cities near Brookline, MA with the most Membership Associate job openings:
Membership Associate jobs near you
Infographic showing various Membership Associate job openings in Brookline, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,334 per year, or $17.5 per hour.

Welcome Center Representative

MYSTIC VALLEY YOUNG MENS CHRISTIAN ASSOC

Malden, MA • On-site

Other

Re-posted 10 days ago

Job description

Welcome Center Attendant / Membership Associate

The Welcome Center Attendant / Membership Associate serves as the first point of contact for visitors and prospective members. This role is responsible for delivering exceptional customer service, providing accurate information about programs and services, processing membership sales, and maintaining a welcoming and professional environment. The ideal candidate is friendly, detail-oriented, and comfortable engaging with the public to promote membership options and support overall facility operations.

Customer Service & Front Desk Support
  • Greet all members in a warm and professional manner.
  • Answer questions regarding programs, services, schedules, and facility amenities.
  • Respond to phone and email inquiries promptly and courteously.
  • Check members in and verify account status.
  • Assist with registration for classes, programs, and special events.
Membership Sales
  • Provide information on membership types, benefits, pricing, and promotions.
  • Guide prospective members through tours of the facility as needed.
  • Maintain a strong understanding of membership features to confidently promote and sell memberships.
  • Process new memberships, renewals, and cancellations accurately.
Administrative & Operational Tasks
  • Process payments, receipts, and daily transactions with accuracy.
  • Assist with maintaining cleanliness and order in the welcome center area.
  • Report maintenance or safety concerns to appropriate director.
  • Support the team during special events, peak hours, and promotional activities.
  • Follows all YMCA policies
  • Any and all other duties assigned by your direct supervisor.
Availability
  • This position covers shifts that fall between 11:00 a.m. and 9:30 p.m. At this time, we are not hiring for morning shifts. This time frame represents the range of possible working hours, not the full length of each shift. This is a part-time role, and scheduled days and hours may vary from week to week based on staffing needs.
Qualifications
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Strong communication and interpersonal skills.
  • Comfort with point-of-sale systems and basic computer operations.
  • Ability to multitask in a fast-paced environment.
  • Friendly, approachable demeanor with a customer-first attitude.
  • Ability to work evenings, weekends, and holidays as needed.
Physical Requirements
  • Ability to stand for extended periods.
  • Light lifting (up to 50 lbs) may be required.

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