ZipRecruiter

Log In

1

Membership Assistant Jobs in Portland, OR (NOW HIRING)

themac

Senior Membership Manager

Portland, OR

Support Financial & Operational Excellence * Assist with annual budgeting, forecasting, and monitoring of membership-related revenue and expenses. * Oversee initiation fee reconciliation and related ...

themac

Senior Membership Manager

Portland, OR

Support Financial & Operational Excellence * Assist with annual budgeting, forecasting, and monitoring of membership-related revenue and expenses. * Oversee initiation fee reconciliation and related ...

UFC Gym

Membership Manager

Beaverton, OR · On-site

Build and maintain a consistent schedule to cover all appropriate shifts. * Assist in the ... Membership retention. * Timely completion of assigned tasks and projects. Compensation: Salary ...

Pax Fitness/NW Stretch

AF Membership Sales

Vancouver, WA · On-site

$17 - $20/hr

Support Club Operations: Assist with admin, lead tracking, collaborate with the Club Director ... Free membership, personal training, and discounts on health products * Flexible schedule and career ...

Pax Fitness/NW Stretch

AF Membership Sales

Vancouver, WA · On-site

$17 - $20/hr

Support Club Operations: Assist with admin, lead tracking, collaborate with the Club Director ... Free membership, personal training, and discounts on health products * Flexible schedule and career ...

Pax Fitness/NW Stretch

AF Membership Sales

Vancouver, WA · On-site

$17 - $20/hr

Support Club Operations: Assist with admin, lead tracking, collaborate with the Club Director ... Free membership, personal training, and discounts on health products * Flexible schedule and career ...

Pax Fitness/NW Stretch

AF Membership Sales

Vancouver, WA · On-site

$17 - $20/hr

Support Club Operations: Assist with admin, lead tracking, collaborate with the Club Director ... Free membership, personal training, and discounts on health products * Flexible schedule and career ...

Pax Fitness/NW Stretch

AF Membership Sales

Vancouver, WA · On-site

$17 - $20/hr

Support Club Operations: Assist with admin, lead tracking, collaborate with the Club Director ... Free membership, personal training, and discounts on health products * Flexible schedule and career ...

Hawks View Winery

TASTING ROOM HOST/HOSTESS

Sherwood, OR · On-site

$16.50/hr

Check all visitors in and verify reservations and club membership. * Assist and direct guests to their assigned table area and Servers. * Work well under pressure when the winery is busy and handle ...

Jockey

Sales Associate

Woodburn, OR

$14.50 - $19.50/hr

Promote awareness and excitement to grow Jockey Rewards ® membership. * Assist in driving all aspects of store level sales and profitability. * Perform various sales and register transactions ...

Jockey International, Inc.

Sales Associate

Woodburn, OR · On-site

$14.50 - $19.50/hr

Promote awareness and excitement to grow Jockey Rewards ® membership. * Assist in driving all aspects of store level sales and profitability. * Perform various sales and register transactions ...

Jockey

Sales Associate

Woodburn, OR · On-site

$14.50 - $19.50/hr

Promote awareness and excitement to grow Jockey Rewards ® membership. * Assist in driving all aspects of store level sales and profitability. * Perform various sales and register transactions ...

BSUE DOGS CORP

Membership Sales Associate

Sherwood, OR · On-site

$15 - $20.50/hr

High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide. Why ...

BSUE DOGS CORP

Membership Sales Associate

Hillsboro, OR · On-site

$15.25 - $20.75/hr

High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide. Why ...

next page

Showing results 1-20

All JobsMembership JobsMembership Assistant JobsMembership Assistant Jobs in Portland, OR

Membership Assistant information

See Portland, OR salary details

$6

$20

$35

How much do membership assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for membership assistant in Portland, OR is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Portland, OR?

The most popular types of Membership jobs in Portland, OR are:

What are popular job titles related to Membership Assistant jobs in Portland, OR?

For Membership Assistant jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Membership Assistant jobs in Portland, OR look for?

The top searched job categories for Membership Assistant jobs in Portland, OR are:

What cities near Portland, OR are hiring for Membership Assistant jobs?

Cities near Portland, OR with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,132 per year, or $20.7 per hour.

Senior Membership Manager

themac

Portland, OR

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

The Role
The Multnomah Athletic Club (MAC) is on the hunt for a Senior Membership Manager to join our Membership Team.  This leader will serve as the strategic and operational leader of the Club's Membership function, driving membership growth, engagement, governance excellence, and member satisfaction. This role partners closely with Club leadership, committees, and cross-functional teams to deliver an exceptional member experience throughout the entire membership lifecycle, from acquisition and onboarding through long-term engagement and retention.
As a highly visible leader, you'll oversee membership strategy, operations, admissions, analytics, and member experience initiatives while leading a talented team dedicated to supporting the Club's long-term success. The ideal candidate combines strategic thinking, operational expertise, strong leadership skills, and a deep appreciation for private club culture and member-centered service.
 
What You'll Do
 
Lead Membership Strategy & Lifecycle Management
  • Develop and execute strategies that strengthen member acquisition, onboarding, engagement, retention, and overall membership health.
  • Partner with Club leadership and committees to advance long-range membership goals and strategic initiatives.
  • Oversee membership pathways, admissions processes, waitlist management, and membership transitions.
  • Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth and improvement.
  • Monitor industry trends and best practices to continually enhance membership programs and services.
Drive Governance & Committee Support
  • Serve as the primary staff liaison to the Membership and Diversity Admissions Committees.
  • Prepare agendas, reports, application reviews, policy analysis, and supporting documentation for committee meetings.
  • Interpret and apply Club bylaws, rules, and membership policies with consistency and sound judgment.
  • Present recommendations, analyses, and policy matters to committees and Board leadership.
Lead and Develop a High-Performing Team
  • Supervise and develop a team supporting member experience, admissions, operations, and analytics.
  • Provide coaching, mentorship, performance management, and professional development opportunities.
  • Manage staffing plans, workloads, scheduling, budgets, and departmental priorities.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.
Oversee Membership Analytics & Reporting
  • Ensure the integrity, confidentiality, and accuracy of membership data and records.
  • Develop and monitor key membership performance metrics and dashboards.
  • Produce reports, presentations, and trend analyses for leadership, committees, and the Board of Trustees.
  • Translate data into actionable insights that improve engagement, retention, and operational performance.
Champion Member Experience
  • Ensure a seamless and exceptional member experience across all stages of the membership journey.
  • Resolve complex and sensitive member matters with professionalism, discretion, and sound judgment.
  • Partner with Communications to ensure membership-related messaging is accurate, effective, and member-focused.
  • Enhance onboarding programs and engagement initiatives that strengthen member connection and loyalty.
Support Financial & Operational Excellence
  • Assist with annual budgeting, forecasting, and monitoring of membership-related revenue and expenses.
  • Oversee initiation fee reconciliation and related financial processes.
  • Evaluate and improve membership systems, workflows, reporting capabilities, and operational practices.
  • Partner with Technology and other departments to leverage automation, AI, and emerging technologies to improve efficiency and member engagement.
 
What You'll Bring
 
Required Qualifications 
  • Bachelor's degree or an equivalent combination of education and experience.
  • Seven (7) or more years of progressive experience in membership, member services, customer experience, hospitality, or a related field.
  • At least three (3) years of leadership experience managing teams and business operations.
  • Experience developing and executing membership lifecycle strategies, including acquisition, onboarding, engagement, and retention initiatives.
  • Experience working with committees, boards, or governance groups.
  • Demonstrated ability to balance member service excellence, operational priorities, and organizational objectives.
Preferred Qualifications
  • Experience within a private club, hospitality, association, or member-based organization.
  • Knowledge of private club governance, committee structures, member relations, and admissions processes.
Knowledge, Skills & Abilities
  • Strategic thinker with the ability to turn organizational goals into measurable results.
  • Strong leadership skills, including coaching, team development, performance management, and succession planning.
  • Excellent verbal and written communication skills with the ability to present effectively to senior leaders, committees, and boards.
  • Strong analytical and problem-solving abilities with experience using data to drive decisions.
  • Proficiency with CRM systems, membership management platforms, Microsoft Office Suite, and related business technologies.
  • Outstanding customer service skills and ability to handle sensitive situations with professionalism and discretion.
  • Ability to maintain confidentiality and exercise sound judgment when working with member and governance information.
Additional Requirements
  • Availability to work evenings, weekends, and other non-traditional hours to support committee meetings, board meetings, member events, and operational needs.
  • Ability to work on-site regularly as this is not a hybrid position.
  • Ability to meet the physical requirements of the role, including extended periods of sitting, standing, walking, and occasional lifting of up to 25 pounds.
 
What You'll Gain
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
  • Full-time employees: Enjoy medical, dental, and vision insurance.
  • Facility access: Free access to our exercise room and classes, climbing gym, and pools.
  • Convenience: Free parking and discounted public transportation passes.
  • Retirement: Participate in our 401(k) program with an employer match.
  • Well-being: Access our Employee Assistance Program (EAP) for free.
  • Perks: Enjoy discounts on club services and meals.
 
 
Join us in shaping an exceptional membership experience while helping advance the long-term success and vitality of one of Portland's premier private clubs. Apply today!
#LI-Onsite

Apply