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Membership Assistant Jobs in Elgin, IL (NOW HIRING)

Life Time, Inc.

Membership Concierge III

Naperville, IL · On-site

$19.75/hr

In this role, you will actively promote Life Time to prospective members, assist with the buying ... Completion of Membership Sales Certification within 60 days of hire * Completion of Retention ...

Life Time

Membership Concierge III - PT

Naperville, IL

$19.75/hr

In this role, you will actively promote Life Time to prospective members, assist with the buying ... Completion of Membership Sales Certification within 60 days of hire * Completion of Retention ...

New

Life Time

Membership Concierge III - PT

Naperville, IL

$19.75/hr

In this role, you will actively promote Life Time to prospective members, assist with the buying ... Completion of Membership Sales Certification within 60 days of hire * Completion of Retention ...

New

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All JobsMembership JobsMembership Assistant JobsMembership Assistant Jobs in Elgin, IL

Membership Assistant information

See Elgin, IL salary details

$5

$19

$33

How much do membership assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for membership assistant in Elgin, IL is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.15 per hour, depending on experience, location, and employer.

What does a membership assistant do?

A Membership Assistant is responsible for supporting the daily operations of an organization’s membership program. This typically includes processing new member applications, renewing memberships, responding to member inquiries, maintaining accurate membership records, and assisting with member communications and events. The role often involves a mix of administrative tasks and customer service, ensuring members have a positive experience and their needs are addressed promptly.

What key skills and qualifications are needed to thrive as a membership assistant, and why are they important?

To thrive as a Membership Assistant, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with membership management software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive relationships with members and resolve inquiries efficiently. These skills ensure smooth membership operations, high member satisfaction, and effective support for organizational goals.

What are some common challenges faced by membership assistants when managing member inquiries and renewals?

Membership Assistants often handle a high volume of inquiries and renewal requests, which can be challenging during peak periods. Balancing personalized service with efficiency is crucial, as members expect timely and helpful responses. Additionally, staying organized and maintaining accurate records is essential to prevent lapses in membership and ensure a positive experience. Strong communication skills and the ability to quickly learn membership management systems can help overcome these challenges.

What is the difference between Membership Assistant vs Membership Coordinator?

AspectMembership AssistantMembership Coordinator
ResponsibilitiesAssists with member inquiries, processes memberships, maintains recordsManages membership campaigns, develops retention strategies, oversees member engagement
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeSimilar; often requires additional experience in member relations or marketing
Work EnvironmentClerical, customer service-focused, office settingMore strategic, involves planning and outreach, often in office or event settings
Industry UsageCommon in nonprofits, clubs, associationsUsed in similar organizations, with a focus on growth and retention

The main difference between a Membership Assistant and a Membership Coordinator lies in scope and responsibilities. The Membership Assistant primarily handles administrative tasks and member inquiries, while the Membership Coordinator takes on a more strategic role in managing membership growth and engagement. Both roles require similar credentials and are vital in member-focused organizations.

What are the most commonly searched types of Membership jobs in Elgin, IL?

The most popular types of Membership jobs in Elgin, IL are:

What job categories do people searching Membership Assistant jobs in Elgin, IL look for?

The top searched job categories for Membership Assistant jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Membership Assistant jobs?

Cities near Elgin, IL with the most Membership Assistant job openings:

Membership Assistant jobs near you
Infographic showing various Membership Assistant job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,204 per year, or $19.3 per hour.

Holistic Spa Membership Sales Associate

The NOW Massage Naperville

Naperville, IL • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources

Summary Objective: 
The Membership Associate leads and manages membership sales generation and ensures all boutique operations are consistent with The NOW Massage Boutique standards. Membership Associates also may assist the management team in all boutique operations.

Essential Functions:

  • Deliver the ultimate massage experience to every guest and member, every time
  • Meet established monthly sales and performance goals by selling and promoting our memberships
  • Assist in Membership Sales as directed by management team 
  • Create positive experiences for all guests and prospects
  • Exhibit excellent customer service – greets members by name, guests, and staff with a smile

Job Responsibilities:

  • Ensure membership agreements are filled out accurately and completely
  • Ensure every member is checked in in a timely manner
  • Set appointments and maintain schedules
  • Completes follow up calls to prospects, membership renewals, etc.
  • Promote sales of memberships, boutique items, and gift cards
  • Maintain daily cleaning checklist for front desk
  • Leads staff by example
  • Ensures the front desk is operated with the focus on customer service
  • Maintains the desk in clean and efficient order
  • Attends and actively participates in company meetings
  • Interacts with other staff members in a positive, professional manner
  • Assume other responsibilities as needed
  • Work early mornings, evenings, and weekends as needed

Required Knowledge, Skills & Abilities:

  • Ability to work with team members effectively
  • Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude
  • Ability to handle challenging customer issues with patience, tact and professionalism
  • Must have a high level of professionalism, honesty, integrity and work ethic
  • Demonstrated selling skills
  • Excellent telephone etiquette
  • Effective organizational skills
  • Experience working in a team orientated environment
  • Excellent communication and customer service skills
  • Understanding of basic cash-handling procedures
  • Basic computer skills
  • Verbal and non-verbal communication skills