ZipRecruiter

Log In

1

Membership Assistant Manager Jobs in Virginia (NOW HIRING)

Planet Fitness

Assistant Manager

Fredericksburg, VA · On-site

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Colonial Heights, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Henrico, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Lynchburg, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Fredericksburg, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Christiansburg, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Midlothian, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Richmond, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Fredericksburg, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Salem, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

Planet Fitness

Assistant Manager

Roanoke, VA · On-site

$13/hr

The Assistant Manager is a full-time position that assists the club manager in the oversight of ... Perform membership related functions such as sign-ups, contact/billing information updates ...

ExtensisHR

Membership & Operations Manager

Arlington, VA · On-site

$55K - $62K/yr

The Membership & Operations Manager is responsible for the day-to-day management of membership ... Oversee volunteer opportunity postings and assist with onboarding new volunteers. * Foster member ...

U-Haul

Assistant Moving Center Manager

Richmond, VA · On-site

$14.50 - $16.50/hr

U-Haul Federal Credit Union membership Assistant General Manager Responsibilities: * Run daily operations of center in General Manager's absence. * Make moment-to-moment decisions to allocate time ...

Hand & Stone - Fairfax

Assistant Manager

Fairfax, VA · On-site

$17 - $20/hr

You are comfortable educating members and guests on services, upgrades, products, and memberships ... Assistant Spa Manager should have some weekend availability. Experience in leadership, sales ...

next page

Showing results 1-20

All JobsMembership JobsMembership Assistant Manager JobsMembership Assistant Manager Jobs in Virginia

Membership Assistant Manager information

What does a membership assistant manager do?

A Membership Assistant Manager helps oversee the membership operations within an organization, such as a gym, club, or association. Their responsibilities often include assisting with member recruitment and retention, supporting customer service, processing memberships, and supervising membership staff. They work closely with the Membership Manager to ensure that members have a positive experience and that administrative processes run smoothly. This role may also involve organizing events, handling member inquiries, and maintaining accurate records.

What skills and qualifications are needed to be a membership assistant manager?

To excel as a Membership Assistant Manager, you need strong organizational, customer service, and sales abilities, often supported by experience in membership-based organizations or retail environments. Familiarity with membership management software, CRM systems, and point-of-sale platforms is typically required. Exceptional interpersonal communication, problem-solving, and leadership skills help build rapport with members and support team effectiveness. These competencies ensure efficient membership operations, high member satisfaction, and successful growth of the membership base.

How does a membership assistant manager collaborate with other departments to enhance member satisfaction?

As a Membership Assistant Manager, close collaboration with departments like marketing, customer service, and operations is essential to ensure a seamless experience for members. You may work with marketing to develop outreach campaigns, coordinate with customer service to resolve member concerns, and partner with operations to streamline onboarding processes. Regular cross-departmental meetings and open communication channels help identify and address potential issues, ultimately boosting overall member satisfaction. This collaborative environment not only supports members but also fosters your professional growth and network within the organization.

What is the difference between Membership Assistant Manager vs Membership Coordinator?

AspectMembership Assistant ManagerMembership Coordinator
ResponsibilitiesOversees membership processes, manages staff, develops retention strategiesAssists with membership enrollment, handles inquiries, supports outreach activities
Required CredentialsHigh school diploma or equivalent; experience in membership managementHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, leadership role within membership departmentOffice or event settings, support role in membership services
Industry UsageCommon in associations, clubs, and nonprofitsCommon in similar organizations, often as entry-level or support role

The Membership Assistant Manager typically holds a leadership role, overseeing membership operations and staff, requiring more experience and responsibilities. The Membership Coordinator focuses on supporting membership activities, handling inquiries, and assisting with outreach. Both roles are vital in membership-driven organizations but differ mainly in scope and level of responsibility.

What is the role of a membership assistant manager?

A membership assistant manager oversees member services, manages membership records, and supports membership recruitment and retention efforts. They often coordinate with staff, handle member inquiries, and may use management software to track memberships and related data.

What cities in Virginia are hiring for Membership Assistant Manager jobs?

Cities in Virginia with the most Membership Assistant Manager job openings:

Membership Assistant Manager jobs near you
Infographic showing various Membership Assistant Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Assistant Manager

Fredericksburg, VA • On-site

Planet Fitness
Health and Personal Care Stores • 501 - 1,000 employees
Learn more about Planet Fitnessexternal

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 608 frontline employees who took The Breakroom Quiz

Job description

Who We Are:
At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
Characteristics that will make you a perfect match for our Assistant Manager:
You:
  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
  • Are a team player who prides yourself on being punctual, reliable and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Are comfortable guiding and supporting team members to complete tasks.
  • Act with integrity and show respect to everyone around you; act as a role model.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Quickly apply information you learned during the online and hands on training.
  • Enjoy coaching and leading others to success.
  • Can comfortably manage through conflict.

About the Assistant Manager Role:
The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional "Judgement Free" member experience! You will be heavily involved with team members onboarding and training. As the Assistant Manager, you will be leading the team through task completion and drive the success of club priorities and KPI goals. You will focus on key behaviors that create an exceptional member experience and ensure team members have the tools to do so.
These responsibilities include:
  • Lead team members to complete assigned tasks in a safe and efficient manner.
  • Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
  • Assist in resolving employee concerns.
  • Provide backup staffing support as needed.
  • Manage inventory system for cleaning supplies.
  • Ordering club supplies and retail product.
  • Track KPI to identify areas of strengths and opportunities; game plan with club manager.
  • Support the Club Manager with hiring and onboarding new team members.
  • Assess and assist in emergency situations.

Daily responsibilities for the Assistant Manager also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Ability to pass a background check
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands of the Assistant Manager:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!
  • Medical Insurance
  • Vacation Pay
  • Free Black Card Membership
  • 401(K)
  • Employee perks and discounts
  • Engaging team-building competitions and social events

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

View All Planet Fitness Jobs

Apply